Steven Paul

Steven Paul Email and Phone Number

Founder and CEO @ Trigg Digital
London, GB
Steven Paul's Location
London, England, United Kingdom, United Kingdom
Steven Paul's Contact Details

Steven Paul personal email

Steven Paul phone numbers

About Steven Paul

With over 15 years leadership and hands-on experience in CRM strategy and implementation, I founded Trigg Digital in 2019 to help businesses grow by improving the customer and employee experience. As the CEO, I lead a team of specialists who deliver innovative solutions for sales, finance, marketing, customer service, operations and analytics across various industries and markets.Previously, I was the Global Head of Product & Technology for Business CRM Platforms at eBay Classifieds Group, where I built and led a diverse team of 50+ people to execute a global transformational program that drove double-digit growth for the company. I have extensive knowledge and skills in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, MuleSoft and other CRM technologies and tools. I am passionate about collaboration, innovation, and customer satisfaction, and I aim to empower my clients and team with the best solutions possible.

Steven Paul's Current Company Details
Trigg Digital

Trigg Digital

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Founder and CEO
London, GB
Website:
triggdigital.com
Employees:
20
Steven Paul Work Experience Details
  • Trigg Digital
    Founder And Ceo
    Trigg Digital
    London, Gb
  • Trigg Digital
    Founder & Ceo
    Trigg Digital Jul 2019 - Present
    City Of London, England, Gb
    Bringing in-house expertise to the table, we optimise CRM processes to grow your business. We are Salesforce Platform specialists, we accelerate delivery of innovative sales, marketing, service and analytics solutions.The team behind Trigg are just like you, well, we’ve been in your shoes. Leading teams in-house across sales, customer service, marketing, analytics, product and technology.For over a decade, our methods, from ideation to the launch of new initiatives delivered double-digit growth. Our experienced team have managed end to end sales, marketing, customer service and analytics projects.Our passion comes from collaboration; acting as an extension of your team. Together, we accelerate the redesign of existing business processes and implementation of new processes that reduce cost, improve customer satisfaction or increase revenue.
  • Ebay
    Global Head Of Product & Technology, Business Crm Platforms
    Ebay May 2016 - Jun 2019
    San Jose, Ca, Us
    Built and led a geographically based diverse team of ~50 people to shape and deliver a global transformational programme with a focus on sales (subscription, credit-based, media), finance & SOX compliance, customer service, marketing, analytics and customer facing portal solutions for over 1500+ business users across 12 countries that continues to drive double digital growth to this day!None of this would be possible without leveraging best in class technology in Salesforce Sales Cloud & CPQ, Salesforce Service Cloud, Salesforce Marketing Cloud & Pardot, Salesforce Social Studio, Salesforce Experience Cloud, Tableau, CRM Analytics, MuleSoft, AdServers, CTI tools, Document management, Billing Platforms, ERP/SAP, Survey platforms and much much more.
  • Ebay
    Senior Manager, Business Crm Platforms
    Ebay 2014 - Apr 2016
    San Jose, Ca, Us
  • Ebay
    Manager, Commercial Operations & Marketing
    Ebay Feb 2010 - Apr 2014
    San Jose, Ca, Us
    * Business CRM systems; implementation, product management and development of Salesforce.com CRM and all integrated business systems across sales, service, marketing, analytics and force.com cloud implementations for Gumtree.com, Marktplaats Netherlands, Kijiji Canada, Gumtree Australia* Monetization (ie. Ads, Self-serve, PPC)* Commerical Operations; project management, end to end support across digital media and classified sales, finance, technology, customer support and office management* Sales analytics; activity, productivity, forecast, revenue, process reporting and analysis* B2B marketing; customer acquisition and retention, design, email marketing, trade shows/events, customer insight, media website and brand management.* Management and coaching of managers/employees
  • Ebay
    Manager, Commercial Operations
    Ebay Jul 2008 - Jan 2010
    San Jose, Ca, Us
    Gumtree.com, part of the eBay Classifieds Group * Implementation & ongoing development of Salesforce.com CRM* Sales operational structure and process* eMail Marketing - design/send/measure* Web design & development* Management and training* Business Analytics
  • Ebay
    Account Manager
    Ebay Jul 2007 - Jul 2008
    San Jose, Ca, Us
    Gumtree.com, part of the eBay Classifieds Group * Managing customer accounts * Customer relations & support* Developing & Implementing Business CRM systems
  • Tilling Timber Pty Ltd
    Account Manager
    Tilling Timber Pty Ltd Aug 2004 - Jul 2007
    Kilsyth, Victoria, Au
    * Managing customer accounts * Customer relations * Processing Orders * Problem solving * Developing & Implementing systems * Staff training across all levels (interstate) * Stock control * Local/Interstate dispatch * IT Support

Steven Paul Skills

Salesforce.com Crm Email Marketing Online Advertising Management Sales Advertising Cloud Computing Account Management Customer Relationship Management B2b Digital Marketing E Commerce Online Marketing Product Management Web Analytics Vendor Management Training Customer Support Team Management Training And Development Force.com Leadership Solution Architecture Project Management B2b Marketing Digital Strategy Marketing Strategy Digital Media Program Management Quality Assurance Continuous Improvement Customer Experience User Experience Budget Management Sales Operations Change Management Consulting Customer Acquisition Software Development Life Cycle Salesforce Marketing Cloud Salesforce Sales Cloud Customer Service Lead Generation Business Systems Analysis Business Process Analysis Advertising Operations Sales Enablement Creative Problem Solving Agile And Waterfall Methodologies

Steven Paul Education Details

  • Swinburne University Of Technology
    Swinburne University Of Technology
    Ecommerce
  • Birkbeck, University Of London
    Birkbeck, University Of London
    The Mini Mba

Frequently Asked Questions about Steven Paul

What company does Steven Paul work for?

Steven Paul works for Trigg Digital

What is Steven Paul's role at the current company?

Steven Paul's current role is Founder and CEO.

What is Steven Paul's email address?

Steven Paul's email address is tr****@****ail.com

What is Steven Paul's direct phone number?

Steven Paul's direct phone number is +4420860*****

What schools did Steven Paul attend?

Steven Paul attended Swinburne University Of Technology, Birkbeck, University Of London.

What skills is Steven Paul known for?

Steven Paul has skills like Salesforce.com, Crm, Email Marketing, Online Advertising, Management, Sales, Advertising, Cloud Computing, Account Management, Customer Relationship Management, B2b, Digital Marketing.

Who are Steven Paul's colleagues?

Steven Paul's colleagues are Chris Smith, Madhav Mohan Katarya, Asanele Qoqoza, Claudia Butler, Kristina Norvind, Jackson Trigg.

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