Steven Cook Email & Phone Number

LBRTY POWER is a solar sales and operations consulting firm focused on providing "Raving Fan" service to solar installers and dealers in the residential solar space. Our culture is founded on service oriented experiences for everyone we serve. We are firm believers that our mission in this life is to serve those around us and provide positive solutions to problems that benefit everyone. With over 17 years of combined experience in Residential Solar Sales, Operations, Solar SaaS, Customer and User Experience, Business Development, Project Management, Solar Finance, and everything in between, we specifically offer our expertise in these areas with the sole focus on high quality internal and external experiences for all involved.Because of this passion we love helping companies to achieve higher levels of growth and success that is derived from the aforementioned services we provide so that our partners are better suited and more efficient in helping larger quantities of homeowners to transition to solar energy with the best experience possible. In Feb of 2023 we proudly added an additional leg to Liberty Power Group called LBRTY HOME, where we offer Whole Home Water Treatment Systems and additional home services. The health and lifestyle benefits of clean water go without saying and is something we are equally passionate about offering to homeowners in UT, ID, and TX.

Saratoga Springs , Utah, Us

Professional Business Consulting (primarily in residential solar sales and operations) for business development, customer and user experience, customer communications, culture development, sales and business operations, project management, sales training and retention activities, training and human development, business finance, tech solutions buildout/integrations/user training/deployment.

Houston, Tx, Us

Leading business development initiatives for the creation, improvement, rollout, and management of new and improved SOP’s, operational efficiencies, and new tech integrations. The main focus is to improve user/customer experiences (Pre-sale to Permission to Operate) through cleaner deals and backend operations that will mitigate errors and attrition, increase revenue, and establish long term predictable growth. Facilitating these efforts are necessary for growth and increased company and partner value.

• Co-founded Delta in September 2020 as a sales-only company in TX in partnership with two EPCs to fulfill our solar permits and installations – Scaled to $10MM valuation in 2 years• Developed and Oversaw the following efforts:o Finance, Sales, HR, PR, Business/Sales Operations, created scalable SOPs from ground up to effectively handle rapid growth and ensure profitabilityo Company Finances - P&L’s, budgets, company expenses, cash flow, investments, partnerships, taxes, payroll, and maintain clean books to ensure profitability and legal complianceo Executed over $400k monthly payroll for over 50+ contracted employees in TX and COo Human Resources - recruiting, hiring, pay scales, offer letters, legal employment docs, onboarding, technology setup, etc.o Daily Sales/Deal Flow - processing sold deals post sale, capturing key data and sending to install contractor with 100% accuracy for permitting, verify accuracy of loan docs/utility docs/rep site survey pics/HOA info/unique system adders, scheduling site surveys, installations, commissioning’s, disconnects, etc.o Consistently installed over 700 KW per month with a setter/closer model while maintaining a sale-to-install turn time of 6 weekso Established and monitored KPI’s in sales and financeo Public Relations – managed company messaging for industry changes/updates, monitor outgoing marketing materials/messaging and customer reviews to ensure great experiences and good standing in the community and with our customers o Leadership - remotely managed direct reports in sales operations roles with an encouragement of autonomy, creativity, and long-term value-add through successful performanceo Oversaw ongoing development and troubleshooting for CRM, Google Suite, canvasing tools, proposal tools, to ensure accuracy and functionality of pricing, equipment, sales milestones, sales data, user access, efficiency, and resolutions for errors/bug fixes

Lehi, Utah, Us

• Worked under direction of the CRO and President of Operations to build an internal startup Dealer Partner Program for third party solar companies to sell Vivint Solar products• Onboarded, Managed, Trained and Supported over 50 dealer companies and their Executive Leadership on business development and sales enablement• Created, innovated, and implemented specific training programs, SOPs, tools, metrics, and sales platforms for scaling and long-term growth of the dealer program • Consistently achieved a 50% + quarterly increase in sales volume and conversion ratios from each dealer, resulting in a $25MM annual revenue growth• Worked extensively with IT and Developers to create internal operational improvements and SOPs through SaaS• Developed and Executed demos and trainings of this proprietary software for all dealer partners to support their customer acquisition and retention efforts

Lehi, Utah, Us

Personally, achieved over 9MW of installed solar through direct D2D and referral sales efforts resulting in over $25MM in revenue. Created and implemented a repeatable world-class sales process, high-end training programs and content, to scale. Developed a world class culture and team of top talent and performers within our industry, and created best-in-class customer relations. Managed all 6 company sales offices throughout NY and MA and oversaw the sales training, culture development, leadership and development, and ongoing sales efforts for over 150 D2D setters, 60 in-home closers, as well as an internal operations team of 20+ individuals. Managed the design and development of a proprietary digital sales application to increase sales efficiency, improve customer experience and customer loyalty, increase customer retention, and minimize churn. Helped scale Level Solar to a $50MM annual revenue stream resulting in a profitable company valued close to $300MM, in just 4.5 years.

Charlottesville, Virginia, Us

Through strategic personal sales and marketing efforts, I facilitated high school music directors and their students with the opportunity to participate in educational music festivals with their students nationwide. I was integral in the initial purchasing transaction and contract signing, in all logistics for traveling and event and activities, fundraising for the students to earn money for the festival, securing music adjudicators to judge the performance, and facilitating awards, award ceremonies, and award venues. - Achieved first year goal of $1M in sales, in under 6 months- Planned, hosted, and directed large musical performance competitions for students throughout North America- Serviced over 2000 students and Music Directors nationwide in multiple venues- Managed and executed all duties involved with large performance groups to enhance the experience

Salt Lake City, Utah, Us

-Developed marketing plans for collegiate sports: Basketball, Football, Baseball, Gymnastics, and Track and Field-Successfully increased baseball season fan attendance from an average of 300 fans in 2011 to an average of 1300 fans in 2012. -Input, analyze, and report customer data from prior sporting events to aid in the development of strategies and plans to increase fan attendance at a variety of collegiate sports-Effectively managed operations and events during sporting events while using our marketing plans to enhance game day experience through promotions and fan involvement-Engaged in social networking, B2B, and local advertising/marketing to promote collegiate sporting events and promotions

Dallas, Texas, Us

-Successfully led and managed around twenty employees in customer service and sales efforts while maintaining positive leadership skills to promote success and performance expectations-Oversaw hiring and training efforts for new employees in customer service and sales positions to be successful and efficient with day to day gym operations and customer service needs-Input and evaluated daily and weekly sales numbers along with evaluating strengths and weaknesses to improve sales numbers and customer service performance

Bachelor Of Science (B.S.), Business Management And Communication

Associate Of Science (A.S.), Mass Communication (Media Studies)

Education record