Steve Thompson's Location
United Kingdom, United Kingdom
Steve Thompson's Contact Details
Steve Thompson work email
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About Steve Thompson
An excellent track record of delivery and assurance of large scale, complex Transformation, Business Change and IT programmes to Global 500 organisations. Outcome focused, highly motivated and energetic change professional who will inspire teams with confident direction. Used to working with Executive level / VP clients and builds excellent relationships with business and delivery teams. Noted as keeping cool under pressure and simplifying complex delivery. Has a rich cross-sector experience and applied his skills across a wide variety of industry sectors including Banking, Engineering, FMCG, Financial Services, Insurance, Manufacturing, Retail, Telecommunications, Transport and Utilities. Key areas of expertise include: • Excellent business understanding, an outcome-led approach and a sharp eye for the financial aspects of delivery. Significant experience in managing relationships, commercial and delivery aspects of working with third party partners• Strong feedback from clients on pace of delivery and noted for keeping cool on pressured programmes and maintaining excellent communications. Practical, pragmatic hands-on approach and an open and honest communication style which has resulted in consistently excellent feedback from clients• Track record of delivering complex change programmes with challenging deadlines, including very large-scale transformation programmes. Very experienced in leading large teams as Programme / Portfolio Director across multiple sites globally• Has significant experience as a senior IT leader of managing large teams, working across multiple technical platforms and driving IT Transformations. Has a strong interest in the capacity of a problem solver / solution lead using the latest digital technologies. (Social, Mobility, Analytics, Cloud, IoT, UX/UI and Big data)• Able to drive change across a broad spectrum of areas including operating models, technology enabled business change, service and programme assurance. Used to working with different methods, including agile, waterfall and hybrid and tailoring these to best fit the situation.
Steve Thompson's Current Company Details
Steve Thompson Work Experience Details
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PresidentCoventry Welsh RfcUnited Kingdom
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Senior Managing ConsultantValcon Jul 2018 - PresentRoyal Leamington SpaP2 Consulting is a market leading business transformation consultancy and one of the fastest growing businesses in the sector, rapidly becoming a challenger and smart alternative to the large consulting companies. P2 works in partnership with clients to turn their business ambitions into reality, bringing a unique blend of leading-edge thinking and hands-on delivery. P2 works with blue chip clients from across multiple sectors including retail, financial services, media and the public sector.Steve's most recent engagement was as the Programme Director at a major utilities organisation, responsible for leading the recovery of a failing S4HANA programme of work. He shaped both the approach and the delivery teams to enable a phased, rather than a 'Big Bang' approach. Split into three delivery tranches, Central Finance, other Back office functions and Asset Management. Mapping out and enhancing the end to end Business Processes to ensure efficient and effective delivery of services, to become more resilient to customer needs, change management and regulatory requirements. -
Transformation ConsultantTophat May 2020 - May 2021Derby, England, United KingdomHeading up both S4HANA and Success Factors developments/enhancements, aligning the IT strategy to the Business Strategy and management of the Enterprise Services. -
Senior Business And It ConsultantProject One Jul 2015 - Jun 2019London, United KingdomProject One, the UK’s largest independent consultancy that specialises in leading transformational and business-critical change.More than ever before, being great at change is a key differentiator in the business world. Organisations need to serve increasingly sophisticated consumers, face more agile competitors, respond to more regulations, and exploit digital and mobile technologies.Steve is working on improving change capability with Project One clients. -
Sap Programme DirectorLeaseplan Oct 2012 - Jun 2015Slough, United KingdomLeasePlan’s core business is to provide full service fleet management to business users and the public sector. As a worldwide company they are known to cater for specific needs of company fleets around the globe.Having assured several of LeasePlans key inflight programs, Steve was requested to manage the replacement of Masterpiece and introduce SAP ERP to the Legacy landscape. The UK were given the opportunity to blueprint and subsequently prove a Global Solution pilot that could subsequently be rolled out to the other entities. The SAP Modules used in the solution included FI/CO, MM, TRM, SD & PS; the following SAP systems were also used, ECC, SRM, PI, BW and GRC. At the height of the programme over 120 people were involved in the build, configuration and test of the software. The cost of the project was in excess of €20M. Successful implementation was completed in Q1 2015. Steve was subsequently retained to ensure all applications (c.130) that were running on server 2003 were upgraded to a supportable platform or decommissioned. -
