Lead and coordinate all franchise-related activities, including onboarding, real estate selection ongoing support, and monitoring.• Lead franchise recruitment efforts, from marketing campaigns, lead generation, franchisee qualifications to closing deals, ensuring alignment with brand values and objectives.• Maintain strategies to achieve development goals within multiple regions by evaluating real estate locations using various site evaluation reports, and ensuring alignment with company criteria and demographics.• Provide guidance and support to franchise partners in site selection, LOI submissions, lease negotiation, buildout and construction.• Collaborate with legal counsel to draft, review, update and renew franchise agreements, disclosure documents, and other legal documents • Coordinate training programs and provide ongoing support to help franchisees succeed and grow their businesses.• Build and maintain relationships with franchise prospects, existing franchisees, and industry partners.• Conduct financial analysis, develop budgets, and track performance metrics for franchise development activities.• Collaborate and maintain continuous communication with senior leadership to ensure alignment with company goals and objectives.• Engage site visits to franchisee owned units to ensure adherence to company standards are met and provide necessary support as needed.• Established and oversee a distribution center in Houston, TX, dedicated to distributing company’s proprietary goods to support and service our network of franchisee partners.• Participate in trade shows, conferences, and discovery days to introduce the brand and cultivate relationships within the industry and potential franchisee partners.

The primary leader of daily operations and improvement initiatives, opening up new revenue streams through strategic branding and marketing plans. Performed comprehensive analysis of existing operations, finances, and budget to optimize revenues and processes. Developed relationships with health inspectors and city officials to ensure compliance.• Partnered with the CEO to provide expertise on HR recruiting initiatives, interviewing, marketing, networking, and background checks for employee acquisition. • Saved 20% in inventory expenses, reducing waste and sourcing alternative suppliers. • Supervised all catering operations, consulted clients, negotiated vendor contracts, assessed performance and quality, organized, led and motivated catering team.• Established front of house procedures and staff incentives that achieved a 26% turnover rate, significantly outperforming the industry average of up to 150%.• Facilitated a transformation of the business into a franchise model by engaging and collaborating with legal counsel to ensure full compliance with legal requirements.• Authored a 500+ page operations manual from inception to completion, integrating digital assets such as videos to enhance content delivery and comprehension.

As the Founder and Chief Operating Officer (COO) of Finest Distribution, the role entailed establishing and growing the business from the ground up. This involved overseeing comprehensive operations, including real estate, warehouse establishment, and implementing systems for warehouse layout and organization. The business saw significant growth within the first year.• Identified and secured two real estate properties for the establishment of the warehouses and implemented strategies to optimize warehouse layout and organization.• Led a team of 26 employees, providing training, guidance, and support to ensure high performance and adherence to company policies and procedures.• Overseen various departments such as manufacturing, supply chain, logistics, and quality control.• Recruited, hired, and trained a high-performing sales force team to drive revenue growth and meet sales targets.• Conducted regular performance evaluations for sales team members, identifying strengths and areas for improvement to guide training and development efforts.• Monitored key performance indicators (KPIs) to track warehouse performance and identify areas for improvement.• Managed sales budgets and expenses, ensuring cost-effective sales operations and maximizing return on investment.• Cultivated relationships with other distributors at industry events and expos, negotiating favorable pricing and terms to enhance competitiveness and profitability.• Oversaw and optimized logistics operations to ensure efficient order fulfillment for industry partners and customers emphasizing timely delivery and customer satisfaction.