Steve Oneto Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada

Disneyland Resort - Anaheim, CA

Quality Assurance Manager for Disney Vacation Club. I am charged with the execution of real estate documents with members for purchases into the vacation club. This includes follow up calls to ensure the smooth and timely closing within legal parameters while focusing on member satisfaction. Also responsible reporting, member inquiries, and internal.

Provide senior leadership for all New Owner Administration operational, training and transactional compliance activities within the United States, Europe, Middle East, Caribbean and Latin America for all timeshare site sales operations. Develop and lead the administration of training programs for sales administration including contracting, loan.

Acted as intermediary, sourcing mortgage loans on behalf of individuals. Prepared marketing strategies to reach potential clients. Assessed borrower’s circumstances including credit history and verify affordability. Gather documents and submit all materials to lenders for final approval. Managed staffing, prepared reports, and headed special projects as.

Managed the closings of vacation ownership resorts in multiple states using various title companies. Administered the sale of note receivables to several financial institutions. Managed the centralized corportate Contract Processing for several locations. Liaised with sales brokers, produced budgets and reviewed actuals to explain variances. Administered.

Charged with the development and administration of Loan Services, including staffing, guidelines, and procedures. Duties included procesing sales contracts, and notes receivables/collections, review aof contracts, safeguard document integrity, and process sales for commissioning. Worked with escrow and title agents to ensure timely closings, deposits.

Secured an $8M hypothecated line of credit for the resort. Instrumental in the sale of the resort to a new developer. Negotiated and secured Servicing and Lockbox Agreements. Directed the Sales and Marketing, Hotel, Loan Services, Contract Administration, Funding, Deeding, Contract Processing, Verifications, Tour Vendors, Owner Referral Program, Food.

Managed all daily operations of this loan processing department. In charge of staff of 7 supervisors and 39 employees. Hired, trained, motivated and scheduled/contolled work. Duties included budgeting, forecasting, inventory control, customer service and the final step in resolving customer challenges. Acted as liaison between administrative function and.

Managed staff of 12, hired, trained and scheduled/controlled work. this involved front desk clerks, reservationists and PBX operators. Duties included guest relations, acted as property manager and responsible for audit and cash control. Coordinated guest requests and follwed up to ensure that situations were resolved to guest satisfaction.

Was the loan officer for a private banking unit dealing with high net worth clients ($3+ million). Duties included spreadsheet analysis, approval for client borrowing requirements, maintenance of investment portfolios of bank deposits, equities, real estate, precious metals and trusts. Controlled the monthly soft dollar changes to all units within the.