Steven Yew Shi Email & Phone Number

Perth, Western Australia, Australia

As a Systems Engineer at Birdon, I lead critical systems integration and software implementation projects within the Landing Craft Medium (LCM) program, focusing on enhancing operational efficiency and driving technological innovation in the defence sector.Key Achievements:- LCM Mission Systems Specification: Directed the mission systems specification process, enhancing collaboration among key stakeholders including Austal Ships, Birdon, and the Commonwealth. Utilized Power BI for comprehensive gap analysis, ensuring precise alignment with engineering requirements and streamlining delivery timelines.- Configuration Management Tool Development: Developed a scalable configuration management tool using Microsoft 365 technologies—including SharePoint and Power Automate. This tool automated document control and approval workflows, significantly improving data accuracy, accessibility, and compliance with industry standards.- Software Implementation & Process Automation: Leveraged Power Apps and Power Automate to create custom business applications, automating critical business processes and enhancing scalability across various projects.- Training & Knowledge Transfer: Authored comprehensive training materials and work instructions, facilitating effective knowledge transfer and system usability for the LCM team. Conducted workshops to ensure smooth adoption of new technologies and processes.- PLM System Integration Preparation: Initiated groundwork for future Product Lifecycle Management (PLM) system integration, laying the foundation for enhanced lifecycle management and operational efficiency.

Perth, Western Australia, Australia

As a Business Systems Analyst at the City of Fremantle, I drove technology-focused projects emphasising systems engineering, configuration management, and requirements management to enhance municipal operations. My role involved aligning business processes with modern technology to achieve seamless integration, compliance, and improved efficiency.Key Achievements:- Agile Project Management with JIRA Integration: Implemented Agile methodologies to enhance flexibility in project management, incorporating JIRA for effective issue tracking and project monitoring.- User Acceptance Testing (UAT) and Methodology Design: Designed innovative UAT methodologies using Zephyr Scale for cloud-based system transitions. Facilitated thorough requirements validation and ensured end-user feedback was incorporated into system development.- Access Security Management & Power BI Data Analysis: Utilised Power BI for advanced data analysis, focusing on access management and compliance with audit standards. Conducted a comprehensive review of TechOne ERP system configurations to maintain stringent security protocols.- Procure-to-Pay and Supply Chain Configuration: Led a significant upgrade of the Procure-to-Pay process, including creating detailed process maps, conducting UAT, performing system configuration, and providing training materials.- Purchase Card Process Improvements: Re-engineered the purchase card process, collaborating with the Data/Systems Integration Officer to resolve outstanding transactions. Enhanced system configuration and operational efficiency.- Technical Support and Error Resolution: Provided advanced second-tier IT support, addressing complex configuration issues within the TechOne ERP system. Leveraged in-depth knowledge of system architecture and problem-solving skills to resolve critical technical challenges.

Australia

As a Troop Commander in the Australian Defence Force, I led diverse teams in complex operations, demonstrating exceptional leadership and strategic planning.Key Achievements:- Lancelin Training Area Road Refurbishment: Successfully managed a significant road refurbishment project over two weeks, coordinating heavy machinery—including HX77 trucks, skid steer loaders, and rollers—and leading a team of 13 ADF Plant Officers. This project significantly enhanced the range access track at the Lancelin Training Area.- Leadership in Training Exercises: Orchestrated multiple range practices and training exercises, involving extensive planning, logistics coordination, and stakeholder liaison. Developed training scenarios, managed personnel, and ensured compliance with governance requirements.- Training and Development of Combat Engineers: Oversaw the training of 28 Combat Engineers, focusing on individual skill enhancement and collective readiness. Planned and executed training exercises to prepare the troop for service support and state emergency missions.- Operation Resolute TSE Watch Commander: Led 48 sailors and soldiers in conducting Transit Security Element tasks at sea and ashore in Darwin. Managed assignments to support Royal Australian Navy patrol boats and trained personnel for future deployments.- COVID-19 Response Platoon Commander: Directed 30 infantrymen responsible for hotel quarantine and airport cordon tasks during the pandemic. Developed operational procedures that continued to be effective, and ensured mission alignment with higher headquarters.- Operation Bushfire Assist Troop Commander: Led the TNI Response Team in the first international disaster relief operation between Indonesian and Australian forces. Oversaw the deployment of 15 ADF members and 45 TNI personnel, coordinating various sections and enhancing international collaboration.

