Steven Plante Email & Phone Number

Manchester, Ct, Us

United States

Application Support Engineer and liaison to Lights-On Team

Remote

40+ years of IT experience, serving the last 7 in dedicated Application Support. Focus on Application Up-time and Performance.Utilizing performance monitoring and alerting tools such as AppDynamics, Splunk, Orion, Prometheus, Dynatrace,Performing application deployments in Virtual Machine and Cloud environments.

Technical lead over xPression, xCP and Documentum systems supporting the Preparation, Delivery and Archival of Policy, Billing, Claims and Correspondence documents for The Hartford.

Elkridge Md

Maryland DHR, MD CHESSIE, CARES and CSEA. Leading the technical development of the new document publishing and archival systems. Encompassing both the batch notice generation as well as the interactive Case Worker generated correspondence. Integrating the Legacy systems with Java based User Interfaces and EMC xPression document assembly engine.

On assignment as Team Lead of a Document Assembly group utilizing EMC's DLS and xPression products to generate Insurance Policy Contracts and Correspondence. Mentored inhouse staff and developed offshore DLS resources, through onsite representative/developer.

This assignment is at Trustmark, I have gained greater exposure to the DLS product in a very different dimension, spanning the DLS Server and Mainframe. Engaged in the design for the implementation of xPression in a new Administration system.

Utilizing Document Sciences xPression document assembly suite to dynamically generate policy documents such as proposals, contracts and certifications. Distributing them in real time via Web Services, via Email and Batch High Speed Print for mailing.

Responsible for the automated publishing operations of 6 insurance companies within Plymouth Rock. Complex document assembly and distribution requirements for the Personal and Commercial Auto and Homeowners insurance markets. Utilized Document Sciences DLS and xPression products for publishing and ImageRight for Document Archival and Workflow processing.

Documerge subject matter expert, brought in to assist in the implementation of Docucorp Documanage Archival system. Assist applications teams in enhancing their Documerge applications to feed the new archive and convert the existing legacy archive to this format.

Washing Twp. Nj

Contracted to assist in the implementation of Docucorp’s Documanage package.Designed and implemented migration from existing in-house archival system.Designed facility to generate ‘True and Certified’ document reprints and on-demand viewing.Implemented desktop workflow for design of document templates. Provided support to all application systems departments in their interfaces to this new system. Served as senior Documerge technical resource.2002 - 2003 Advanced Advertising IT ConsultantDeveloped Website and database applications for multiple clients.Created Direct Response Marketing mailersDeveloped Access database application to allow clients to process time-phased mailings to their client lists.2002 The Chubb Institute StudentGraduated with Honors.Diploma in Web Development and Business Programming.Recognized by the school to be a tutor to other students.Retooled my skills to better align with the current labor market demands.

Began as a Senior Analyst, took on the responsibilities of Team Leader and then Supervisor. Participated and oversaw support and maintainance of PMSC application. Implemented StreamWeaver on top of Documerge to facilitate automation of document insertion and mailing.

Participated in the design and implementation of an International Stock Option System.Developed the test plans, oversaw the execution of test cycles and analysis of results. Provided analytical, programming, and technical support to staff and management. Implemented the system in advance of schedule and to the complete satisfaction of SSB and their clients.

General Accident Insurance Outsourcing projectManaged team of 6 Programmer/Analysts and 1 Business Analyst.Consulted with users to identify requirements and clarify programming objectives.Developed and maintained project task plans.Defined and supervised work efforts.Completely eliminated the previously existing backlog of project work.Automated the mailing of policy declarations to policyholders.

Developed the 401k enrollment and administration system.Supervised off-shift support of General Ledger systemImplemented a system to aid in the production of the annual filings to the State Insurance Commissioners.

Diploma, Java Programming And Web Design

Bs, Computer Science

Bs, Computer Science

As, Data Processing

Activities and Societies: Alpha Beta Gamma