Steven Willis, Ms Hrd Email & Phone Number

Cerner Government Systems

Reston, Virginia, United States

Designed and/or developed e-learning and Instructor-Led training modules, video demos, and assessments using Storyline 360 or Microsoft Word for different FAA training groups and QA'ed lessons and instructional games created in Storyline 360 and in Microsoft Word and Adobe Acrobat DC.➤ 44 Web-Based Training Lessons and 17 Instructor-Led Lessons for Terminal Air Traffic Controllers.➤ 3 Web-Based FAA Briefings (Regulatory)➤ 2 Web-Based Training equipment training projects➤ Provided instructions for recording voice-overs for non-professionals

Reston, Virginia, United States

Provided instructional design consulting services and support for sunsetting Cerner Electronic Health Record software as well as help desk support for Epic go-live.➤ 600 knowledge articles reviewed and approved within time limits by taking the training on Service Now and learning ways to evaluate the articles as a knowledge librarian. ➤ Influenced the program manager and systems engineer to create useful goals, align to course/lesson objectives, and match content to assessments for the internal training of 5,000 learners. ➤ Persuaded management and engineering to use Adobe Captivate instead of PowerPoint.➤ 300 Service Now tickets created after an assignment on the Epic Go Live help desk by training on Finesse tracking software usage, learning Service Now ticket entry, and traveling to Livonia, Michigan to support the Go Live event.

Remote From Zionsville In, To Livonia, Mi

Designed eLearning, instructor-led training materials, and electronic performance support for EHR software. Trained and mentored non-professional trainers to develop and deliver effective training materials. Approved the training event training materials and assessed event feedback for future improvements. Uploaded training materials into the learning management system (LMS). ➤ 83% reduction in instructor-led training updates achieved by convincing the team to create role-based instructor and participant guides instead of a massive single instructor and participant guide for all roles.➤Created training development tools inclusive of eLearning, ILT, and task analysis templates, goal and needs analyses, and process documentation while mapping business processes and quality standards.➤ 30% reduction in course length, associated courses with workflows, changed from feature list to role/scenario based to increase course credibility by developing a task analysis spreadsheet template that identified performance, conditions, frequency, and measurements, to aid SMEs in determining the concepts to teach.

Indianapolis, Indiana

Three-month contract. Performed a needs analysis and designed/developed an electronic performance support system for clinical trial modeling to assist eight sales consultants in selling the product features through the production and use of eight recorded demos.➤ Interviewed and recorded subject matter experts resulting in interactive simulation movies with narration. ➤ Placed approved movies onto a shared site on the intranet for playback at a standard resolution. ➤ Influenced cooperation with internal and external SMEs and IT partners.

Farmington Hills, Michigan, United States

Served as an eLearning instructional designer/developer for electronic medical records train-the-trainer training at the Trinity Health Network in Livonia, Michigan. ➤ 24 eLearnings produced in eight months, moving the client from three months behind to one week ahead of schedule by influencing selected SMEs to create a PowerPoint storyboard template that resembled the branded eLearning template, and make the material available to all SMEs.

Remote From Zionsville, Indiana

Consulted virtually as a business analyst/instructional designer for Pfizer in New London, Connecticut.➤ Conducted three needs analyses and identified three specific management solutions as the most effective ways to address performance problems

Clinton, Indiana And Indianapolis, Indiana

Held medical education events in overseas locations. Contracted physician speakers for honorarium by vetting and performing due diligence to identify qualified experts. Consulted on performance, managed projects, and oversaw training. Hired and trained staff and contract instructional designers. ➤ Automated 90% of the business process leading to 50% less staff needed to produce an event by using SharePoint and InfoPath while staying compliant with US and International laws.➤ Produced instructional design, development, and delivery of training materials for IT applications, Six-Sigma, finance and accounting, shipping and receiving, quality assurance, and compliance departments as the only instructional designer on the team of 18 able to design/develop materials for multiple disciplines.➤ Started-up the manufacturing training department for two new FDA-approved drugs, created and secured approval of training strategy, hired and trained two employees and 16 contract instructional designers, and established/ documented training materials standards, business processes, and procedures.

Master Of Science, Human Resource Development / Instructional Design

Activities and Societies: Academy of Interactive Video Instructional MultimediaMaster of Science in Human Resource Development.

Certificate, Supervisory / Management

Management/Supervision certificate

Associate Of Science, Communications Electronics

Completed 2 year program in 16 months.

Bachelor Of Science, Applied Computer Technology / Technical Management

Completed 4 year program in 2 years.