Solutions by Text (SBT) was founded in 2008 with the mission to deliver impactful conversational messaging and convenient payment partner solutions that are rich, real-time and compliant. Built on hard-earned trust and SMS industry best practices, the company is the only compliance-first provider of enterprise texting solutions in the market. More than 1400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective and compliant relationships with their millions of consumers. SBT is headquartered in Dallas, TX with remote teams and offices around the US and in Bangalore, India. For more information, visit www.solutionsbytext.com

KUBRA provides customer experience management solutions to some of the largest government and utility entities across North America. Our portfolio of solutions includes billing and payment, mapping, mobile apps and proactive communications solutions for customers. With more than one billion customer experiences annually, KUBRA services reach over 40% of U.S. households. I am developing long term, mutually beneficial relationships with both new indirect and integration partners with a focus on growth and profitability.

Developed and executed strategies to win business with both new and existing opportunities in the property & casualty insurance and health insurance verticals with ACI’s full stack, integrated suite of electronic bill presentment and payment services. Enabled customers to expand premium payment digital channels, payment methods and add electronic disbursements to improve their customer’s payment experience while increasing treasury management ROI.

Developed and executed strategies to grow e-commerce/m-commerce global white label payment gateway and fraud prevention business with merchants, merchant acquirers, payment service providers, independent sales organizations and value-added resellers.

Led global efforts to grow Global Merchant Services e-commerce platform product sales and integrations by identifying key value propositions, building strong sales pipelines, developing product integration workflows and executing new partnerships.

Provided global strategic planning and leadership for new MasterPass product, propelling MasterCard’s entry into the digital wallet space. Efforts focused on identifying and closing gaps in product functionality, documentation and value proposition; directing strategic marketing and customer-facing documentation.

Led product development and integration into company and partner digital platforms for MasterCard MarketPlace, a consumer-facing online shopping portal. Managed product vendor relationships; established reporting and KPIs for company and customer measurement; and identified/negotiated with merchant, content, platform integration, and distribution partners.

Developed new/expanded existing merchant relationships for MasterCard’s Small Business Easy Savings Loyalty Program.

Targeted and managed new business development opportunities for assigned industry verticals, overseeing marketing, distribution, merchant, analytics, finance, and product teams in cross-functional efforts to win new business.

Supervised Merchant Services team in managing a portfolio of merchant relationships to reinforce brand’s premium value and drive increased relevance, product adoption, customer engagement, transaction volume, and profitability.

Primary contact and expert for insurance, recurring payments, government and telecommunications industry verticals, leading a four-member team in activities that included marketing, trade, and pricing strategy development; sales support; account management; and contract development.