A ‘hands‘ on Programme Manager role to plan, design and lead tasks and projects within the context of the overall NHS Digital Portfolio Management governance framework. Proactively managing the successful delivery and helping to deliver major components of national health and social care reforms.Responsible for managing a portfolio of projects including those with strategic implications for the organisation or with a national focus. Developing excellent leadership and problem solving skills, negotiation and facilitation skills and supporting one or more Senior Responsible Owners in achieving successful delivery of their new service capability.

Working in the Information Management and Business Applications global product team I was responsible for the delivery of all the projects related to Information Management, Business Intelligence, Systems Integration and Business. I managed a team of four project managers to deliver these projects ensuring they were delivered on time, to cost and expected quality. My annual project budget of £1.5m was predominantly opex costs developing systems using MS SharePoint, ASP.NET, Visual Studio, SQL, Oracle, MS Access and Team Foundation Server. Both agile and waterfall methodologies were used to manage these projects.As the Project Delivery lead in the portfolio I was responsible for;• Governance – meeting regularly with the project managers to review their projects, focusing on; progress, milestones, costs, risks, issues, change control, lessons learnt and documentation• Prioritisation – Reviewing regularly the portfolio with senior management to agree project priorities in conjunction with resource plans and business cases• Resource Management – Working with the product team leads and senior management to ensure all resource availability, capacity and capability was fully understood• Project initiation and setup – Working with all project requestors and SME’s to develop a business case, approach, scope, cost to secure financial approval from the sponsor• Delivery improvements – leading in the development of processes to manage projects, prioritisation, resource management and programme delivery• Reporting • Project advisor, mentor and coach to the project managers - Bi-weekly 1:2:1 with project managers to discuss any challenges (projects, performance, personal or career progression) - Chair bi-weekly team meeting to build and develop the team • Portfolio budget control – Working with the finance team on portfolio change budgets for future demand

Developing and leading a new function to assess all new project work, focusing on building an effective team, processes and working practices to ensure all project work undertaken by the IT team was assessed and approved. The assessment ensured a consistent approach when considering; project governance, project prioritisation, project benefits, project scope, project approach, stakeholders and indicative costs. Working with a variety of stakeholders as a single point of entry into IT for requesting new project work. Other key areas of experience in this role were;• Stakeholder Management - working closely with customers and IT senior managers• Quality Assurance role• Good communication with the Programme Managers and other IS team leads• Senior Management reporting• Good all round knowledge of Information Technology• Commercial awareness

Delivering a project controls and planning system (Enterprise Advantage) into the IT project teams, I had responsibilities for configuring, training and implementing the Enterprise Advantage product. Following implementation I managed the ongoing support and senior management reporting of risks, issues, budgets, pipeline and delivery deadline issues.

Working for the Resource Management Lead I was responsible for process improvement and reporting for a number of IS teams brought under the banner of Business Solutions, developing processes, developing toolsets, training and improving the team’s ability to manage project demand and resource more effectively. Working closely with the finance team to develop an effective billing mechanism for projects. There was a significant emphasis on global reporting for; project costs (including forecast), agreed resourcing, resource requests, productivity reporting and billing. Management reporting included project costs (time bookings, capital costs, software costs and technical services), customer billing, committed resources, new resource requests, project forecasts and project schedules. The work involved significant stakeholder management implementing new ways of working and toolsets to manage the projects and support work more effectively.

Managing a team of support and development staff, I had a responsibility for the services and project work to support the Design and Engineering Solutions businesses (DES) for Atkins. As the product manager for a number of services I was involved in; client service reviews, financial project and service reviews with project managers, lifecycle management and service change/release management, development of client relationships to develop product roadmaps supporting the business goals and vision.During this period I had a number of additional short term roles which demonstrate my diverse ability to manage process improvements, people, stakeholder and workflow;• Database development – As a senior MS Access developer I managed a number of key business development projects, working with business contacts to develop in-house bespoke Access applications• Develop a set of key set of standards and processes for the Business Applications team• Manage a small development team packaging applications for the XP platform, enabling the portfolio of applications to be deployed in a controlled and managed way on a locked down platform

As IT Manager for the Leeds office (70 staff) I managed a small team responsible for; network servers, server administration, software development, backup, telephony, desktop, software control, IT purchasing and general IT support for the office.

Developing project management, client management and stakeholder management skills on construction projects.