I provide personalised support to customers for PC/Laptop, Wi-Fi, Mobile Phone, TV/Home Theatre & all things Tech.Summary of services:• PC/Laptop 'How to' Tutorials and troubleshooting (hardware & software)• Home Wi-Fi & Networking• Mobile Phone Support• TV / Home Theatre Setup• New Tech Setup and 1 to 1 Tutorials• Digital Archiving of analogue/physical media

Treasury

 Manage the day to day deliverables of the treasury team, providing support and oversight for the Private Equity Funds under administration Review daily reconciliations of bank and money market fund statements in accordance with prescribed deadlines Daily management of the fund invoice process Daily oversight of the liquidity of the funds Provide support for the year end controls audit  Efficient user of the database and ability to run reports and trouble-shooting before escalating to senior management  Provide daily support to junior members of the team, including the allocation of work across the team  Liaise closely with other internal/external departments to ensure timely and accurate settlement of payments Review distribution and call calculations and notices Support senior management with client requests Review/release payments in accordance with client approval policy

 Daily collaboration with global entities to ascertain Group financial position. Daily liquidity management of Group accounts Daily cash forecasting Implemented a new cash forecasting model to streamline global forecasts Consolidated forecast reports for the CFO & FC on a weekly basis Manage intercompany loans across global entities Cash flow actual versus forecast weekly analysis Meetings with the CFO, FC and other senior members of staff to discuss cash flow and future projections FX Management

 Daily cash funding of HSBC’s nostros in a deadline-driven high volume environment Played a key role in the successful offshoring of the Cash Management process for a suite of the Bank’s Jersey Nostro accounts. This included, process mapping, setting up of systems for the offshore team and several WebEx & conference call training sessions Key player in introducing process improvements surrounding risk and control for daily BAU tasks Provide accurate cash positions for treasury to invest in the market Reconciliation (Smartstream TLM), investigation and repositioning of failed trades Daily liaison with stakeholders (agent banks, front office, treasury, settlements, equity finance, fixed income, investigations and overseas outsourced teams) Stats reporting to control and management

Front Office Treasury Analyst (maternity cover)  Daily liquidity management and funding of the bank’s treasury accounts, ensuring adherence with all regulatory and internal limits Investigation of balance breaches Identified discrepancies in the cash flow forecasting process and effected a more accurate process  Rates forecasting Daily and monthly MI reporting of cash balances, trade summaries, maturing deal reports, counterparty & country exposure reports Loan pool management (DWF loans from BoE) Managed execution of FX swaps (360T) to hedge travel money and euro credit card businesses Monitoring of exposure to counterparties/countries, ensuring limits are not breached Repo/CSA margin calls Economic statistics/market data collation and analysis for ALCO Development and analysis of early warning indicators Proficient use of Bloomberg Daily liaison with stakeholders (back office, product control and the commercial teams)

  Daily cash funding of HSBC’s nostros in a deadline-driven high volume environment Provide accurate cash positions for treasury to invest in the market Daily real-time cash funding of Plc Nostros using Smartstream’s real-time cash management system (RTCM) Continual assessment of role for potential process improvements/risk mitigation Reconciliation (Smartstream TLM) Daily liaison with agent banks, front office, treasury, settlements, equity finance, fixed income, investigations and overseas outsourced teams Daily use of SWIFT & CREST Involvement in real-time funding upgrades and testing

 Daily cash funding of client accounts to zero Provide accurate cash positions for treasury to invest in the market Monitor and cover overdrafts via internal transfers/loans/FX trades Sterling liquidity fund – invest/redeem units to cover short cash positions/invest long positions Ad-hoc payments, interfund transfers and FX trades upon instruction from fund managers or directly from clients Investigate overdrafts and claim losses against relevant entity (custodian/broker/internal dept)

 Multi-currency nostro account position reporting and overdraft analysis Cash forecasting Nostro reconciliation P&L reporting Static data maintenance