Steven Schmalz Email & Phone Number

Greater New York City Area

IT and Operations Manager for company providing graphics, commercial print and marketing solutions. • Provide support of systems hardware and software; responsible for effective provisioning, installation/configuration, operation, back up, and maintenance of systems hardware and software and related infrastructure• Manage all phases of production, inventory, vendors, processing and business functions including purchasing and billing• Develop and implement successful production and… Show more IT and Operations Manager for company providing graphics, commercial print and marketing solutions. • Provide support of systems hardware and software; responsible for effective provisioning, installation/configuration, operation, back up, and maintenance of systems hardware and software and related infrastructure• Manage all phases of production, inventory, vendors, processing and business functions including purchasing and billing• Develop and implement successful production and management strategies which resulted in cost reduction and increased sales• Review operations on a continuous basis for emergent concerns and opportunities for improvement • Develop a system to monitor product quality throughout processing• Evaluate employee performance and provide feedback and coaching as necessary; create a work environment where personnel are supported, motivated and encouraged to work towards common goals Show less

Piscataway, Nj

Senior Software Quality Assurance Engineer for an HP platform based Next Generation Voice over IP Class 5 Softswitch that supports IP telephony and interacts with the PSTN. Activities for assessing the quality of this large-scale software system with over 2 million lines of code include: • Utilizing feature requirements to design and develop test plans for complex call flows across various message interfaces. • Developing, executing, and automating test scripts using an internally… Show more Senior Software Quality Assurance Engineer for an HP platform based Next Generation Voice over IP Class 5 Softswitch that supports IP telephony and interacts with the PSTN. Activities for assessing the quality of this large-scale software system with over 2 million lines of code include: • Utilizing feature requirements to design and develop test plans for complex call flows across various message interfaces. • Developing, executing, and automating test scripts using an internally developed TTCN based network component simulator and IP Netfusion’s EAST (Environment for Automated System Testing) which support call flow verification across various message interfaces, and analyzing results. •Testing basic call flows and feature call flows for Call Forwarding, Calling Number and Name Delivery, Call Waiting, Outgoing Call Restriction, CAS PBX, and Analog Hunt Groups, for voice and data. • Testing message interfaces including SS7/ISUP, SS7/TCAP, SGCP, MGCP, H248 and Q.931, for voice and data. Show less

Piscataway, Nj

Software Quality Assurance Engineer Lead and UNIX System Administrator for comprehensive, interactive, real-time database system that manages and maintains subscriber listing information for directory publishing and operator services operations. Activities included: • Managing and coordinating test group, developing staffing estimates and feature test schedules, and recruiting. • Designing and developing test plans, testing and assessing quality of software, improving quality and… Show more Software Quality Assurance Engineer Lead and UNIX System Administrator for comprehensive, interactive, real-time database system that manages and maintains subscriber listing information for directory publishing and operator services operations. Activities included: • Managing and coordinating test group, developing staffing estimates and feature test schedules, and recruiting. • Designing and developing test plans, testing and assessing quality of software, improving quality and reducing cost of testing through automation using Telcordia Technologies MYNAH task automation and testing tool suite, and generating detailed metrics. • System and software upgrades on desktops and servers. • Environment support including, server troubleshooting and performance tuning. • Asset management and procurement. Show less

Piscataway, Nj

Project Manager, System Performance Analyst and Capacity Planner for on-line, real-time, fault-tolerant data base system used by customers to perform service creation with the flexibility to build their own telecommunication services. The architecture is based on the IBM RISC System/6000 workstations running the AIX Operating system. Activities included monitoring system performance, evaluating system response time and throughput against defined performance requirements and identifying… Show more Project Manager, System Performance Analyst and Capacity Planner for on-line, real-time, fault-tolerant data base system used by customers to perform service creation with the flexibility to build their own telecommunication services. The architecture is based on the IBM RISC System/6000 workstations running the AIX Operating system. Activities included monitoring system performance, evaluating system response time and throughput against defined performance requirements and identifying areas of improvement which resulted in a 50 % reduction of CPU usage, using advanced Excel macros and Q+ modeling tool to develop a sizing model for capacity planning, and performing quality assurance. Show less

Piscatawy, Nj

Software Designer and Developer of service management system for highly reliable national telecommunications network. Activities included specification of requirements and interfaces to other operation support systems, software design and implementation on the mainframe using PLI/IMS, data security, quality assurance, learning support, and site support.

Ma, Computer Information Science

Bachelor Of Science (Bs), Biology

High School