Steven Tadlock Email & Phone Number

Jackson, MS, US

Madison, MS

• Delivered on-site technical support, processing insurance claims and conducting repairs on a variety of devices, including smartphones, tablets, and computers.
• Performed diagnostics and troubleshooting for both hardware and software issues on Android and Apple devices, ensuring a seamless user experience.
• Maintained consistent communication with customers regarding repair plans and progress, fostering transparency and satisfaction.
• Managed AppleCare claims, providing repair or replacement solutions for Apple products to streamline the service experience.
• Utilized RepairQ and Apple GSX software to log and track repairs efficiently, ensuring accuracy and consistency in workflow management.

• Assisted current and prospective customers with wireless mobile service setup and ongoing maintenance, delivering tailored solutions for an enhanced user experience.
• Identified customer needs and provided customized recommendations to ensure optimal digital experiences.
• Efficiently managed high-volume sales environments, consistently meeting customer expectations and company performance goals.
• Maintained a high level of integrity by strictly adhering to company policies and procedures in all customer interactions
• Conducted device troubleshooting to resolve technical issues quickly, contributing to improved customer satisfaction and retention

Jackson, Mississippi, United States

• Complete on-time deliveries by choosing the best and most efficiency routes
• Strong attention to detail on vehicle maintenance and cleaning
• Quickly and accurately respond on short notice
• Work extended hours at a high level of efficiency
• Actively communicate with customers and merchants

Shreveport, Louisiana, United States

• Oversight of concession staff to ensure required policies and procedures are acknowledged and followed
• Complete daily operational, maintenance and transportation tasks
• Sell and serve various desert menu items, ice creamand ice cream related products

Jackson, Mississippi

• Provides a consistent optimal customer experience, primarily handling customers’ transactional needs, including but not limited to performing teller activities such as deposits, withdrawals, payments, and balancing
• Answers customer inquiries regarding products and services, fulfills basic servicing requests, and opens basic consumer products such as checking and savings accounts
• Works to create and establish relationships with customers, remaining well-informed about the customer’s relationship with the bank
• Educates customers on standard consumer products, emerging bank technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Assists branch and fellow team members with achieving goals by assisting with basic tasks to aid in customer problem resolution
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized

104 Brooks Dr, Brandon, MS 39042

- Assisted in clothing apparel and merchandise printing- Worked with graphic designer and head of staff to meet customer demands (Matching exact ink type, performing test prints for perfectly aligned design, communicating step by step process to customer using Printavo system- Assisted management in completing necessary tasks – as needed(Printing equipment.

Jackson, Mississippi

• Sell, service, and cross sell deposit accounts, investment products, loan products, transaction accounts, insurance products, and safe deposit boxes
• Assisted in the development of new business for the bank by identifying customer needs for additional products and services
• Continually safeguarded the bank's cash and security of the working environment while processing transactions accurately, securing large dollars, and balancing the teller window daily

Ridgeland, Mississippi

• Provided assistance as a backup head teller, such as approving secondary overrides, preparing currency shipments, after-hours deposit completions, etc.
• Processed daily transactions such as check cashing, depositing, balancing teller drawer, etc.
• Weekly maintenance duties for all cash and check handling equipment Duties included: balancing ATM, cash recyclers and dispensers (for main lobby and drive thru)
• Acquired knowledge in various Trustmark specific operating systems

Jackson, Mississippi Area

Multiple Locations (primarily Clinton, MS)

• Independent contract work (custom house modification)
• Examples of type of work: Painting (walls, cabinets, closets, ceilings), staining furniture, custom house jobs, receiving and completing customer requests, carpentry, etc.

Hattiesburg, MS

• Retail/Sales – automotive parts and accessories
• Providing Excellent customer service

Brandon, MS

- Daily counts on inventory in house- Troubleshooting “on the spot” problems- Purchasing inventory for “just-in-time” delivery- Conducted all dock related meetings for quality and optimization