Steven Sousa Email & Phone Number

Boston, Massachusetts

 Salesforce Administrator for 75 internal users and over 500 community users. Managed Jobscience, Accounting Seed, DataTrim, LinkedIn, and ZoomInfo integrations. New user setup, training, and management Led data migration from previous ATS to Bullhorn. Dashboard and report creation for managers and employees. Increased workflow automation using Flow, Process Builder, and Bullhorn Automation Data mapping, configuration, and trouble shooting System updates and improvements. Created SOP's, training material, and FAQ's. Other responsibilities include mass updates using Data Loader, field creations & updates, page layouts, increased security, etc.

Stoughton & West Bridgewater, Ma

 Manage the manufacturing, planning, inventory, and shipping for multiple customers. Created thousands of manufacturing instructions (routings) from customer product or engineering drawings. Implement document change orders to reflect customer revision updates to their drawings/specifications. Perform cost analysis on all existing and new manufacturing instructions to determine and confirm profitability. Increased overall profit margin by 10% among one of those customers with 300+ SKU’s. With that same customer was awarded the “Supplier of the Year” over hundreds of other companies.  Implemented and assisted in opportunities of continuous improvement including kanban, conveyor systems, printing operations, etc.

Stoughton, Ma

 Salesforce Administrator - Managed company’s database and created custom reports for management team to help increase sales. Experience with user/profile setup, custom fields and reports, web-to-lead, data management, workflow and lead assignment rules, etc. Delivered Salesforce training to sales reps and employees as required. IT Support – Managed company website, video editing, setup laptops for sales reps, and resolved any computer and/or electronic issues. Worked with Marketing Manager on the registration processes, booth setup and breakdown, along with support during medical trade shows.

Stoughton, Ma

 Maintained multiple spreadsheets for customer’s inventory and jobs in production. Time clock management for the entire company. Assisted customers on inquiries regarding PO’s, invoices, shipments, stock, etc.

Bachelor'S, Communications

Education record