Steven Stowe -Senior Director, Talent Acquisition / Mgmt. Email & Phone Number

Boston, Ma, Us

Cambridge, Ma, Us

UMass Medical School is a premier academic and health sciences center of national and international distinction that is ranked among the the nation's top 10 medical schools in Primary Care education. Comprised of the School of Medicine as well as the Graduate Schools of Biomedical Sciences and Nursing, our clinical partner is UMass Memorial Health Care which is the largest health care provider in Central Massachusetts. With a workforce of over 6,000 and more than 1,100 students, UMMS generates approximately $1 billion in revenue and over $300 million in research awards annually. UMMS is also the home of Commonwealth Medicine and MassBiololgics.Located in Boston, MA, MassBiologics is the only non-profit, FDA-licensed manufacturer of vaccines in the US. In 1997, oversight of MBL was transferred to UMMS. For over 100 years, MBL has worked to improve public health through applied research, development and production of biologic products including vaccines, plasma derivatives, monoclonal antibodies and most recently, vector manufacturing at our new South Coast facility in Fall River, MA. MBL currently manufactures and distributes Tetanus, Diphtheria Toxoids and Adsorbed (Td) vaccines worldwide, is a cGxP manufacturer and is compliant with the FDA’s Quality System Regulations (QSR).Commonwealth Medicine is the $400M health care consulting division of UMMS. As leaders in the development and implementation of health care reform, CWM stays ahead of health care trends and helps strategize and plan for changes that impact both health care delivery systems and patients. Using CWM’s customized programs and services, many managed care organizations, government agencies and nonprofits have been able to control their health care costs while increasing the value of their health care spend. CWM operates individual programs and centers in 21 states and 27 locations around the globe while also helping at-risk and uninsured populations gain better access to quality health care.

Worcester, Massachusetts, Us

Oversaw and managed full scope of talent acquisition / management, engagement, workforce development, HRMS systems, support, and relations for more than 2,700 staff across 20+ locations.  Planned, designed, and implemented strategies, programs and business processes to improve talent acquisition, engagement, performance management, talent management, succession planning and systems to optimize the organization's business results. Led two year CEO “employer of choice” initiative that resulted in eight “Best Places to Work” awards from The Boston Globe, Boston Business Journal, Worcester Business Journal and Becker’s “Top 150 Healthcare Organizations”. Created and implemented employment branding strategy through the development of a candidate & employee value proposition, talent management philosophy, progressive website and social media strategies. Led and facilitated the hiring of 550 requisitions during 2014 and received an average bi-annual quality survey score of 4.34 / 5.0 via team accomplishments. (2 year Average Score was~ 4.20) Supported talent management and skill advancement initiatives with development and launch of e-learning, staff and leadership training and and additional tools that supported the talent management “pay for performance” assessment and reward culture. (Trained 2,000+ managers and staff)  Boosted employee satisfaction scores via engagement strategies, activities, policy changes, action plans and surveys that resulted in a national Press Ganey 88th percentile score.  Increased patient satisfaction rates to 81.3% through partnering with executives, internal teams and leading healthcare consulting group (Studer) on implementation of a new customer service program. Designed and conducted professional workshops, for 250 managers, on Behavioral Interviewing / Selection and New Hire On-Boarding.

Redwood City, California, Us

Led global talent acquisition, management, annual programs and retention initiatives as primary human resources partner for US, Latin America, Europe, Korea, and Singapore. Provided additional support for China and Israel staff.  Facilitated seamless transition throughout 2012 BigBand Networks acquisition with attention to workforce restructuring and integration of acquiring company processes and data management. The acquiring company asked me to stay an additional 3 months to ensure continuity and complete transition. Planned, designed and implemented global human resources strategies and programs that were directly linked to business goals and objectives. Forecasted and co-managed a $50 MM annual headcount budget for a multi-national company in collaboration with business leaders, colleagues and FP&A. Managed global staffing team and exceeded cycle time, cost per hire and new hire quality metrics for four years.  Promoted employee growth and skill advancement with design and coordination of Leadership Development Programs for high potential employees and managers. (CCL, Blanchard and DDI) Designed and implemented “Technical Career Advancement Program” for R&D Department.  Led Leadership Talent Review Process and conducted calibration sessions with executives and senior management teams in assessment and award of key performers. Revamped sales incentive plans to leverage accelerators and increase bookings.  Managed corporate negotiations for departing executives and liaised with outside attorneys.  Recognized with Quarterly Grammy Award for strong work performance on a special project.

Fulfilled workforce and executive team development needs for investment, financial services, and technology industry clients.  Assessed and matched executive level and leadership talent for investment, financial services, and technology industry clients. Key Clients include Bank of New York Mellon, MFS Investments, State Street Bank, Wellington Management, and Bose Corporation.  Oversaw and managed all business development, marketing, and accounting activities.

Stamford, Connecticut, Us

Led talent acquisition, management, employee relations and leadership development activities for the Northeast Call Center business for 1,200+ employees across four states.  Streamlined talent acquisition, performance management, and corrective action programs.  Standardized internal processes through implementation of department “best practices” and training modules. Designed, trained and implemented Leadership Development Program for Northeast Call Center business.  Resolved complex and high volume employee relations issues at the state and federal level.

Canton, Massachusetts, Us

Masters Of Science In Management (Msm) - Human Resources Management

Bachelor Of Arts - Management

Hs Diploma, General