Steve Mitchell Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, Us

Responsible for software and operations delivery teams focused on:- Cloud- Infrastructure- Identity- Networking- Service DeskResponsible for building, fostering, and growing teams of Software Development Engineers, SREs and other technical roles all focused around agile development practices and building Infrastructure as a Service.Created new methodologies and focus on self-service infrastructure resulting in lower cost to operate, and faster engagement with app teams looking to roll out new technologies. Provided higher levels of security and visibility through more directed identity and security practices, helping reduce costly security events.Implemented more modern and agile technologies and methodologies for all operational and development teams, providing much higher visibility into the work and outcomes, as well as increasing the output and savings across all teams.Used my cloud native design experience to help redirect projects and teams that were using outdated or older technologies, resulting in significant savings in development and deployment time while beginning the modernization of the stacks and skills being used across multiple teams and projects.

Seattle, Washington, Us

Responsible for software delivery teams around a number of technology areas including:- Corporate Platforms including ServiceNow & Workday- AWS, GCP, and Azure cloud automation and management- API and Event Mesh- Identity and Access ManagementResponsible for building, fostering, and growing teams of Software Development Engineers, DevOps Experts, and Business Analysts all focused around agile development practices and building amazing business outcomes.

Seattle, Washington, Us

Responsible for engineering and test teams delivering products, analysis, and results to technical engineers across the company, ultimately helping close more business and win deals. My role is focused on leading the teams strategically, while still being involved in day-to-day technical oversight, getting my hands dirty, and shepherding growth and communication across the teams and outwards in the organization. While I have a Director title, I prefer being in the trenches and working side-by-side with engineers, while providing strategic oversight.My teams include:Unified Demo Framework - a Node.JS/React based application developed in house to provide rapid deployment of demonstration and proof-of-concept environments to engineers throughout the company. Agile developed, using open source technologies and tons of AWS services as a back end, this tool has revolutionized the way we demo our products, and cross connected engineers across the company to collaborate and share entire environments. This includes Full-Stack developers, DevOps engineers, and leveraging the most cutting edge tools, methodologies, and ideas to deliver a quickly-changing application with a small team of experts.Customer Performance Testing - specialized engineers focused on testing customer scenarios at high levels of performance. Leveraging IXIA, BreakingPoint, and other test technologies, this team is focused on helping our customers evaluate, test, and validate the performance of our products.

Seattle, Washington, Us

Responsible for three engineering teams delivering efficient tools, analysis, and results to technical engineers across the company, ultimately helping close more business and win deals. My role is focused on leading the teams strategically, while still being involved in day-to-day technical oversight, shepherding growth and communication across the teams and outwards in the organization. These teams include:Unified Demo Framework - a Node.JS/React based application developed in house to provide rapid deployment of demonstration and proof-of-concept environments to engineers throughout the company. Agile developed, using open source technologies and tons of AWS services as a back end, this tool has revolutionized the way we demo our products, and cross connected engineers across the company to collaborate and share entire environments.Customer Performance Testing - specialized engineers focused on testing customer scenarios at high levels of performance. Leveraging IXIA, BreakingPoint, and other test technologies, this team is focused on helping our customers evaluate, test, and validate the performance of our products. Competitive Analysis Team - a diverse team of analysts, testers, and writers who create timely and strategic competitive intelligence that is used across F5 in order to create and maintain a competitive advantage, win more deals and increase market share.

Seattle, Washington, Us

* Designed and constructed two new multi-million dollar International Technology Centers in London and New York. This included construction management, project management, real estate efforts, and technology build out of an entire functioning data center in each location. Each center was over 10,000 square feet in some of the most expensive real estate in the world, and consisted of a world class N+1 data center with all of the various network and server equipment, executive conference rooms, TelePresence suites, and customer experience amenities. Brought existing center in Seattle up to same standards.* Doubled influenced revenue across all centers year over year with creative ideas, customer experience improvements, and clearly defined vision supporting customer education and learning. Responsible for multi-million dollar budget across all centers.* Built out world wide team of 10 including technical engineers, testers, and support staff from an existing team of 2. Managed the day to day needs of the technical staff, served as a technical sounding board, and received some of the highest marks for management skills in our division.* Created and evangelized vision for International Technology Centers focused on customer education and being a trusted advisor.* Implemented briefing systems, automation, and processes to scale the group out to over 1000+ sales and partner resources using the ITC's. * Managed critical launch and corporate events at the ITC's visible to all F5 Executives, press/media and dignitaries, as well as some of the highest profile customer meetings in company history.* Oversaw technical design of demo framework system used by all field and engineering personnel. Used for demos and proof of concepts. Designed using Node.JS and Docker and optimized for F5 workflow.

