Senior-level Operations Leader with experience in customer service, debt collection, project management, risk management and financial analysis. Maximizes organizational resources within time-sensitive, customer satisfaction-driven business environments. Adaptive within corporate, field office and call center environments, with expertise in:• Leading, motivating and developing teams - consistently earning excellent customer service and employee satisfaction ratings.• Six Sigma - skilled at analyzing processes, developing educated solutions, and executing plans that are fully Sarbanes Oxley (SOX) compliant and within budget parameters.• Operational transitions - absorbing new territories/functions into existing operations and starting-up all new domestic and international business functions.• Proven manager of large organizations across multiple geographies.Specialties: Leading and Developing teams, Operational Transitions, Start-ups Domestic and International
Listed skills include Management, Six Sigma, Start Ups, Leadership, and 19 others.