- Contact students regularly and proactively through virtual meetings, phone, text, and email to provide support through tools, resources, services, encouragement, positive reinforcement, and student accountability to ensure smooth transition into the program and throughout the lifecycle of student. - Use student information systems, customer relationship management systems and reporting for timely completion of tasks and to document outreach. - Utilize motivational interviewing techniques and other coaching tools to help students identify ways they can be successful in school, strengthen their academic skills, and coping skills- Deliver virtual events to support student success. - Act as a programmatic expert for assigned programs to include all student facing policies and procedures, program and course information, resources available to students, admissions, matriculation and graduation requirements, program certifications/tests, career options, organizational structure, etc. - Demonstrate knowledge of policy, procedures, and accreditation requirements to support student success and compliance within programs. - Foster relationships with staff and faculty to support student success and retention. - Work closely with Director of Nursing Academic Services to identify at-risk students and provide necessary support. - Collaborate with NCLEX Success Specialist to foster student success and help prepare students for NCLEX success. - Report on student population with regard to attrition and retention, lead weekly retention meetings, and participate in other meetings as required - Assist the Associate Director of Student Success –WFD in developing resources, policies and processes that support student success. - Handle and document confidential student information in a professional manner and in compliance with FERPA regulations

- Apply skills as a seasoned, experienced education professional, to identify potential students, and independently review applications for admission, using professional judgment in determining whether applicants meet the requirements for admission, and taking into account a variety of requirements. - Thorough knowledge and experience working with a diverse student population.- Working knowledge of the UC application process- Theoretical knowledge of basic principles and concepts regarding University policies and procedures.- Thorough and comprehensive knowledge of academic programs, including curricula, and admission requirements at colleges/universities, specifically at UCs

- A position that is under Campus Representative that you have to be qualified and trained for- Managed and prepared equipment (iPads, MiFi, mic packs) for campus tours to ensure seamless guest experiences.- Provided in-person and phone support, addressing inquiries related to UCI admissions, housing, academic programs, and more.- Guided visitors by connecting them with appropriate departments for further assistance.- Processed and verified incoming transcripts for prospective students, ensuring they remained sealed and compliant with official requirements.- Maintained strict confidentiality of student academic records in accordance with FERPA regulations

- Led campus tours for prospective students and their families, providing detailed information about UCI’s programs and campus life.- Represented UCI at college fairs, engaging with prospective students and discussing admissions processes.- Supported event operations for Discover UCI and Celebrate UCI, assisting with tour launches and open house activities for prospective and newly admitted students.- Facilitated guest check-in by setting up equipment, scanning reservation QR codes, and managing waitlists for tours and events.

- Completed my field study here for UCI. - Conducted research, created flyers, and maintained spreadsheets for various counseling and outreach initiatives.- Mentored a high school senior through the college application process, offering insights on college life, culture, and admissions.- Developed and delivered lesson plans and presentations covering financial aid, scholarships, UC application PIQs, and UCI-specific resources (Greek life, housing, etc.).- Guided a student who was successfully admitted to UCI through personalized advising.- Coordinated group meetings for conference planning and student check-ins.- Co-led the planning of a Spring Conference, selecting discussion topics and creating a pitch deck for presentation.