Steven W. Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Vic, Au

As the founder of My Health Match, I lead an innovative digital health tech startup focused on securely matching patient data with practitioners' practice management software. Our technology is highly encrypted, interoperable with the Australian health ecosystem, and compliant with Australian Privacy Laws.Key Responsibilities:- Developed and launched the My Health Match platform, ensuring secure and efficient data integration.- Managed all aspects of the startup, including business development, sales, and customer onboarding.- Ensured compliance with Australian Privacy Laws and health industry standards.Key Achievements:- Successfully established a secure, interoperable digital health platform.- Built strong relationships with healthcare providers and industry stakeholders.- Achieved significant user growth and customer satisfaction through innovative solutions and excellent -service.Skills:- Customer Data Management- Sales and Direct Sales Management- Onboarding and Customer Satisfaction- Data Collection and Entry- Business Process Improvement- Customer Relationship Management (CRM)- Product Launch and Lead Generation- Team Building and Training- Contract Negotiation and Deal Closure

Collingwood, Victoria, Au

As the Head of Operations at The Mind Room, I oversee the practice's overall operations, focusing on strategic, clinical, and professional governance and operations, including risk management. My role aims to streamline and enhance clinical and operational processes to improve clients' and practitioners' experiences and outcomes.Key Responsibilities:- Designed and implemented frameworks to improve clinical and operational processes.- Enhanced overall client and practitioner experiences.- Collaborated closely with the Leadership Team and Executive Team.- Developed robust reporting mechanisms to assess performance.- Managed the overall budget and resource allocation.- Supported and managed operational roles to ensure accountability.- Ensured that KPIs align with strategic plans and goals.Key Achievements:- Streamlined operations, leading to improved client and practitioner satisfaction.- Developed and implemented efficient reporting and performance assessment tools.- Successfully managed and allocated resources within budgetary constraints.Skills:- Operations Management- Strategic Planning- Clinical Governance- Risk Management- Team Leadership- Budget Management- Performance ImprovementCompany Overview:The Mind Room is a mental health, well-being, and performance psychology practice based in Collingwood, Victoria. It offers therapy and coaching to individuals and couples and services to organizations, including Employee Assistance Programs (EAP), training, coaching, and consulting. Founded in 2012 by Dr Jo Mitchell and Michael Inglis. The Mind Room aims to achieve one million client engagement hours by 2035.

Dubai, London,, Ae

As an Expert at Swissmen, I provide specialized insights and knowledge to clients across various industries and sectors. My role involves leveraging my extensive expertise to help clients unlock valuable knowledge advantages, facilitating informed decision-making and strategic planning.Key Responsibilities:- Provide expert insights on various topics relevant to client needs.- Support clients in understanding complex industry trends and developments.- Engage in knowledge-sharing sessions to help clients achieve their business objectives.Skills:- Expert Consultation- Industry Analysis- Strategic Advisory- Knowledge Management- Client Engagement

London, United Kingdom, Gb

As an Expert at AlphaSights, I provide specialized insights and knowledge to clients across various industries and sectors. My role involves leveraging my extensive expertise to help clients unlock valuable knowledge advantages, facilitating informed decision-making and strategic planning.Key Responsibilities:- Provide expert insights on various topics relevant to client needs.- Support clients in understanding complex industry trends and developments.- Engage in knowledge-sharing sessions to help clients achieve their business objectives.Skills:- Expert Consultation- Industry Analysis- Strategic Advisory- Knowledge Management- Client Engagement

Berlin, De

As an Expert at Atheneum, I collaborate with a dedicated team to provide clients with unparalleled insights across various industries and geographies. My role involves delivering expert knowledge to help clients achieve their business objectives, ensuring rapid and seamless support aligned with their ambitions.Key Responsibilities:- Provide specialized insights and knowledge to clients across diverse industries.- Support clients in strategic decision-making and business development.- Facilitate understanding of complex industry trends and changes.Skills:- Coaching- Allied Health- Business Strategy- Business Development- Change Management

