Fortune 500 company and one of the largest transportation service providers in the world. Roadway Expressand YRCW became one company in 2009.; Partners with Shift Operations and Operations Managers in overseeing all aspects of dock operations. Supervises all dock supervisors, coordinators, and freight handlers. Assists in the scheduling of work assignments. Monitors employee performance and provides training and development of the staff, as needed. Ensures a safe and efficient workplace, by building team work and employee engagement. Serves as back up to the Shift Operation Manager as needed.

Scheduled and staffed manpower for optimum efficiency, including use of equipment, facilities, and personnel. Managed dock operations supervisors. Coordinated work assignments, monitored performance and provided training on job duties, company policies, and procedures. Improved performance and productivity of employees through feedback and coaching. Developed processes and procedures that provided direction to supervisory staff, in order to ensure the attainment of the company's goals for freight movement, accuracy, and efficiency. Ensured timely deliveries and reduced associated costs.

Assisted the Shift Operations Manager in managing all aspects of dock operations. Supervised all dock supervisors, dock coordinators, and freight handlers. Assisted management with the coordination of work assignments, monitoring performance, and providing training. Served as back up to Shift Operation Manager as needed.

Supervised all activities of dock employees and other support personnel engaged in the loading / unloading of trucks, and in the moving / storing of materials or products. Assigned job tasks to employees according to loading and unloading schedules. Oversaw the loading of trucks to ensure that freight was properly loaded on trucks to ensure safety during transport. Coordinated work assignments, monitored performance, and provided training on job duties, company policies, and procedures. Reviewed and evaluated all aspects of employee performance. Coached and disciplined performance issues as needed. Ensured effective performance management of assigned employees while building a positive team environment. Assessed employees for adequate knowledge and resources ensuring they had the resources to accomplish assigned job duties. Maintained adherence to company approved procedures, standards, and specifications for dock operations.

Supervised approximately 20 package handlers, and ensured the proper handling of freight. Accountable for 36 contract drivers that delivered up to 10,000 packages daily. Led the Southwest region in delivery service at 99.5%.

Coordinated all phases of dock and redistribution operations. Coached and directed employees providing support for efficient job performance. Developed and managed work schedules to ensure the maximum allocation of human resources. Served as a Strategic Partner by transferring extensive knowledge of the business segment and vital information to executive management, ensuring the successful implementation of the company's goals.