Steve Ou Email & Phone Number

Beverly Hills, California, United States

United States

Beverly Hills, California

-Providing assistance to the Operations Manager from day-to-day tasks such as checking shipment, after-sales client repairs, monthly cycle counts, and daily audits.-After-sales repair specialist entails auditing weekly client own goods for potential outgoing repairs and maintaining incoming client repairs -Assisting Saks Associates on product knowledge and product availability within the company. Being able to work with Out-of-home-base sellers outside the boutique and maintaining relationships with Saks associates and their clients.

Century City

-Liaise with the management team on a daily basis on any VM orhousekeeping activity. Complete daily walk of the store with managementteam to agree VM activity and prioritize.-IVM is responsible for management and maintenance of the New seasonguide and ‘Would Ted Do It That Way?’ and ensure it is easily available.-Liaise with the stock room daily to ensure that all stock is out as per VMand merchandising teams. Ensure that Ready Steady Go is completed oneach VM day and filed for reference when the AVM visits.-Have an awareness of the local market and work with the managementteam to ensure that best sellers are in prominent positions and that the merchandising of the floor reflects the season.

Century City

-Opening and Closing procedures. -Lead and motivate the sales team to provide the highest level of customer service in line with Ted expectations-Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.-Maintains and exceeds company sales KPIs, ADH, and UPT goals for each associates.-Follows merchandising principles and replenishment guidelines in store to ensure that the brand is represented at the highest level.-Building and maintaining Clients and Clientele book.

Century City

-Give a warm welcome to all customers at Ted Baker-Build and maintain repeat clientele-Utilize elevated levels of sales and service to maximize sales performance-Demonstrate an in-depth product knowledge-Maintains and exceeds company sales KPI.-Completes all tasks correctly and on time and follows company policies and procedures.-Observes safety and security procedures. Reports any misuse or theft of stock to a member of management.

Los Angeles,Ca

-Outreaching to celebrity publicist and celebrity stylist about our women's ready to wear collections, assisting stylist pull from TFOPR showroom. -Product placement for digital, print and celebrity outlets. -Event planning, Producing fashion shows for our clients and organizing the events.-Researched, outreached, and organized sponsorships, guest list, red carpet, and media for fashion, charity, and art events

Greater Los Angeles Area

-Sales Lead at La Brea Tar Pits Gift Shop-Assist the Assistant Store Director and leading the Team in optimal customer service-Responsible for higher level transactions to include cash and safe balancing-Performs all opening and closing operations.-Accountable for completing product, operations and merchandise presentation training.

Hollywood, Ca

Box Office Host, Photographer Host and Retail Host. Excellent Customer Service, and Up selling Tours such as Star line tours and Universal Tours along with Madame Tussaud's and Souvenir Guidebooks. Up sell photo packages and also stock retail inventory. Cash Handling Experience.

for 2013-2014 term, a lot of networking involved, mostly administrative workDoing service work, obtaining skills such as service, leadership and fellowship

Detailing Cars, Buffing Cars, Cleaning interior and exterior

Associate'S Degree, Fashion Merchandising

General Education Studies