Information Technology services

Administrate and support IT infrastructure for Smith Graham Houston and New York offices. Configure and manage VMware (vSphere 5) infrastructure. Monitor and manage Veeam backup and Replication system. Configure and manage Kaspersky Business Endpoint Security. Configure and manage MS-Exchange online e-mail accounts for new or existing employees. Setup and manage Active Directory in a Windows server infrastructure. Monitor and manage network activities using Dell SecureWorks. Configure and manage Salesforce CRM. Support and manage phone system. Configure and support company’s iPhone users. Research and order software and hardware for company’s infrastructure. Upload client’s reports and manage company website. Configure and manage all IT infrastructure with SEC compliance standards.

Monitor and administrate multiple small and mid-size business networks. Provide on-demand Helpdesk and Desktop support either on-site or remote. Setup MS-Exchange e-mail accounts for clients and manage client’s Active Directory in a Windows 2008 server structure. Configure and setup new computers for client’s employees. Work on team projects from network IP change and setting up client’s network in new corporate office and branch locations. Setup and remove employee’s accounts in Blackberry enterprise server. Give support for Blackberry and iPhone users. Setup and install network devices and server racks at client’s office and branch locations.

Built, repair and service computers and network infrastructure. Make and run network cable drops. Setup MS-Exchange e-mail accounts for clients and manage their Active Directory structure. Train clients on software and hardware use. Setup GPO and network security to client’s structure. Research and order software and hardwareto customer’s network and project infrastructure.

Monitor and administrate multiple small and mid-size business networks. Provide on-demand Helpdesk and Desktop support either on-site or remote. Research or order software and hardware to customer networks and project infrastructure. Setup MS-Exchange accounts for clients and their Active Directory structure. Install and configure servers including RAID 1 & 5 arrays. Monitor and setup backup structure for client’s recovery data loss. Projects involved with include the development and creation of new network infrastructure, and rebuilding of existing infrastructures network migration from Windows 2000 server to Windows 2003 server. Installing and configure BlackBerry server to an existing network. Install and configure Cisco routers, switches, and Pix firewalls. Manage in-house and client’s phone systems.

Built, repair and service computers for the company. Give phone support to customer for Lasershot products. Helpdesk support for in-house and customers. Setup workstations and connect workstations to a Windows 2000 server network. Configure e-mail accounts for in-house users. Research and purchase IT products for company’s development and in-house use. Quality control for all software and computer components.