It Manager
Petrosurance Casualty Company
Responsible for developing, budgeting and implementing the vision and direction for the automation solutions of a $25-million privately held insurance company. Accomplishments include:• Restored morale, integrity and accountability to the MIS department• Integrated a customer service mindset and a “can do” attitude within the MIS team and restored confidence in the MIS department with the rest of the company• Successfully planned, budgeted, coordinated and implemented a… Show more Responsible for developing, budgeting and implementing the vision and direction for the automation solutions of a $25-million privately held insurance company. Accomplishments include:• Restored morale, integrity and accountability to the MIS department• Integrated a customer service mindset and a “can do” attitude within the MIS team and restored confidence in the MIS department with the rest of the company• Successfully planned, budgeted, coordinated and implemented a company-wide desktop O/S conversion from DOS 6.22 & Windows 3.11 to Windows ‘98• Reduced annual company operating expenses by as much as $250,000• Successfully planned, budgeted, coordinated and implemented a Y2K strategy• Reduced network, workstation and overall system failures and downtime to virtually zero (total system downtime has been less than 10 minutes per calendar year during normal business hours)• Consolidated duplicate efforts within the company to centralize administration and communication resulting in increased overall efficiencies and reduced costs• Improved and streamlined operations of legacy systems for original lines of business (Workers’ Compensation, General Liability, Commercial Auto, Umbrella and In-land Marine), implemented B2B strategies, continued to develop and produce new and more coherent management reports, significantly reduced processing schedules and the amount of paper produced.• Eliminated the fines assessed due to the late reporting and submissions to various insurance and government agencies (ISO, NCCI, TDI, TWCC, etc.) by creating systems to provide timely data.• Implemented a timeshare system with Eldorado Computing to provide the necessary HealthCare management software to initiate a new line of insurance business (ERISA Self-Insured Trusts). Developed and implemented interfacing software to provide management reporting and B2B data to interface ERISA data with vendors and business partners. Show less