Vancouver, Bc, Ca

As a GLG Network Member, I leverage more than a decade of experience as a practice owner and health tech executive in the allied health sector to help clients navigate the complexities of the Australian Health Technology landscape. I provide valuable insights and expertise, enabling clients to address their toughest business challenges confidently.Key Responsibilities:- Deliver specialized insights and advice on the Australian Health Technology sector.- Support clients in strategic decision-making and problem-solving.- Facilitate access to first-hand expertise and industry knowledge.Skills:- Allied Health- Strategic Advisory- Health Technology

New York, Ny, Us

As an Advisor at Guidepoint, I provide expert guidance on projects related to my extensive professional experiences in Allied Health, Health, and Health Technology, with a specific focus on interoperability. My role involves sharing insights and expertise to help clients navigate complex challenges in these sectors.Key Responsibilities:- Provide advisory services on Allied Health and Health Technology projects.- Offer specialized knowledge on interoperability within the health sector.- Support clients in strategic planning and decision-making processes.Skills:- Allied Health- Health Technology- Interoperability- Strategic Advisory

London, Greater London, Gb

As a Specialist at Third Bridge, I leverage 13 years of experience as a practice owner and health tech executive in the allied health sector. My role involves providing expert insights to help clients navigate the complexities of the Australian Health Technology sector, facilitating informed decision-making.Key Responsibilities:- Provide specialized knowledge on the Australian Health Technology sector.- Support clients in solving complex business challenges.- Facilitate access to first-hand expertise and industry insights.Skills:- Allied Health- Health Technology- Strategic Advisory- Business Problem Solving

As the Founder and CEO of My Health Dashboard, I oversee developing and managing a platform that visualizes critical health clinic data. This includes practitioner performance, client demographics, and administrative and financial results, providing actionable insights for healthcare providers.Key Responsibilities:- Conceptualized and launched My Health Dashboard, ensuring it meets the needs of allied health clinics.- Managed overall business operations, including strategic planning, product development, and market positioning.- Fostered relationships with key stakeholders to enhance platform adoption and growth.Key Achievements:- Successfully launched a comprehensive dashboard solution used by numerous health clinics.- Improved clinic operational efficiency through detailed data visualizations.- Achieved high customer satisfaction and retention rates.Skills:- Customer Data Management- Sales and Direct Sales Management- Onboarding and Customer Satisfaction- Data Collection and Entry- Business Process Improvement- Customer Relationship Management (CRM)- Product Launch and Lead Generation- Team Building and Training- Contract Negotiation and Deal Closure

Sunbury, Victoria, Au

As the fractional Chief Operations Officer at Healthy Ledgers, I lead our cloud-based bookkeeping service's strategic direction and operational management tailored for the allied health sector. Leveraging extensive experience in digital health and senior management within allied health, I ensure that our services meet privacy and e-health compliance standards.Key Responsibilities:- Directed strategic planning and operational oversight for Healthy Ledgers.- Implemented efficient, privacy-compliant bookkeeping solutions for allied health practitioners.- Provided leadership and expertise to improve service delivery and client satisfaction.Key Achievements:- Enhanced operational efficiency and service quality.- Established Healthy Ledgers as a trusted provider in the allied health sector.- Achieved significant growth in client base and service adoption.Skills:- Strategic Planning- Operations Management- Digital Health Compliance- Client Relationship Management- Service Delivery Optimization- Leadership and Team Building

Melbourne, Vic, Au

As the Co-Founder and CEO of Wise Psychology, I led the establishment and growth of an online psychology practice offering telehealth services. Our services included psychological counselling, assessment, and clinical supervision, making mental health support more accessible.Key Responsibilities:- Launched and managed the operations of Wise Psychology.- Developed telehealth services to provide psychological support.- Collaborated with co-founders Dr. Richard Wise and Dr. Daniel Shea to ensure high-quality service delivery.Key Achievements:- Successfully led legal action to recover a substantial debt. - Successfully provided mental health services via telehealth to a broad client base.- Built a strong team of clinical psychologists and support staff.- Achieved significant client satisfaction and retention rates.Skills:- Telehealth Services- Psychological Counseling- Clinical Supervision- Startup Management- Strategic Planning

