Steven Zhao

Steven Zhao Email and Phone Number

Senior Business Program Analyst @ TD
Philadelphia, PA, US
Steven Zhao's Location
Greater Philadelphia, United States
Steven Zhao's Contact Details

Steven Zhao work email

Steven Zhao personal email

n/a
About Steven Zhao

As a Senior Business Program Analyst at TD, I am passionate about combining my business analysis and data analytics skills to recommend and implement solutions to support diverse business programs and sales/service strategies. Currently, I am supporting Consumer Distribution Program Delivery for our Retail Sales/Buying/Servicing Platform - Odyssey. I am excited to have the opportunities to engage in activities and take on multiple roles & responsibilities such as Product Owner, Data Steward, Production Error & Performance Support. This has allowed me to gain valuable knowledge & experience in multiple business domains, Agile product delivery, and collaborate across different teams and organizations. I am skilled in Business Analysis, Data Analytics, Agile Methodologies, Requirements Gathering, Critical and Analytical Thinking, and Team Engagement. My goal is to work collaboratively with cross-functional teams to deliver value-driven solutions and innovative products.I am diligent, self-motivated, and a quick learner. The prospect of learning new things excites me. I look forward to continuously learning, growing, and contributing to the continued success of TD.

Steven Zhao's Current Company Details
TD
Senior Business Program Analyst
Philadelphia, PA, US
Employees:
1
Steven Zhao Work Experience Details
  • Td
    Senior Business Program Analyst
    Td
    Philadelphia, Pa, Us
  • Td
    Senior Business Program Analyst
    Td Jun 2024 - Present
    Mount Laurel, New Jersey, United States
    Assist as Product Owner supporting Odyssey POD delivery- Update and organize JIRA backlog/Epics/User Stories & Confluence pages to help manage POD priorities & Sprint planning- Track active POD dependencies and ensure alignment of those priorities with other PODs- Visit stores to collect data and feedback to assist development team with testing and issue investigation- Assist in comprehensively reviewing stories to flag for approval- Assist in PI planning by ensuring POD dependencies were identified and reviewed with other PODs and setting up clear Sprint goals for coming Sprint- Represent POD from PO perspective during cross-team meetings during PI planningAssist as Data Steward supporting Odyssey- Deploy the new cloud-based Odyssey dashboard- Enhance management and tracking of Odyssey data request by creating Confluence page to track weekly updates, active requests, and completed objectives- Manage priorities and data request with Data & Analytic team to ensure team alignment- Facilitate completion of various ad-hoc data request/reports for Odyssey team- Stand up Odyssey analytics zone for cloud data analyticsBusiness Domains: - Customer Failsafe/OTP Authentication- Customer Journey Continuation/Integration
  • Jpmorgan Chase & Co.
    Business Intelligence Developer
    Jpmorgan Chase & Co. Sep 2022 - Mar 2023
    Newark, Delaware, United States
    - Delivered intelligent automated report commentary solution for Prudential Regulation Authority (PRA110) European based financial report using Alteryx & Python- Presented financial report to senior management within JPMChase TCIO-CTMO to provide insight and support business decision-making- Reduced commentary processing time from 3-4 hours to 1 hour to improve efficiency via automation - Performed daily reconciliation testing of data adjustment platform using Alteryx - Assisted implementation of additional adjustments to ensure data quality
  • Glenmede Investment Management
    Quantitative Research Analyst
    Glenmede Investment Management Sep 2021 - Mar 2022
    Philadelphia, Pennsylvania, United States
    - Built code using MATLAB to evaluate the out of sample performance of existing leading indicators that govern tactical sector weightings across all quant products- Evaluated an alternative ARIMA autoregressive model to ultimately improve out of sample performance- Created automated weekly factor performance reports for use by the quant team in their weekly staff meeting, effectively communicating data findings- Completed and assisted in day-to-day side projects and ad hoc requests, collaborating with other teams within the company such as fundamental equity and strategy
  • Independence Blue Cross
    Government Markets - Stars Co-Op
    Independence Blue Cross Sep 2020 - Mar 2021
    Philadelphia, Pennsylvania, United States
    - Assisted Lead Analyst in the review and audit of data for the annual Centers for Medicare & Medicaid Services (CMS) reporting submission- Conducted qualitative data analysis for food delivery program reviewing program feedback to learn more about the member experience- Designed power point to present findings of food delivery program analysis to senior leadership
  • Drexel University'S Lebow College Of Business
    Star Scholar (Research Position)
    Drexel University'S Lebow College Of Business Jul 2020 - Sep 2020
    Philadelphia, Pennsylvania
    - Analyzed U.S. Census Data to find insights on internet access and financial decisions- Developed data collection program using SAS to support testing and analysis
  • Drexel University
    Student Ambassador
    Drexel University Jan 2020 - Mar 2020
    Philadelphia, Pennsylvania
    - Help organize events and provide tours of Drexel University to prospective students and families- Constantly communicate with parents and prospective students to introduce them to Drexel
  • Cherry Hill Bridge Tutoring Club
    Peer Tutor
    Cherry Hill Bridge Tutoring Club Oct 2016 - Apr 2019
    Cherry Hill, New Jersey
    - Aided middle school students ages 11-13 on topics such as Math and Science- Mentored students to prepare for their transition to high school

Steven Zhao Education Details

Frequently Asked Questions about Steven Zhao

What company does Steven Zhao work for?

Steven Zhao works for Td

What is Steven Zhao's role at the current company?

Steven Zhao's current role is Senior Business Program Analyst.

What is Steven Zhao's email address?

Steven Zhao's email address is st****@****xel.edu

What schools did Steven Zhao attend?

Steven Zhao attended Drexel University's Lebow College Of Business, Cherry Hill High School East.

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