Steven Vandervelde Email & Phone Number

• Provide leadership in the company’s vision and lead the company’s Senior Living external partnership relationships, including those with customers and vendors alike.• Assist with company strategic planning and bring feedback for ways to expand external relationships and assist in business development.• Play an integral role in the company’s overall strategic direction and growth. • Represent the company at state and national trade shows or other events providing public speaking and thought leadership for the industry.• Anticipate and react to major changes to ensure maintain company stature in the competitive landscape. • Maintains relationships with clients by providing support, information, and guidance, researching, and recommending new solutions.• Handle client inquiries regarding operational requests/ service updates/questions while maintaining a positive relationship with existing clientele.• Assist in completing discoveries and strategic planning where senior living provider IT needs are assessed and recommendations for improvement and future vision are made.

Tinely Park, Il

Responsible for designing individual custom account strategies as well as consulting with customers to help them develop long term technology strategies, focusing on operational efficiency and overall business strategies.• Act as the primary resource for the Client Care Team on subject matter of senior living.• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new solutions.• Handle client inquiries regarding operational requests/ service updates/questions while maintaining a positive relationship with existing clientele.• Complete on-site discoveries where the client’s needs are assessed and recommendations for improvement are made.• Assist with business development/working with 3rd party vendors/partners.• Strategic Planning & IT Discoveries• Identifying solutions for customers and working with Client Care to develop proposals & quotes• Providing thought leadership for senior living customers and industry partners (ex: LeadingAge)• Writing case studies / white papers / eBooks / etc… on Senior Living technology subject matters

• Full scale implementation consulting and coordination of many healthcare organizations that successfully went live on a new EHR from another EHR or from paper documentation.• EHR optimization and enhanced functionality projects and support with healthcare organizations• EHR oversight and support for organizations with single facilities all the way up to close to 100 facilities.• Serves as a re-trainer with customers struggling in their EHR with the ability to highlight areas for increased efficiency and accuracy.• Experience with multiple organizations in finding creative ways to utilize their EHR to fit specific needs and workflows.

Two separate positions in which I handled patient documentation, doctor's orders, admissions, scheduling of patient appointments, acted as in a leadership/management role after hours in the facility, updating MARs and TARs after doctor visits, managed CMS compliance measures, ordered labs, and data entry among many other responsibilities.

wrote, edited, and managed the news section of the Purdue Cal student newspaper, The Chronicle. Also in charge of recruiting and hiring new staff, overseeing all other sections of the newspaper, etc.

Bachelor'S Of English, Professional Writing Option, English, Communications

Activities and Societies: Managing Editor of the school's newspaper

Education record