During my gap year as a Reserve Officer Cadet in the Australian Army, I underwent intensive leadership training and gained firsthand military experience. I participated in rigorous courses focused on leadership development, tactical operations, and strategic planning. Leading small teams in challenging training exercises, I honed my skills in teamwork, communication, and decision-making under pressure.

Perth, Western Australia, Australia

Building on my experience from the Graduate Program, I transitioned into the role of Procurement Systems Analyst within Austal Limited's Supply Chain Department. I managed the development and implementation of new ERP processes, focusing on system efficiency, business analysis, and process mapping to ensure software deployments met organizational requirements and aligned with the IT strategic plan.Key Achievements:- ERP System Transition Leadership: Led the Procure-to-Pay process during the transition to a new ERP system (from Pronto to Industrial and Financial Systems (IFS)), ensuring seamless operations across Austal Vietnam and Austal Philippines.- Supply Chain Governance Review: Conducted a comprehensive review of Supply Chain governance, training documentation, and testing methodologies. Developed new e-learning materials, process flows, and work instructions ahead of the ERP system's Go-Live date.- Accounts Payable Process Optimisation: Led the optimisation of Accounts Payable processes, reducing the backlog from approximately 3,000 outstanding daily invoices to 200-300 after offshoring to Austal Philippines.- ERP System Implementation and Testing: Played a key role in supporting the new integrated ERP system through process optimisation and rigorous system testing.- Accounts Payable Offshoring Coordination: Contributed to the successful offshoring of Accounts Payable functions from Austal Australia to Austal Philippines, streamlining processes and enhancing efficiency.

Perth, Western Australia, Australia

As a participant in Austal Limited's Graduate Program, I engaged in rotational assignments across various departments to gain a comprehensive understanding of the organisation's operations, particularly within the supply chain and procurement sectors. My involvement in key projects allowed me to develop foundational skills in business analysis, project management, and system optimisation.Key Achievements:- Graduate Project Management: Acted as Project Manager for a "graduate on demand" initiative within the graduate cohort, providing ad-hoc assistance to diverse business projects, including the Autonomous Patrol Boat R&D Project.- Engineering Parts Catalogue Development: Assisted in creating and maintaining an Engineering Parts Catalogue, supplying essential procurement data for the Supply Chain Department.- Financial Forensics and Cost Recovery: Conducted financial forensics for the Cape Class Patrol Boat sustainment project, leading to the recovery of $280,000 from the Australian Border Force.- Cross-Functional Collaboration: Collaborated with various teams to understand business processes, contributing to process improvements and gaining insights across multiple departments.

Sydney

- Collaborating with academic staff to respond, diagnose or triage current and future student enquiries via email. - Processing, assessing and managing large volumes of student administration enquiries.

Sydney

- Providing pre-assessment for applications and make decisions based on entry requirements. - Contributing to administrative support through the processing of new applications and mail. - Updating and maintaining student application records in SITS:Vision client in order to troubleshoot issues at different stages of the application process by utilising a variety of client screens.

Sydney, Australia

Assisting Student Recruitment in the University’s marketing and promotional activities, including campus tours, school visits, careers markets and assisting at major recruitment events.- Chosen to represent the University of Sydney for the annual Canberra Careers Expo

Sydney, Australia

-A leadership role in guiding and mentoring new students and aiding their transition into University life-Regularly checked up on their progress, answered questions and maintained continual contact through facilitating fortnightly meetings

Sydney, Australia

Vice Presidents education learn about their role within the club. Then, they identify the responsibilities of their role within club and club executive committee meetings. To conclude, vice presidents education find specific resources to help them fulfil their responsibilities.The vice president education coordinates the club schedule, assists with education awards, plans speech contests and manages the mentor program.

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Hilton Sydney, 488 George Street Sydney 2000

- High Standard of Customer Service- High Standard of Quality in personal appearance and hygiene - Responsible Service of Alcohol (RSA) required- Work Place Health & Safety Training required

Bachelor’S Degree, Business/Commerce, General

Activities and Societies: Sydney Marketing SocietyMajoring in Finance and Management

High School, Higher School Certificate, 7-12

Activities and Societies: ASX Share Market Game, Year Book Committee, Peer Support Leader, S.A.S School Assistance SquadStudents come.