East Melbourne, Vic, Au

As the Head of Allied Health Provider Networks at VCPS, I managed the integration and credentialing of practitioners into our workforce, ensuring compliance with government-approved standards. I oversaw the delivery of consistent clinical services across various projects, maintaining security, confidentiality, and robust reporting.Key Responsibilities:- Directed the commercial integration of practitioners into credentialed workforces.- Ensured compliance with government-approved standards for security and confidentiality.- Managed integrated reporting and consistent clinical service delivery.- Led recruitment of psychiatrists, psychologists, social workers, and administrative and executive team members. Key Achievements:- Successfully managed multiple government and private sector projects.- Enhanced the efficiency and compliance of service delivery processes.- Built a strong network of more than four hundred active allied health providers.Skills:- Allied Health Management- Compliance and Security- Credentialing and Workforce Integration- Strategic Planning- Project Management

Tirana, Tirana, Al

As a Product Owner for Dataplayer, I led the development of an innovative data visualization platform designed for allied healthcare professionals. Dataplayer seamlessly integrates with practice management software, transforming raw data into comprehensive reports and graphs. This SaaS solution provides real-time insights through a web browser, supporting data-driven decision-making.Key Responsibilities:- Product Development: Oversaw feature development and launches to meet healthcare professionals' needs.- Customer Integration: Managed seamless integration with various practice management software.- User Experience: Improved platform usability based on professional feedback.- Data Security: Ensured compliance with stringent data protection regulations.- Reporting and Visualization: Developed tools to track KPIs and support business decisions.Skills:- Data Visualization- SaaS Product Management- Customer Onboarding- Data Security Compliance- User Experience Design- Healthcare IT Solutions- Company Overview:Dataplayer, founded by Tegaria Ltd in Tirana, Albania, provides data-driven insights to healthcare professionals globally, enhancing the operational efficiency of healthcare practices.

Melbourne, Victoria, Au

As the Chief Product Owner at coreplus, I focused on delivering a "practice happy" user experience for Australia's leading online health practice management SaaS. I managed the integration of innovative features such as XERO Add-On Integration and a pay-as-you-go Secure Messaging Delivery Service. My efforts significantly improved the platform's functionality and user satisfaction.Key Responsibilities:- Oversaw product development and feature integration.- Enhanced user experience through strategic planning and customer feedback.- Managed technical support and customer onboarding.- Primary contact for ADHA Technical Working group on interoperability.Key Achievements:- Successfully integrated advanced features and tools.- Improved platform efficiency and user satisfaction.- Led efforts in medical billing and e-health conformance.Skills:- Product Management- SaaS- Healthcare Technology- Strategic Planning- Team Leadership- Business Process Improvement- Customer Relationship Management (CRM)

Melbourne, Victoria, Au

As the National Account Manager at coreplus, I managed key accounts nationwide, ensuring seamless management of patient records, appointments, Medicare billing/claiming, and finances through our intuitive online system. I facilitated integrations with XERO, HealthLink, Argus Secure Messaging, Health Engine, and TYRO.Key Responsibilities:- Managed key accounts and facilitated advanced feature integrations.- Ensured seamless management of patient records and billing.- Worked with diverse clients, enhancing the growth and success of health professionals and their practices.Key Achievements:- Built a robust network of third-party online add-ons and advisors.- Played a pivotal role in integrating advanced features.- Enhanced client engagement and satisfaction.Skills:- New Account Management- Business Development- Customer Relationship Management (CRM)- Healthcare Technology- Product Launch- Sales Operations- Strategic Planning- Team Leadership- Technical Support

Brighton, Ma, Us

As a member of the Harvard Business Review Advisory Council, I contributed to an exclusive research community of business professionals. My role involved providing feedback to HBR editors and researchers, previewing new content, and contributing ideas from the broader management and leadership landscape.Key Responsibilities:- Offered feedback and insights to HBR editors and researchers.- Previewed and contributed to new content.- Participated in research activities, including surveys and discussions.Key Achievements:- Influenced the high-quality content published by HBR.- Contributed to shaping the magazine's future direction.- Engaged with a diverse pool of global business leaders.Skills:- Strategic Advisory- Content Review- Research Participation- Business Leadership

