Steven S. Email & Phone Number

Burlington, ON, CA

Burlington, Ontario, Canada

Burlington, Ontario, Canada

• Developed company-wide efficiency by working collaboratively with merchandising, finance, marketing, and sales teams. Including planning and leading several training sessions with sales staff to increase program.
• Increased sales by ensuring program details, tracking, payout information was properly managed and developed
• Assisted and lead the integration and use of a new marketing program software that allows more visibility and program management functions, including developing the RFP objectives

Oakville, Ontario

• Developed informational materials by gathering relevant data, performing analysis, and presenting that in an efficient and effective manner
• Assisted in the design, launch, data collection, and analysis of a region-wide business conditions survey
• Created better data records for clients and partners by researching and updating public data sheets with economic data

St. Catharines, Ontario

• Developed a more effective environment for learning by planning a management training session for management members across the province
• Used a variety of sources and records to research different learning methods to create better training styles for future learning sessions
• Used analytical tools and skills to provide information to supervisors regarding diversity and training effectiveness
• Maintained organized records to assist in attendance tracking, room scheduling and other office administration tasks
• Developed stronger leaders after co-facilitating a learning session teaching effective presentation skills to employees across the province

Milton, Ontario

• Increased efficiency of the company by working with multiple departments to move customer orders through production cycle
• Used a variety of sources and records to research and solve business problems. I was able to present this research in a simple way for my supervisor to view
• Raised customer satisfaction by responding to inquiries quickly and scheduling orders to be shipped in a timely fashion
• Maintained organized records to assist in budget development for the upcoming year
• Developed company efficiency by organizing packing slips and invoices for received inventory materials

Niagara Falls, Ontario

• Created efficient workplace by managing several employees and delegating tasks through oral communication
• Educated new employees by communicating my knowledge to train them in a fast-paced environment
• Increased customer satisfaction by actively listening to customers and using best judgement to solve problems

Niagara Falls, Ontario

• Provided superior customer service in order to create an exceptional guest experience
• Assisted in the creation of an organized and efficient workplace by taking initiative to complete various tasks
• Increased customer satisfaction by actively listening to customers and using best judgement to solve problems

Niagara Falls, Ontario

• Maintained workplace efficiency by using organizational skills to book appointments, keep organized records and communicated my ideas
• Assisted clients by using knowledge of entrepreneurship and business
• Increased client satisfaction by performing follow up conversations with past clients