Steven Silverstein Email & Phone Number

Exclusive USA importer of Nannini and TWIST Italian flat folding reading glasses.

New York, Ny, Us

Responsible for all aspects of the management, daily operation and the budgets of twelve departments: Purchasing & Supply; Professional Responsibility; Audio Video; Hardware - Information Technology; Document Services (a 24/7 operation including Word Processing, EDGAR, Duplicating, Fax/Imaging and the Mail/Messenger departments with a dedicated Concierge desk front end); Receptionists; Message Center and Data Services, with a combined annual operating budget of ~$13MM. Created globally focused Purchasing & Supply Group with a year-over-year annual hard dollar savings in excess of $10MM. Established an Audio Video Department responsible for global conference room and AV support, sourced and implemented a global TelePresence system, which was installed in fourteen offices globally. Built a Professional Responsibility Group utilizing existing resources and staff (including Conflicts Group and Audit Response Group) and converted the Fax department into a Fax/Imaging department, deploying and supporting a global scanning system. Responsible for New York office Travel Department, Disaster Recovery planning and support, mass notification system, contributed to and responsible for coordinating the firm’s Green/Environmental initiatives, captained the annual JPMorgan Corporate Challenge (attended by ~250 participants), managed and fostered participation in the firm’s quarterly blood drive.

New York, Ny, Us

Managed, reevaluated, revivified all departmental service offerings, budgets, third party contracts, equipment needs, processes, procedures and a staff of ~220 employees and eight managers in nine departments: Hardware - Information Technology, Word Processing, Fax, Mail/Messenger, EDGAR, Duplicating, Receptionists, Message Center and Data Services. Combined Word Processing, Fax, Mail/Messenger, EDGAR and Duplicating into a single Document Services department, accessed through a “one-stop” Document Services Concierge, providing comprehensive user support and job tracking. Crossed trained staff to support interdepartmental synergies and staffing reduction (organically through attrition), while increasing service offerings and customer support. Initiated staff training to assure skills remained relevant in a paperless environment.

New York, Ny, Us

Created the Data Services group, responsible for the clean up and maintenance of the firm’s CRM system (InterAction) and its 210,000 contacts. Established and managed marketing mailing lists, client alerts, coordinated distribution of mass e-mail notifications, event invitation support, alumni communications, business development and disaster recovery protocol. Automated the production of office directories and the emergency contact directory. Established the business rules and data quality tools necessary to assure data integrity. Attained full global compliance of use model. Provided global user support and training.

Cleary Gottlieb Steen & Hamilton LLP; Willkie, Farr & Gallagher; Schulte Roth & Zabel; Jones, Day, Reavis & Pogue; Deutsche Bank. Consultant, manager and trainer for the IT departments of international law and financial firms. Projects included: World Trade Center disaster recovery, firm wide upgrade to MS Office 97 and MS Office 2000, iManage and Legal MacPac rollout and trouble shooting, proprietary portal rollout and training. Helpdesk support responding to an average of 50 calls per day, via phone, remote PC and in person, concerning Windows 95, 98 and 2000, Windows NT, MS Office 97 and 2000, CompareRite, DeltaView, Legal MacPac, SoftWise, PCDocs, iManage, Beyond Mail, RightFax, Time & Chaos, InterAction, Carpe Diem, Lotus Notes, Adobe Acrobat, Netscape and Internet Explorer. Trained attorneys and Help Desk employees.

Administered and coordinated all business, financial, staff, property, travel, scheduling and personal concerns of Conductor and Pianist Christoph Eschenbach; Music Director Philadelphia Orchestra; Music Director, Orchestre de Paris; Music Director & Principal Conductor, Hamburg NDR Symphony; Music Director, Ravinia Festival; Artistic Director, Schleswig-Holstein Festival and Conductor Laureate, Houston Symphony Orchestra.

Chicago, Il, Us

Responsible for the development, specification, design and implementation of all customer products associated with ground and inflight operations and their financing, including: interior configuration of new aircraft, reconfiguration of existing aircraft and planning of affiliated marketing programs, new technology, new interior and exterior identity programs, dining service, inflight entertainment equipment and software programming. Managed projects with expenditures in excess of $20 million dollars. Created departmental budget and five-year product development plan.

Created, launched and operated a traditional Italian Gelateria; including design of physical plant, product development, production and dairy processing methodology, finance, and human resource policy. Established exclusive import/export agreements with German, Italian and Dutch manufacturers. Packaged store concept as a franchise-ready operation and facilitated sale of same. Directed the search for and evaluation of future sites for franchise rollout. As Frozen Confections Manufacturing and Retail Sales Consultant; advised owners and developers of restaurants, retail ice cream shops and dairies on best business and operational practices and employee development. Evaluated store design, operational systems and overall aesthetics of proposed facilities. Established employee and management policies. Formulated proprietary ice cream bases, frozen confections and specialty desserts.

While working as a sculptor the following professional endeavors were concurrently pursued:Film Production Manager/Production Assistant, New York, NYThin Ice, Director Laurence Green; Personal Demons, Personal Heroes, Director Kenton Vaughan; Head Over Heels, Director Mark Waters; Flawless, Director Joel Schumacher; Brooklyn Babylon, Director Marc Levin; Sony Video/DuArt Test; Aftershock, Director Mikael Salomon.Instructor; The Alfred C. Glassell School of Art, The Museum of Fine Arts, Houston, TXInstructed Adult School sculpting students and Endowed High School Scholarship students. Developed curriculum.Sculpting Instructor; Houston Lighthouse for the Blind, Houston, TXInstructed visually impaired students. Established curriculum tailored to the unique needs of the students.Associate Instructor; St. Ann’s School, Brooklyn, NYInstructed a class of gifted children. Co-developed innovative curriculum and assumed all master-teaching responsibilities during the second semester.Manager; Blazing Salads Inc., New York, NYManaged staff, finances, and physical plant of a full service health food restaurant.General Contractor; shellWORKS, Brooklyn, NY Founded and operated a company that specialized in the renovation and restoration of brownstone facades.Departmental Analyst; Economist Newspapers, Chicago, ILEvaluated the operations, efficiency, and personnel of the circulation department of Chicago’s largest suburban newspaper. Strategies included on-site inspection, interviews of personnel, and collateral interviews with customers in preparation for departmental restructuring

Bachelor Of Arts (Ba), Fine And Studio Arts

Education record