Steven Paul personal email
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Steven Paul phone numbers
With over 15 years leadership and hands-on experience in CRM strategy and implementation, I founded Trigg Digital in 2019 to help businesses grow by improving the customer and employee experience. As the CEO, I lead a team of specialists who deliver innovative solutions for sales, finance, marketing, customer service, operations and analytics across various industries and markets.Previously, I was the Global Head of Product & Technology for Business CRM Platforms at eBay Classifieds Group, where I built and led a diverse team of 50+ people to execute a global transformational program that drove double-digit growth for the company. I have extensive knowledge and skills in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, MuleSoft and other CRM technologies and tools. I am passionate about collaboration, innovation, and customer satisfaction, and I aim to empower my clients and team with the best solutions possible.
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Founder And CeoTrigg DigitalLondon, Gb -
Founder & CeoTrigg Digital Jul 2019 - PresentCity Of London, England, GbBringing in-house expertise to the table, we optimise CRM processes to grow your business. We are Salesforce Platform specialists, we accelerate delivery of innovative sales, marketing, service and analytics solutions.The team behind Trigg are just like you, well, we’ve been in your shoes. Leading teams in-house across sales, customer service, marketing, analytics, product and technology.For over a decade, our methods, from ideation to the launch of new initiatives delivered double-digit growth. Our experienced team have managed end to end sales, marketing, customer service and analytics projects.Our passion comes from collaboration; acting as an extension of your team. Together, we accelerate the redesign of existing business processes and implementation of new processes that reduce cost, improve customer satisfaction or increase revenue. -
Global Head Of Product & Technology, Business Crm PlatformsEbay May 2016 - Jun 2019San Jose, Ca, UsBuilt and led a geographically based diverse team of ~50 people to shape and deliver a global transformational programme with a focus on sales (subscription, credit-based, media), finance & SOX compliance, customer service, marketing, analytics and customer facing portal solutions for over 1500+ business users across 12 countries that continues to drive double digital growth to this day!None of this would be possible without leveraging best in class technology in Salesforce Sales Cloud & CPQ, Salesforce Service Cloud, Salesforce Marketing Cloud & Pardot, Salesforce Social Studio, Salesforce Experience Cloud, Tableau, CRM Analytics, MuleSoft, AdServers, CTI tools, Document management, Billing Platforms, ERP/SAP, Survey platforms and much much more. -
Senior Manager, Business Crm PlatformsEbay 2014 - Apr 2016San Jose, Ca, Us -
Manager, Commercial Operations & MarketingEbay Feb 2010 - Apr 2014San Jose, Ca, Us* Business CRM systems; implementation, product management and development of Salesforce.com CRM and all integrated business systems across sales, service, marketing, analytics and force.com cloud implementations for Gumtree.com, Marktplaats Netherlands, Kijiji Canada, Gumtree Australia* Monetization (ie. Ads, Self-serve, PPC)* Commerical Operations; project management, end to end support across digital media and classified sales, finance, technology, customer support and office management* Sales analytics; activity, productivity, forecast, revenue, process reporting and analysis* B2B marketing; customer acquisition and retention, design, email marketing, trade shows/events, customer insight, media website and brand management.* Management and coaching of managers/employees -
Manager, Commercial OperationsEbay Jul 2008 - Jan 2010San Jose, Ca, UsGumtree.com, part of the eBay Classifieds Group * Implementation & ongoing development of Salesforce.com CRM* Sales operational structure and process* eMail Marketing - design/send/measure* Web design & development* Management and training* Business Analytics -
Account ManagerEbay Jul 2007 - Jul 2008San Jose, Ca, UsGumtree.com, part of the eBay Classifieds Group * Managing customer accounts * Customer relations & support* Developing & Implementing Business CRM systems -
Account ManagerTilling Timber Pty Ltd Aug 2004 - Jul 2007Kilsyth, Victoria, Au* Managing customer accounts * Customer relations * Processing Orders * Problem solving * Developing & Implementing systems * Staff training across all levels (interstate) * Stock control * Local/Interstate dispatch * IT Support
Steven Paul Skills
Steven Paul Education Details
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Swinburne University Of TechnologyEcommerce -
Birkbeck, University Of LondonThe Mini Mba
Frequently Asked Questions about Steven Paul
What company does Steven Paul work for?
Steven Paul works for Trigg Digital
What is Steven Paul's role at the current company?
Steven Paul's current role is Founder and CEO.
What is Steven Paul's email address?
Steven Paul's email address is tr****@****ail.com
What is Steven Paul's direct phone number?
Steven Paul's direct phone number is +4420860*****
What schools did Steven Paul attend?
Steven Paul attended Swinburne University Of Technology, Birkbeck, University Of London.
What skills is Steven Paul known for?
Steven Paul has skills like Salesforce.com, Crm, Email Marketing, Online Advertising, Management, Sales, Advertising, Cloud Computing, Account Management, Customer Relationship Management, B2b, Digital Marketing.
Who are Steven Paul's colleagues?
Steven Paul's colleagues are Chris Smith, Madhav Mohan Katarya, Asanele Qoqoza, Claudia Butler, Kristina Norvind, Jackson Trigg.
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