Stevens Joseph Email & Phone Number

Kirtland Air Force Base, New Mexico, United States

Augusta, Georgia Area

Provided customer service and sales support for Apple Inc. assisting consumers, and small/medium business customers with solutions that fit their unique needs through a catalog of Apple products, third-party products and resources. Provide technical support with Apple products and services, assisting with basic troubleshooting and general product knowledge.Provided customer service support for AT&T wireless customers, assisted with account management i.e. billing questions, account plan and… Show more Provided customer service and sales support for Apple Inc. assisting consumers, and small/medium business customers with solutions that fit their unique needs through a catalog of Apple products, third-party products and resources. Provide technical support with Apple products and services, assisting with basic troubleshooting and general product knowledge.Provided customer service support for AT&T wireless customers, assisted with account management i.e. billing questions, account plan and administrative changes and purchasing new devices, provided basic troubleshooting and service support through general product knowledge and AT&T’s troubleshooting databases. Show less

Responsible for the issuing, delivery, and storage of various medical and administrative products and equipment in support of medical and administrative operations throughout the Veteran Affairs Southeast Network (VISN 7), consisting of four outpatient clinics, three administrative offices, and two medical center locations. My role provides support to 25 various service departments within this footprint that provide care and resources to thousands of veterans.Work with proprietary software… Show more Responsible for the issuing, delivery, and storage of various medical and administrative products and equipment in support of medical and administrative operations throughout the Veteran Affairs Southeast Network (VISN 7), consisting of four outpatient clinics, three administrative offices, and two medical center locations. My role provides support to 25 various service departments within this footprint that provide care and resources to thousands of veterans.Work with proprietary software and database to manage, track and account for purchase orders, receipt and track equipment, and process hospital equipment for turn-in in accordance with inventory management policy and command supply discipline. Show less

Augusta, Georgia Area

Prepare lesson plans to facilitate, teach and train Army, Army Reserve, National Guard Soldiers in accordance with Army doctrine and the Sergeant Major of the Army Academy program of instruction for the Noncommissioned Officer Education System (NCOES) following the adult learning model and experiential learning process.Facilitates classroom instruction for military occupation, signal support systems specialist through experiential learning, adult learning principles and critical thinking… Show more Prepare lesson plans to facilitate, teach and train Army, Army Reserve, National Guard Soldiers in accordance with Army doctrine and the Sergeant Major of the Army Academy program of instruction for the Noncommissioned Officer Education System (NCOES) following the adult learning model and experiential learning process.Facilitates classroom instruction for military occupation, signal support systems specialist through experiential learning, adult learning principles and critical thinking exercises.Conduct forward planning for management of resources such as billeting, equipment and classroom reservations to facilitate training. Show less

Fort Gordon, Ga

Planned squad/platoon level training exercise tailored to meet conditions of a contemporary environment necessary to meet or exceed set standards.Procured suitable training areas and facilitated small group peer analysis and review of training objectives, intent and performance.Assists with management of Information Systems and user accounts within the Battalion; provide monthly, quarterly and annual training on INFOSEC (Information Security), and acceptable user policy.

Savannah, Georgia Area

Responsible for the timely loading and unloading of hazardous materials (HAZMAT) and various commercial goods Inspected and prepped all pieces received for storage and delivery and inventorying of all inbound goods received from the Savannah Port and other contracted customers Processed inbound and outbound products in value of over $200,000,000 Maintained warehouse equipment to include one of three fork lifts Prepared manifests for all inbound and outbound goods

Fort Carson, Co; Fort Stewart, Ga

Prepared and trained to accurately identify targets using various tools and vehicle equipment. Trained to operate, maintain and deploy wheeled and one armored assault vehicle and other associated equipment in value of over $4,500,000. Assisted in training subordinates to perform standard to complex tasks dependent on operational requirements. Proficient in applying doctrine and various techniques and procedure with 99% accuracy. Additional duties included management of personnel records… Show more Prepared and trained to accurately identify targets using various tools and vehicle equipment. Trained to operate, maintain and deploy wheeled and one armored assault vehicle and other associated equipment in value of over $4,500,000. Assisted in training subordinates to perform standard to complex tasks dependent on operational requirements. Proficient in applying doctrine and various techniques and procedure with 99% accuracy. Additional duties included management of personnel records, training and review/submission of various personnel actions. Responsible for the upkeep of Company Information systems in accordance with information management policy. Show less

Bachelor Of Applied Science - Basc, Information Technology

Concentration in Network Security

Bachelor Of Applied Science (B.A.Sc.), Information Technology

Associates, Information Technology