Steven Teniente Email and Phone Number

• Use Figma and FigJam to evangelize and facilitate an end-to-end design process: from discovery to concept design, to detailed design including motion design and micro animations• Use MS Teams eco system to work closely with cross functional teams to centralize and validate requirements into actionable deliverables • Research patient journeys and improve interaction flow that use various devices and communication touchpoints throughout user journey i.e. SMS message to web app, mobile email to desktop handoff, tablet pad and in person office assistance• Create intuitive user centered dashboards and easy to understand self-guided user Interfaces in conjunction with Web Content Accessibility Guidelines

• Interview and construct workshops with various clients, PMs, and stakeholders to identify user and business objectives using heuristic evaluations, affinity diagrams, user research, empathy maps, personas, priority feature matrix, sketching, and story boards• Leverage research metrics, customer insights, and create deliverables according to; User Centered Design process, focus groups, design validation, usability testing and ethnographic/observational research• Present compelling design solutions to executives and stakeholders with lo-fi/hi-fi clickable prototypes using rich animations, interactive graphics, icons, brand guidelines, unified style guides, asset libraries, and reusable components (Adobe XD, Sketch, Invision and Zeplin)• Leverage full-stack knowledge to design and write code for web/mobile using HTML5, CSS3, JavaScript frameworks, UI library components, and assets, that scale to high-volume production quality using Zeplin developer hand off kits

• Quickly onboard and execute a lean user centered design process using FigJam to digitally whiteboard and ideate initial concept with CTO• Define users and task to quickly outline sitemap and conceptualize the overall warehouse production workflow for each workstation• Research and understand user technical constraints for gradual enhancements and creative planning• Create clickable prototype and presentation graphics for CTO to present to executive leadership

• Use MS Teams eco system along with Miro/Figma to host UX workshops, align overarching goals and centralize project requirements for easy collaboration and process improvement• Adjudicate questionnaires and surveys with stakeholders to validate deliverables according to user and product objectives• Researched and documented competitors’ product against user stories, user flows, and user scenarios• Work with creative director and graphic design team to conceptualize look and feel of various responsive websites. Including coding .net, html, CSS, while using repo methodologies

• Workshop with Product Manager and Business Analyst to quickly iterate wireframes, validate user workflows and clarify written requirements• Perform and report heuristic evaluations on current state of UXUI while delivering compelling design solutions to executives and stakeholders with: priority feature matrix, affinity diagrams, user research, empathy maps, personas, and story boards• Provide equitable lo-fi/hi-fi clickable prototypes using rich animations, interactive graphics, icons, consistent brand guidelines, unified style guides, and asset libraries• Leverage full-stack knowledge to modify and refactor React components with Zeplin developer handoff kits using CSS specs, VS Code, and Git repo methodologies

• Support Allegis group primary UX Research team for a Deloitte Global project• Document discovery and findings during 8 week workshop and seminars• Audit and analyze current “Hire to Retire” process lifecycle with subject matter experts to refine and capture painpoints; perform analysis and mitigate war room challenges• Present challenges and deliverables to executive leadership for clear rapid decision making

• Onboard and execute a lean user centered design process using Miro to digitally whiteboard and ideate initial concept with CEO• Define users and task to quickly outline use cases and workflow• Research and understand user technical constraints for practical use• Create clickable prototype and presentation graphics for CTO to present to executive leadership

• Designed, intuitive and easy to use big data visualization Software for the E&P industry with a thorough understanding of API’s and data pipelines• Worked with VP of Products, Product Team, and CEO to redesign user centered dashboards and create 30+ data driven apps for ProMPT 2.0 and new ProMPT 3.0 platforms. (Web App, Android, and iOS)• Overhauled, redesigned, and updated platforms by creating design systems, including unified style guides, asset libraries, reusable components, and developer hand off kits using Adobe CC Figma, Sketch, Invision and Zeplin • Hosted scrum meetings, administered Jira tickets from Product Team, Dev Scrum Master, and business planning sessions to meet UI/UX department requirements to support 20+ local and remote developers from numerous countries for web and mobile (Android & iOS) development teamsAchievements:• Built UI/UX Confluence department workspace for UI/UX contractors to quickly adopt SOPs, deliverable types, tools, and agile sprint process (Discovery, Wireframing, Hi-LoFi Prototyping, QA Testing, & Deployment)

