Steven Salas Email & Phone Number

Los Angeles, Ca, Us

Online/Long Beach, Ca

First Class English Academy is an online learning institution with an emphasis on proper English through the study of Science, Social Studies, Language Arts, Liberal Arts and interpersonal communication. We utilize the award-winning 2017 version of McGraw-Hill's Wonders curriculum.• Developed entire curriculum for general subjects in: language arts, phonics, grammar, reading, social studies, history, science, comprehension, and creative writing with emphasis on ESL.• Online teacher for Mainland China students.• Recruited, trained, and guided ESL instructors to effectively mentor students.

Long Beach, California

Managed day-to-day business operations, with responsibility for financial performance, customer relationships, regulatory compliance, profitability, maintenance, and personnel management..

Greater Los Angeles Area

Corporate Trainer/Performance Improvement Coach• Facilitated training, and assessed bank employees on Residential Lending program guidelines, government regulations, Conduit Lending parameters, and Loan Administration/Servicing. • Instructed on all facets of Retail Banking, with emphasis on Private Banking clients, banking systems, effective sales presentations, and client portfolio management. • Proactively identified training needs and capitalized on learning opportunities. Monitored associate performance, analyzed problematic issues, and implemented solutions. • Collaborated with project managers on procedural modifications.• Provided continuous on-site performance support, offering feedback and intervention as necessary, and interfacing with Program/Project Managers on modifications to lines of business. Loan Administration Service Representative• Managed a 1.5 Billion dollar Commercial Syndication and Participation lending portfolio.• Organized and maintained client documentation, ensuring adherence to legal and corporate requirements. • Data processing including:o Loan boarding and input into accounting system (ACBS).o Monthly manual interest calculations.o Processing wire transfers.o Loan payments and advances.o Reconciliation of customer loan accounts.o Discrepancy reconciliation.Premier Relationship Specialist/Private Banking• Built and managed personal relationships with Premier Clientele and Client Managers. • Maintained a high level of client satisfaction performing exceptional service and problem resolution.