Steven P. Email & Phone Number

I recently graduated with a bachelor’s degree in political science from New Jersey City University and have almost a decade of experience diagnosing, configuring, and repairing computers. Recognized for demonstrating a natural aptitude for adhering to strict deadlines while providing a pleasant customer experience, as well as for thriving in a fast-paced environment, I have a verifiable history of contributing directly to organizational growth. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. My professional focal points include: issues management, in-person, and telephone technical support, operational efficiency, computer repair, customer service, research and writing, mentoring, and team collaboration. Delivering superior administration on the latter areas of expertise requires the utilization of effective communication, critical thinking, and problem-solving skills, as well as business acumen and project management expertise.Most recently, I was a Pharmacy Technician at Wegmans. In this role, I acted as the lead IT and computer repair expert to the pharmacy and the entire store when hardware and software issues emerged. Additionally, I liaised with stakeholders, cross-functional teams, and senior managers to ensure the pharmacy’s technical and operational support structures drove it forward with minimal resource expenditure.