Essendon, Victoria, Au

As the Chief Executive Officer at Life Resolutions, I led a premier private network of professional psychology practices. Under my management, the organization grew to over 900 practitioners across Victoria, New South Wales, Queensland, and Western Australia. I spearheaded strategic initiatives that expanded our network, enhanced operational efficiency, and drove significant growth, focusing on improving client outcomes and maintaining high standards in a highly competitive market.Key Responsibilities:- Led strategic initiatives to expand the network.- Enhanced operational efficiency and client outcomes.- Managed a network of over 900 practitioners.Skills:- Strategic Planning- Leadership- Operational Efficiency- Business Development- Network Expansion- Team Building- Client Relationship Management- Healthcare Management- Organizational Growth- Financial Oversight- Change Management- Performance Improvement- Stakeholder Engagement- Crisis Management

Essendon, Victoria, Au

As chief Operating Officer, I managed Life Resolutions' day-to-day operations, ensuring seamless coordination between various departments. I implemented operational strategies that supported the network's growth across multiple states, focusing on optimizing service delivery and maintaining high standards of practice.Key Responsibilities:- Managed daily operations and departmental coordination.- Implemented operational strategies for growth.- Optimized service delivery standards.Skills:- Team Leadership- Business Process Improvement- Communication- Project Management

Essendon, Victoria, Au

As General Manager, I oversaw operations and business development in Sydney, playing a pivotal role in expanding our regional presence. I managed local practices, ensured the highest quality of psychological services, and drove client engagement initiatives.Key Responsibilities:- Oversaw operations and business development in Sydney.- Managed local practices and ensured service quality.- Led strategic planning and client engagement initiatives.Skills:- Strategic Planning- Team Leadership- Client Engagement- Business Development

Essendon, Victoria, Au

As Business Associate Manager, I supported the expansion and management of Life Resolutions' network of psychology practices. I worked closely with practice managers to streamline operations, enhance client service delivery, and drive business growth.Key Responsibilities:- Supported network expansion and management.- Streamlined operations and enhanced client service delivery.- Implemented effective business strategies.Skills:- Business Strategy- Operations Management- Client Service Improvement- Relationship Building

Moonee Ponds, Vic, Au

As the Co-Founder and CEO of Virtual Briefcase, I led the development of a purpose-built software system for psychologists. This spin-off from the Life Resolutions business model was designed to revolutionize practice management by integrating insights from psychologists working in private practice.Key Responsibilities:- Developed and launched the Virtual Briefcase software system.- I implemented a pay-as-you-go marketing system to attract new clients.- Introduced a sophisticated electronic diary for on-the-go practice management.- Provided powerful business reports to drive growth and informed decisions.- Created an online social network to connect psychologists and foster collaboration.Key Achievements:- Successfully revolutionized practice management for psychologists.- Enhanced client engagement and business success for users.Skills:- Product Development- Practice Management Software- Marketing Strategy- Business Reporting- Online Community BuildingThe Virtual Briefcase empowers psychologists to operate, market, and manage their entire private practice easily, enhancing client engagement and business success.

I served as a Board Member for The Australian Video Rental Retailers Association (AVRRA), a non-profit membership organization representing video stores across Australia, including major chains such as Blockbuster, Civic Video, Leading Edge Video, Network Video, and Video Ezy.Key Responsibilities:- Contributed to strategic initiatives to enhance industry standards.- Advocated for member stores and fostered industry growth.- Worked to protect and advance the interests of video rental retailers.Skills:- Strategic Planning- Industry Advocacy- Stakeholder Engagement- Standards Development

