Steven Yuan Email & Phone Number

San Francisco, CA, US

San Francisco, US

• Led the development and launch of major product features and incremental enhancements, driving significant business outcomes and increasing attach rates across multiple lines of business.
• Defined and collaborated on a streamlined Software Development Life Cycle (SDLC) process, enhancing predictability and ensuring clear communication of product rollouts and deployments to sales and customer success teams.
• Conducted comprehensive quantitative and qualitative user research with customers and implementation teams to ensure solutions effectively addressed user needs and solved critical problems.

San Francisco, California, US

• Define, articulate, and execute the strategic roadmap and product vision for tools, services, and platforms that enable our product engineering teams to efficiently deliver high quality software.
• Pioneered a cross-functional engineering initiative integrating 100+ services and uniting 30 product teams to establish an internal development testing environment to mitigate customer and prospect facing incidents.
• Collaborated across seven Foundations teams to establish a dynamic product prioritization framework, redefining our organization as a recognized value driver within the company and fostering a more collaborative.

San Francisco, California, US

• Combined technical expertise with user research and deep analysis of our internal front-end repositories to shape the roadmap and product vision for our design system team.
• Orchestrated the successful rollout of two major iterations of our design system, facilitating an 85% reduction in custom frontend components, a move that expedited feature deployment and cut change lead time for.

San Francisco, California, US

• Drove user-centric design and iterative product development for our main customer facing dashboard.
• Led the ideation, conceptualization, and prototyping process for optimal user experiences for 3 distinct user personas across market segments.
• Maintained close collaboration with cross-functional teams from UX Research, Product, and Engineering to align design objectives with business goals.

Jackson, WY, US

Advise on grant projects aligning with the mission of a decentralized wireless ecosystem. This involves evaluating grant applications, providing feedback to current and prospective grantees, and working with grant program coordinators to ensure successful project outcomes.

San Francisco, CA, US

Lead development on a design thinking framework geared towards instilling agile methodologies across the company. Execute strategic company-wide innovation initiatives by facilitating multidisciplinary workshops. Assemble and engage various cross functional groups to practice experiment driven approaches to problem solving.

San Francisco, CA, US

Collaborated with product owners, converting technical requirements and various user stories into a seamless user experience. Conducted UX explorations for new features, worked to define product concepts, and developed initial wireframes and prototypes. Additionally, utilized D3.js for data visualization and created illustrations to make complex product.

San Francisco, CA, US

Implement new features and functionality for our corporate site and primary customer application portal using Django. Helped bring together various project requirements from stakeholders from a design and engineering to complete projects in an Agile environment.

Oversee and implement various design and marketing projects ranging from packaging design, to email marketing campaigns, to web design, to SEO, to content creation. Assists in managing outsourced web services and brand development.

Consultant for website design and web presence for WorldTrans Services, Inc. and our clients.