Managing ConsultantCognizant Technology Solutions Aug 2005 - Jun 2015WorldwideProgram Management Consulting arm (formally PIPC) of the Cognizant Global Team of more than 150,000 professionals around the world that are dedicated to helping clients build stronger businesses. Cognizant enjoys a strong reputation for effective corporate governance, financial stability, and disciplined management, which have enabled them to achieve consistent and industry-leading growth year on year.The newly formed global Program Management Consulting organization, focused on implementing large-scale, complex, and business-critical IT development and integration programs. What is now known as PMC was originally founded in 1992 as PIPC GLOBAL PROJECT SOLUTIONS, it is a leading Programme and Project Management organisation with over 300 professional consulting staff. At any one time PMC is responsible for delivering over £3bn of business transformation and IT projects. We have worked with more than 175 mult-nationals and have delivered over 500 assignments. Steve was primarily focused on delivery of major programmes of work and has worked with several blue-chip companies globally to achieve their goals. -
Head Of Programme OfficeDeutsche Bank Jun 2012 - Sep 2012London, United KingdomDeutsche Bank is a leading global investment bank with a substantial private clients franchise; Deutsche Bank offers unparalleled financial services throughout the world.Steve was requested to fill a role at short notice to recover the implementation of a Global Clarity Initiative. He introduced the necessary governance controls and cadence timetable to ensure that all workstreams worked effectively together towards the August Go-live date. He also introduced forums with the workstream leads to ensure Reporting, Standards, Dependencies along with Risks and Issues were addressed in a timely manner. The technical Go-live date was achieved so that the existing 2012 and subsequent 2013 ‘Book of Work’ could be loaded into Clarity. -
Programme DirectorUnilever Jan 2012 - Jun 2012Katowice, PolandWith more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways as Unilever.Their portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. They produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave.Responsible for the Plan, Analysis and Design stages of Integrating an Oracle Transport Management application to the SAP enterprise infrastructure. Data Cleanse and ETL of Master Data also carried out. -
Programme Assurance ManagerLloyds Banking Group Aug 2009 - Dec 2011London, United KingdomLloyds Banking Group is the largest Retail Bank in the UK, formed through the acquisition of HBOS by Lloyds TSB in 2009 Responsible for assuring the IT programme that merges Lloyds TSB with HBOS, moving to one common banking platform, creating the largest bank infrastructure in Europe. Subsequently working on the carve-out divestment programme to create a new bank that will become the 6th largest Retail bank in the UK.Established and rolled out the necessary operational governance model to measure, report and control the programme, both business and IT processes. Offered and managed any recovery actions required to keep a programme of this magnitude on track. -
Programme DirectorMetlife May 2008 - Aug 2009New YorkMetropolitan Life Insurance Company provides insurance and financial services to individual and institutional customers globally. Steve worked with the Auto & Home, Institutional and Global Applications Lines Of Business (LOB) in 2008/09 to reduce their IT sourcing budget by $50 million. He assisted with the unification of “Plan, Build and Operate” models in preparation for a cross-LOB venture to off-shore the majority of Application Development through a competitive tender process. -
Risk, Governance And Assurance ManagerAviva Plc Feb 2008 - May 2008Responsible for ensuring that there are projects in place with sufficient substance to realise the embedded savings suggested as part of the 2008 Cost Savings Programme. Audit all new initiatives and provide evidence of the benefits. Benefits realisation of £6million.Initiated the strategy to shape the Service Support and Delivery Directorate for 2010. A further £14 million reduction in budget estimated. -
Global Programme DirectorThe Regus Group Oct 2007 - Jan 2008Responsible for delivering a Global end-to-end converged data and voice networking environment delivering a fully self provisioned voice and data solution on a Cisco infrastructure platform. This included managing, guiding and controlling the performance of both internal resource and 3rd party suppliers. Set up a Governance structure, including the PMO, to effectively manage a global programme with over 950 locations. -
Transformation ManagerLittlewoods Shop Direct Group Sep 2005 - Sep 2007Programme Management of the implementation of several streams of the Business Optimisation Programme - the largest retail programme in the UK. Consolidation of 35 Business Systems giving estimated annual savings of £3 million. Management of up to a team of 200 developers, 50 testers and 20 operational staff, made up of 50 individual projects contained within 21 workstreams. Ensuring that all project, workstream and programme goals are delivered to time, budget and quality. Implementation Manager for the international releases ensuring that the phases were completed to schedule.
