Steven R Williams Email & Phone Number

Knoxville, Tn, Us

Clinton, Tn

Knoxville, Tennessee Area

Knoxville, Tennessee Area

• Gather requirements and facilitate user acceptance testing for SAP releases.• Act as liason between IT and users to ensure customer requirements are met.• Communicate information about system changes to users and assure that they are properly trained in use of new features.• Test enhancements and fixes to ERP (SAP and PeopleSoft), WCS, and related systems.• Analyze manufacturing plant and DC processes and implement action items to improve effectiveness.• Develop reports to support daily operations of manufacturing plants and 3PL partners.• Contributed to 3PL SME team that designed processes for Kenco Chattanooga which were also adapted for use at the New Jersey facility. Developed FTP processing used to communicate orders and interunit transfers.• Implemented processes and trained users as part of on-site implementation team at Kenco Chattanooga.• Contributed to elimination of finished goods physical inventory requirement by improving cycle count inventory accuracy to GMCR requirements, as part of team.

Knoxville, Tennessee Area

Analyzed, designed, developed, and integrated business systems to support national top ten ranked broad-line foodservice distributor with approximately half-billion annual revenue.• Led projects to migrate a subsidiary from Microsoft Dynamics to new ERP system• Trained purchasing (twenty users) & customer service (four user-trainers) on new ERP system• Developed new warehouse receiving system• Developed first ever e-purchasing interface with Amphire (a SaaS supply chain technology provider)• Enhanced purchasing and resource planning systems to enable centralized purchasing• Automated demand forecast and resource planning processing, saving approximately 1.5 person-hours each day• Contributed to cross-functional process improvement team that reduced inventory spoilage by more than $100k compared to the same quarter in previous year• Served on an intercompany team to develop a purchasing tracking database for Independent Marketing Alliance – a foodservice buying group

Knoxville, Tennessee Area

Analyzed, coded, and tested systems using COBOL, Datatrieve, and DCL in DEC VAX/VMS environment. Maintained SIS programs, security, and database definitions.• Developed an interface between existing Student Information System (SIS) and a new PC based Enrollment Management Action System (EMAS)• Communicated with SIS and EMAS users and other applications programming staff to create plans for developing and testing systems

Knoxville, Tennessee Area

Analyzed, coded, and tested systems using Wang and Micro Focus COBOL in an IBM AIX (Unix) environment. • Enhanced interface programs using embedded SQL to insert/update Oracle database records based on related changes in ISAM files• Created programs to purge obsolete data

Bowling Green, Ky

Analyzed, coded, and tested systems using COBOL in a Wang/VS environment. Maintained and enhanced existing systems as needed. • Developed new Order Management System to control store inventories of most popular/profitable items, resulting in increased sales ($1M more inventory moved than expected during the month of September following implementation) • Automated central sales processing so that the computer operator could run it at night, resulting in decreased overtime and peak-time system load• Developed COGS projection system to aid in pricing of merchandise• Helped develop physical inventory automation and new integrated price change system

Greater Nashville Area, Tn

Analyzed, coded, and tested systems using Advanced Revelation 4GL database development environment.• Installed, maintained, and supported PC/LAN hardware and software for more than 100 workstations• Performed LAN administration and system management functions • Trained users in all MNAA departments • Developed automated payroll direct deposit (ACH) and purchasing bid list systems• Converted systems from MicroData mini-computer to Novell Netware based PC Local Area Network, including: Payroll System, Project Cost System, and Fuel Usage Tracking System

Greater Nashville Area, Tn

Analyzed, coded and tested new information management systems using COBOL, Datatrieve, and DCL in a DEC VAX/VMS environment. • Updated existing systems to increase productivity and conform to new standards• Developed a new Automated Bank Draft System, a Policy Issue System, new insurance rating subroutines, a File Tracking System, and a Refund Control system

Ba, Individualized Program: Information Systems Science

Activities and Societies: Served as President and Secretary of ACM student chapter.

Coursework Toward Bachelor Of Arts (Ba), Computer Science

Activities and Societies: Lambda Chi Alpha Fraternity (Secretary and Fraternity Educator)

Education record

Graduate level Supply Chain Fundamentals course administered by MIT via edX. Main topic covered: * Demand Forecasting, Planning.

Education record

• “Building Better Working Relationships: New Techniques for Results-Oriented Communication" - American Management Association, Arlington.