Steven Tocco Email & Phone Number

Detroit, MI, US

Detroit, MI, US

Detroit, Michigan, United States

Marketing, Enrollment, Recruitment, Workshop Activity Facilitation, Graphic Design, Photography, Web Design, Outreach, Youth Service in Detroit Metro Area (East & Southwest)

Detroit, MI

Media Outreach Specialist at SER Metro-Detroit

Detroit, MI

• Develop Career Plans that identify customer interests, goals, needs, and placement strategy
• Assess customer’s career readiness and recommend strategies to enhance marketability
• Identify problem areas and service gaps; refer customer to training or workshops
• Interview to assess service needs; ensure customers are connected with placement services
• Resumes, interviewing, maintain knowledge of current labor market and occupational trendsAs an agency of Michigan Works!, SER Metro partners with employers, businesses, and training programs to recruit the best Detroit.

Grand Rapids, MI

• Provide quotations, coordinate deliveries, walk-in and phone coverage for parts counter servicing electricians and contractors in the electrical distribution industry while prioritizing speed and accuracy
• Merchandise displays and racking to drive impulse sales, control inventory, ensure proper sales and returns
• Internship: Experience profit center operations through counter sales, purchasing and pricing strategy, inside sales, outside sales, shipping, receiving, and management shadowing with world class customer service

Grand Rapids, MI

Career Services

• Manage and supervise schedule of events including: student appointments, office hours, presentations, workshops, tabling, and training
• Create and oversee tasks of Career Ambassadors depending on needs of program
• Build presentations and content for students
• Meet with OU students one-on-one to provide feedback and assisted with the development of professional resumes/cover letters and practice interviews
• Communicate with OU students about general information and resources for a job search or career exploration. Provide referrals to Career Services staff, appropriate OU departments and external resources when necessary
• Deliver presentations to large groups of students. Presentation topics include: resumes, job search strategies, career event preparation, LinkedIn, networking and various tailored career-related topics

Oakland University Career Services

• Engaged and guided students during resume review sessions to provide career guidance and help motivate students to strive for professional success
• Contributed to Career Services social media blog, market toward undergraduates to provide advice about professional career success and services our office provides
• Lead workshop presentations about resumes, cover letters, networking, interviewing, branding, and internships to students in residence halls and classrooms, 18 to date
• Produced, shot, and edited a video sent to every OU communication undergrad in order to motivate, persuade, and entertain about career success and valuable office resource, marketed to encourage student appointments.

Oakland University, Rochester, MI

• Function as a liaison between the professor and student by presenting example performances, grading assignments, and conducting workshops
• Demonstrate teaching skills, teamwork, accuracy, confidentiality, deadline orientation, and multitasking
• Provide constructive feedback based on student performance to improve technique, impact, and confidence
• Lead and mentor students by guiding them on homework, research, topics, and assignments

Southfield, MI

• Awarded "Recruiter of the Week" halfway through internship due to world class customer service & telephone etiquette, strong submittals for a certain local Motor Company, and honing expert sourcing skills
• Develop recruiting strategies designed to identify qualified candidates through various recruiting tools
• Match candidate’s strengths with our client’s requirements by sourcing, screening and interviewing candidates
• Negotiate wages, terms and conditions of employment with candidates and gain a commitment from candidates for current and future job requirements
• Work with Account Managers to identify top candidates and specifically qualify candidates for client openings, target skill sets, key market segments, and anticipate client staffing needs
• Communicate effectively with others and embrace diversity of thought in order to create a productive environment

5 East Vandenberg, Oakland University

• Supervised and accommodated for a floor of 49 residents, planned and organized floor programs, and advised residents on personal and academic issues
• Implemented and enforced all University and Housing policies for the safety of every resident
• Promoted academic excellence, addressed student needs, and encouraged involvement among residents to support the mission of the University and the Department of Housing and Residence Life
• Initiated the interaction and construction of social networks between community and residents
• Marketed to diverse residents for programs regarding safety, security, focused improvement, and campus connections

Brownstown, MI