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Transition DirectorTui Mar 2004 - Sep 2005Responsible for the evaluation, planning and transition of development of new and support of existing applications (primarily Web Applications). Due Diligence of the Indian Offshore Development capability, including several trips to Bangalore and Hyderabad. Successful reduction of contract/permanent staff with minimal impact to the business. Establish the necessary governance model to measure and control the success of the ODC from a productivity and qualitative perspective. Multi million pound savings in development, testing and maintenance costs. Set up the network infrastructure between the UK and India -
Technical Project ManagerThe Law Society Apr 2002 - Feb 2004Managed a team of specialists responsible for the migration and test of processes and data from legacy systems to a Siebel 2000 CRM system and subsequent upgrade to Siebel 7.5.2. Formed successful partnerships with several external suppliers managing multi-million pound contracts. Capital/revenue budget of £12 million annually. Managed the outsourced supplier responsible for developing the CMS, Internet, Extranet and Intranet web sites. Responsible for all transition activities from business case into production support. -
Systems Integration Architecture ManagerIpsaris Feb 2001 - Mar 2002Managed a team of 100+ external developers to enhance a fully integrated OSS, BSS, CRM and ERP infrastructure which is business process driven. Met the changing requirements of the business in a timely, cost effective and efficient manner by creating an IS roadmap and using proven technology. Design Authority for Easynet’s IT systems. Captured and prioritised customer requirements in line with the company objectives and business plans. Forged and maintained relationships with external partners and third party suppliers. Responsible for the consolidation of all IT systems having prepared for and completed a reverse merger with Easynet. -
Customer Interface ManagerNational Grid Apr 1999 - Feb 2001Developed and introduced a streamlined Service Level Agreement across the company working with all stakeholders to develop effective relationships between IT and the core business units. Managed the transformation of the Customer Services Centre (call answering and logging desk) into a technical function that provided ‘simple fixes’ to ensure key performance targets were exceeded consistently. Coaching and mentoring provided to achieve a strong customer focus with common aims and objectives. Programme Management of all financial applications in preparation for the New Electricity Trading Arrangements enforced by OFGEM, the Electricity Regulator. Carried out several due-diligence exercises, which led to the purchase of Telecommunication companies in Europe and the US. -
Customer Service ManagerE.On Uk Feb 1998 - Apr 1999Managed interface between IT/IS and Sales & Marketing. Key responsibilities included ensuring that alignment of customers’ business plans and IT service delivery, working co-operatively to achieve common goals (in preparation for the electricity industry deregulation, 1998 programme). Set-up, maintained and controlled internal and external Service Definitions and Service Level Agreements. Employed ITIL Service Management best-practices throughout. Day to day management of Sales & Marketing’s IT budgets. Line management of a small On-site support team and an Operations support team. Combined monthly feedback meetings for key customers and Service Providers. Managed customer expectations and thus enabled all parties to understand each other’s business areas. -
Application Project ManagerBt Aug 1981 - Feb 1998Managed a team to support a new concept in BT, a three-tier architecture; using previous mainframe experience in guiding the software developers to ensure operability of the finished product. Managed and coached the team before the product was rolled out nationally in March 1996. Compiled, documented, review and recommend procedures required before GO-LIVE. Negotiated Service Level Agreements and Memorandum Of Understandings with customers and suppliers. Developed Client/Server skills for the provision of support, guidance, briefings and training to all levels of personnel. Seconded to set up Customer Acceptance Test Team in London, including project managing, installing, configuring and co-ordinating technical end-to-end testing of the three-tier architecture used in the SMART environment. A unique opportunity to contribute to a £87 million programme at all stages of the ‘project lifecycle’.
Steve Thompson Skills
It Strategy
Business Transformation
Business Process
Stakeholder Management
Pmo
Business Analysis
Program Management
Project Delivery
Management
Outsourcing
Governance
Change Management
Project Management
Crm
Project Portfolio Management
Prince2
Data Migration
Itil
Offshoring
Risk Management
Sdlc
Service Management
It Outsourcing
Management Consulting
Business Case
Test Management
Business Strategy
It Service Management
Plannning
Programmes
Portfolio Management
Change Programmes
Business Change Management
Acquisition Integration
Assurance
Programme Assurance
Program Planning
Benefits Realisation
Business Management
It Governance
Transition Management
Steve Thompson Education Details
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Diploma In Management -
Information Technology -
Diploma In Sports Psychology -
Diploma In Business Excellence
Frequently Asked Questions about Steve Thompson
What company does Steve Thompson work for?
Steve Thompson works for Coventry Welsh Rfc
What is Steve Thompson's role at the current company?
Steve Thompson's current role is President.
What is Steve Thompson's email address?
Steve Thompson's email address is st****@****e.co.uk
What schools did Steve Thompson attend?
Steve Thompson attended Chartered Management Institute, Coventry University, Newcastle University, Newcastle University Business School.
What are some of Steve Thompson's interests?
Steve Thompson has interest in Football, Skiing, Rugby, Snowboarding, Golf.
What skills is Steve Thompson known for?
Steve Thompson has skills like It Strategy, Business Transformation, Business Process, Stakeholder Management, Pmo, Business Analysis, Program Management, Project Delivery, Management, Outsourcing, Governance, Change Management.
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Steve Thompson
Head Of Learning And Talent Development L Driving Organisational Performance Through People InnovationsLondon -
1ncrc.co.uk -
Steve Thompson
South Croydon -
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