Steve Obermeyer, Mba, Csm Email & Phone Number

Rancho Santa Margarita, Ca, Us

Worked with Executive team on strategic, corporate projects focused on expansion of SeneGence business operations into new global markets including New Zealand, Mexico, Hong Kong, and China. • Opened four new global locations in five years• Oversaw all Operations activities for Hong Kong, Mexico, and China offices• Provided support to Canada and Australia, as needed• Managed four external global partners in Indonesia, Switzerland, Great Britain, and Poland• Managed all corporate projects that impacted global markets• Managed other corporate, strategic projects at the direction of the President of SeneGence

Foothill Ranch, Ca

Managed strategic, corporate projects at the request of the President of SeneGence

Worked within Arbonne’s Sales and Marketing Organization and Project Management Office (PMO) to implement and manage product/program initiatives as well as system software enhancements. Partnered with technical team to drive enhancements for improving product/program performance while managing cross-functional project resources and budget. • Managed implementation of both new and existing products and programs into newly launched countries; Resulted in an additional $15 million in annual international revenues• Implemented system software enhancements, to support a customer organizational restructure; Resulted in an increase to customer revenues of 21%• Executed an online corporate Event Management System application, utilizing an external vendor team; Resulted in reduction to Arbonne’s annual event registration costs of 45%• Worked with external vendor to launch corporate charitable foundation in only six weeks, and under budget; Resulted in more than $1.2 million dollars in annual donations• Developed standardized reporting to gauge success of all initiatives based on pre-established goals and metrics; Resulted in formal tracking of project success and early identification of any required improvements• Researched and evaluated competitor products and programs, to ensure that Arbonne remained ahead of its competition, and provided enhancement recommendations to executive management; Resulted in clearer vision to executive management of Arbonne’s position in the marketplace

Worked within the Business Planning department to manage and drive corporate-wide, strategic projects aimed at increasing product revenue and improving internal operational efficiencies. Integrated web applications into the existing Oracle backend system. Coordinated development of business requirements, through process re-engineering and gap analysis, while working with IT to develop technical solutions. • Implemented a web-based eCommerce platform as a means of driving additional revenue from existing customer segments and attracting new national customers; Resulted in $5.5 million annual revenue increase• Managed initiative to improve the product fulfillment process across entire customer base especially national accounts; Resulted in 16% improvement in product fulfillment timeframe• Developed enhancements to the intranet site used to develop national account customer proposals; Resulted in 20% reduction to proposal creation timeframe• Led cross-functional team toward improvements in revenue recognition processes; Resulted in earlier revenue recognition and improved cash flow • Created standardized proposal, use case, business requirements, and ROI calculation templates; Resulted in formal, consistent approach to project management process

Managed medium to large scale corporate projects focused on improving current infrastructure and business applications. Led cross-functional project teams comprised of internal stakeholders as well as external vendors. Worked extensively with IT technical teams on all projects particularly customer-facing, web application projects. • Launched web-based customer product demo program which streamlined the product demo request and fulfillment process; Resulted in an annual cost savings of $60K and improved customer satisfaction scores • Implemented and managed a customer relationship management (CRM) solution, utilizing Salesforce.com, as a means of tracking sales opportunities; Resulted in expanded opportunity tracking, improved customer service, and enhanced sales metrics reporting• Led internal and external vendor teams in development and launch of web applications to support existing Marketing programs; Resulted in 24/7 accessibility of programs to existing customer base and better communication of programs• Led teams in negotiating contracts and requirements with external vendors; Resulted in reduction of vendor costs and significantly improved vendor tracking• Worked with executive management to develop program and product strategies and then led the corporate projects required to implement those strategies; Resulted in streamlined and focused program and product offering to customers

Education record

Masters of Business Administration (MBA) • Emphasis in Marketing and Finance

Education record

Bachelor of Arts • Graduated Cum Laude • Member of Phi Beta Kappa honor society