As General Manager of RedRoomDVD, I transformed the company into Australia’s leading automated DVD vending rental retail chain. During my tenure, I expanded the network from several locations to a franchise network with physical stores across New South Wales and Queensland, and over 200 kiosk locations nationally.Key Responsibilities:- Led the expansion of the franchise network.- Implemented new software to optimize vending operations.- Developed new revenue streams through advertising on vending machines.- Created a national buying strategy for movie sourcing.- Increased retail sales of used rental stock.Key Achievements:- Established a strong presence in NSW and QLD.- Launched over 200 kiosk locations nationwide.- Enhanced customer experience and operational efficiency.- Boosted overall revenue growth through strategic initiatives.Skills:- Management Consulting- Team Management- Operational Efficiency- Leadership- Marketing StrategyI significantly contributed to RedRoomDVD’s growth and market leadership in the automated DVD rental industry through strategic initiatives and operational enhancements.

Alternate DirectorNational Brokers Group | May 2006 - Mar 2008 | Newcastle, NSW (Hybrid)Role Summary:As an Alternate Director at National Brokers Group, I was crucial in steering the organization through a transformative period. National Brokers Group was a prominent mortgage and commercial broker network based in Newcastle, NSW. During my tenure, I contributed to several key initiatives that bolstered our market position and expanded our service offerings.Key Responsibilities:- Assisted in formulating and implementing strategic plans.- Supported the introduction and optimisation of advanced technology systems.- Developed comprehensive broker support programs.- Facilitated professional development and training programs for brokers.- Contributed to the strategic preparation and successful acquisition by Vow Financial Holdings.Key Achievements:- Enhanced operational efficiency and market presence.- Improved business efficiency through technological integration.- Provided brokers with tools and insights to achieve business goals.- Ensured brokers had access to the latest industry knowledge and skills.- Played a key role in the company's growth trajectory through acquisition preparation.Skills:- Strategic Planning- Technological Integration- Broker Support Programs- Professional Development- Acquisition StrategyMy role as Alternate Director allowed me to work closely with the executive team, providing strategic insights and operational support that were instrumental in the network's expansion and success.

Pennant Hills, New South Wales, Au

As the Group Chief Executive Officer of Acuity Funding, I led a diverse conglomerate comprising Acuity Funding, Acuity Home Loans, Acuity Developments, Acuity Agriculture, and a 20% shareholding in National Brokers Group (NBG). During my tenure, I steered the organization through significant growth and diversification, cementing our position as a leader in the finance and property sectors.Key Responsibilities:- Oversaw strategic expansion and diversification efforts.- Directed major financing projects across various sectors.- Managed relationships with key stakeholders.- Implemented innovative financing solutions and growth strategies.- Led a talented team of professionals.Key Achievements:- Oversaw numerous legal proceedings successfully to recover assets and financial losses. - Expanded Acuity Funding’s portfolio and market reach.- Ensured robust financial solutions for clients.- Enhanced market influence through strategic stakeholder management.- Propelled Acuity Funding to the forefront of the industry.- Fostered a culture of excellence and continuous improvement.Skills:- Strategic Planning- Financial Leadership- Stakeholder Management- Innovation and Growth Strategies- Team Leadership

As the NSW State Manager at Civic Video, I played a key role in managing and expanding one of Australia and New Zealand's most beloved home entertainment brands. Civic Video was a leading video rental chain offering VHS, DVD, Blu-ray, and console game rentals through a vast network of franchise and corporate-owned stores.Key Responsibilities:- Oversaw operations and growth of stores across NSW.- Implemented operational strategies to improve performance and customer satisfaction.- Supported franchise operations under the Master Franchise Agreement in New Zealand.- Contributed to award-winning marketing campaigns.- Managed and developed a team of over 2,000 staff.Key Achievements:- Expanded Civic Video’s footprint in Australia and New Zealand.- Developed national benchmarking reporting to identify growth opportunities.- Improved store performance and maintain competitiveness.- Fostered a family-oriented culture encouraging professional growth and excellence.Skills:- Operational Management- Market Expansion- Franchise Development- Staff Leadership- Marketing StrategyDuring my tenure, Civic Video continued to evolve and respond to market conditions, maintaining its position as a leading entertainment brand despite the emerging challenges posed by online streaming services.

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