• Developed customer experience and user interface graphics for exhibits, custom kiosk, digital signage, museum website app, and staff technology guides• Met with internal stakeholders and outside partners to understand project objectives, business goals, functional requirements and technical constraints• Created research deliverables from collected data to create user profiles, user stories, and user scenarios • Designed wireframe deliverables, user flow charts, and mockups for website content and exhibit experiences• Created clickable/interactive prototypes on a local server environment or physical space• Tested, analyzed, and output product to market, with grand openings, POS data, and digital marketing analytics• Designed graphic elements to align with museum brand experience, internally, and online• Mentored graphic designer, exhibits tech, and interns in an agile environment• Managed museum’s website, UI for cloud-based ecommerce Point of Sale platform, and cash register hardware (PC, Touchscreen monitor, Bar Code Scanner, Register, CC Processing)• SysAdmin, Troubleshoot PCs, printers, installed software, WAPS, manage MS Server 2008, network profiles, and MS 365 Cloud ServicesAchievements:• Installed Raspberry Pi digital signage and automated movie theater showtimes• Created a subdomain microsite using WordPress for BIORHYTHM exhibit

• Collaborated with an outside dev. team for redesign of mountain-cg.com with a focus on user experience, navigation architecture, sketching, wireframes, and page flows• Developed user interface design, using hi-fidelity Photoshop mockups, iconography,image selection, brand color scheme and typography• Redesigned UI e-commerce portal to match front-end of website using HTML5 & CSS3• Administered 10 e-commerce micro stores, including graphic and product copy editing for 5k+ decal products• Contributed to rebranding of 500+ Shell and Citgo gasoline stations nationwide by manufacturing gasoline pump decals and canopy graphics • Designed vehicle graphics for cars, trucks and box trailers using Adobe CC 2015: Adobe Illustrator, Adobe Photoshop, Adobe InDesignAchievements:• Optimized images on website for better quality and site load speed• Setup new ecommerce Shell store for 200+ new products for online catalog

• Collaborated with an outside dev. team for redesign of crcu.org with a focus on user experience, navigation architecture, sketching, wireframes, and page flows • Focused on new user interface design, using hi-fidelity Photoshop mockups, iconography,image selection, brand color scheme, and typography• A/B user tested, surveyed, and updated CU website using custom CMS, HTML, CSS, JS • Created static and motion graphics using Adobe: Photoshop, Illustrator, InDesign, and Flash for ATMS, marketing campaigns, email blast, digital ads, digital signage, exhibit signage, direct mail, brochures, newspaper ads, and sales collateral consistent with CRCU Brand • Output and directed synchronous slideshow media for 5 branches to all TV monitors inside lobby, outside drive-thru monitors, and giant outdoor digital billboardAchievements:• 2010 Texas Credit Union League Lone Star Awards

• Provided indoor/outdoor printing solutions to meet and insure client satisfactory • Coordinate print production schedules, print specifications, and cost analysis • Prepress and print files using Adobe CS2, operate oversized photographic equipment and print high quality images on various media • Operate high resolution oversize scanners for photo editing, color correction, and image manipulation using Adobe PhotoshopAchievements: • Liaison during Thomas Reprographics and A&E acquisition • Off-site representative for clients in-house printing department

• Create logos and corporate branding materials using Adobe Illustrator • Organize and print reoccurring jobs from a PDF workflow system • Press-flight, troubleshoot, and pre-press files for printing • Print full color posters and other large format media using HP-5500 plotter • Operate and maintain multiple high-speed small document digital color printersAchievements: • Utilized unused laminating/mounting equipment from another location

• Re-create logos and stationery for corporate branding identity• Digitally print and assemble Microsoft Office presentation manuals• Digitally reproduce high volume architectural spec books• AutoCad Plotting and binding large format architectural drawingsAchievements:• Proactively operated small/large format color department

• Typeset and layout flyers, brochures, and business cards • Scan and edit color E&P Well Log Maps using Adobe Photoshop • Print, laminate, and mount large format color prints to substrates • Print and construct graphics for trade show booths • Assemble Pitchbooks and information memorandums with GBC, coil, spiral, and wire-o bind