Steven Trustrum Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

UX content creator and designer with a focus on accessibility and design integration. Contracted to update and revise the client's app chatbot content.

Toronto

I provide freelance online marketing, website auditing, accessibility, and Search Engine Optimization (SEO) consulting and services/products to small business owners. I present a focus on the needs of small press and self-publishing companies, as well as commercial writers and artists.I bring over a decade of market research experience. Customers also.

Toronto, Canada Area

I took my experiences as a freelance writer and turned them into a small press publishing company I run in my spare time. Aside from all logistics and administration, I am the principle author, perform digital colouring and graphic design, book layouts, and marketing.

Toronto, Canada Area

I work on various freelance writing and editing projects in the gaming industry, and pursue projects unrelated to Misfit Studios. This includes providing B2B and B2C marketing writing and socialization for a variety of clients. Some of the many companies I have written for are listed on my personal website.

Toronto, Ontario, Canada

I was hired as a short-term contract to help my team catch up on a content backlog. I primarily updated and revised proposal-related content according to legal and style requirements. I also created new product/service descriptions. Due to may a11y credentials, I was asked to creat some accessibility guidelines for the team.

Toronto

The contract involved rewriting and updating various CIBC client workflows while working with devs and designers under an agile model. This included working on teams addressing onboarding, general UX, SMEs, and shopping cart workflows under very tight deadlines.

Toronto, ON.

I operated under contract as a content writer and accessibility specialist. This entailed writing accessible content, as well as assisting with content-related accessibility standards and solutions using both waterfall and agile models. I prepared a11y documentation, standards, and created training materials and sessions to help team members better.

55 Bloor St. W.

Content accessibility compliance and transition for BMO website assets. This entailed identifying and correcting existing content accessibility failures and shortfalls and developing future content processes to ensure ongoing accessibility compliance. This process included creating the organization's WCAG-compliant content style guide; creating training.

10 King Street, Toronto ON

I manage CSAE's digital resources, including its website and online content. I am responsible for overseeing the organization's website redesign, creating and implementing mini-websites, on-site content, and maintaining and operating relationships with digital resource providers and stakeholders.

Toronto, Canada Area

Designing, driving, and creating content across all internal silos (i.e., marketing, publication, education, events), as well as for the core organization, for output across various channels (i.e., print, website, blog, social, video.) Includes SEO and best practices implementations, and expanding brand awareness while moderating brand risk.Devising.

Toronto, ON Canada

I write B2B highly technical B2B marketing content. This involves working with subject matter experts or independently to reduce complex, technical concepts, services, and products to a format that is easily understood and speaks appropriately to the target market segment. Doing so often includes helping the client develop their branding for new products.

• Overseeing, preparing, and editing SEO content and processes as part of the marketing team.
• Writing, editing & proofing monthly print periodicals for four publishing regions (Canada, UK, Australia, NZ) across five different websites (two domestic, three for foreign markets.)
• Managing web content workflow, including overseeing and assigning work to content freelancer writers.
• Tasked with finding and addressing instances of online complaints and customer concerns, as… Show more
• Tasked with finding and addressing instances of online complaints and customer concerns, as well as tracking and monitoring other aspects of online presence and representation.
• Editing business plans.

Toronto

• I was initially hired to manage the company's second field research shift, but was switched to on-site IT when a vital client need for such a position was determined.
• Managed a team of 40+ employees
• Developed call centre policy and operational improvements.
• Aided clients with website development and testing processes, including eye tracking testing.
• Assisted in Enterprise Software Application development for the call centre.
• Prepared and supported… Show more I was initially hired to manage the company's second field research shift, but was switched to on-site IT when a vital client need for such a position was determined.