Seattle, Washington, Us

* Designed and constructed two new multi-million dollar International Technology Centers in London and New York. This included construction management, project management, real estate efforts, and technology build out of an entire functioning data center in each location. Each center was over 10,000 square feet in some of the most expensive real estate in the world, and consisted of a world class N+1 data center with all of the various network and server equipment, executive conference rooms, TelePresence suites, and customer experience amenities. Brought existing center in Seattle up to same standards.* Doubled influenced revenue across all centers year over year with creative ideas, customer experience improvements, and clearly defined vision supporting customer education and learning. Responsible for multi-million dollar budget across all centers.* Built out world wide team of 10 including technical engineers, testers, and support staff from an existing team of 2. Managed the day to day needs of the technical staff, served as a technical sounding board, and received some of the highest marks for management skills in our division.* Created and evangelized vision for International Technology Centers focused on customer education and being a trusted advisor.* Implemented briefing systems, automation, and processes to scale the group out to over 1000+ sales and partner resources using the ITC's. * Managed critical launch and corporate events at the ITC's visible to all F5 Executives, press/media and dignitaries, as well as some of the highest profile customer meetings in company history.

Seattle, Washington, Us

* Managed and expanded two test teams focused on Performance and Automated testing for all F5 products to provide a higher level of repeatability and quality in the testing cycle. * Increased performance testing capacity and quality by designing new infrastructure and processes, utilizing industry standard tools, and implementing a multi-million dollar upgrade to test capacity.* Fostered the creation of a dedicated automated test team, including using an existing framework and adapting it for wider use, building out centralized processes and reporting, and acquiring resources and people.* Oversaw and managed product development testing lab including HVAC, power, space, security, and network.* Designed and implemented $4M in-place lab expansion project to increase testing capabilities within Product Development. Oversaw and provided technical guidance to other lab construction projects companywide.* Managed budget of $1M/year spanning three distinctly different areas.

Seattle, Washington, Us

* Managed team of expert engineers supporting all F5 products at the highest level of escalation. * Provided technical guidance on companywide product and services decisions.* Managed resources responsible for creating and maintaining primary customer knowledge base and document repository.* Delivered new hardware and software releases in the form of Beta programs for all products company-wide.* Handled customer and management technical escalations for F5’s largest customers.

Recreational Boating Association of Washington (RBAW) is a non-profit which looks after boater’s interests. We lobby Washington DC and Olympia to advocate for issues such as marine taxes, derelict vessel programs, personal safety and marine life. We have also created two marine parks in our 60 year history - Sucia Island and now Lakebay Marina- and donated them to be preserved recreational boating.

Seattle, Washington, Us

Marine electronics, internet connectivity, and electrical systems design and consulting.

* Responsible for the ongoing architecture of network solutions for Internet strategies and rapid implementation of these solutions* Completed the design, deployment, and maintenance of a bi-coastal infrastructure* Managed department of developers, systems administrators and network engineers spread out across three major locations.* Implemented security and redundancy protocols, developed system/network documentation* Trained personnel, managed system access, negotiated contracts and service level agreements (SLAs) with vendors, procured connectivity/facilities, conducted capacity planning and cost impact analysis for all aspects of the network, and provided 24/7 support of the network* Provided technical analysis and consultation to other operating units of the Company and assist in the selection, development and implementation of Internet solutions* Managed internal network needs for Division, including the implementation of a Linux and NT based local network system

* Managed worldwide Internet presence consisting of a diverse network of systems serving a registered user base exceeding 2 million users.* Developed world class, high availability solution for web site receiving in excess of 30 million hits per day.* Negotiated multi-million dollar contracts with ISP's and providers for bandwidth needs in excess of 200mb/s.* Managed personnel responsible for day-to-day operations of all services worldwide.* Responsible for $10 million dollar budget for hardware, personnel and operations.* Developed and implemented policies protecting on-line resources and enhancing the availability of service.* Environment included Linux, Windows NT 4.0, Sun Solaris and Oracle, Cisco, HP, and Dell.

Courbevoie, Ile De France, Fr

* Managed and upgraded 1000-node network of mixed topology.* Installed, administered, and customized Microsoft BackOffice solution for worldwide offices.* Developed 24-hour on site and phone technical support group for U.S. wide operations.* Designed and implemented complete network installations for customer sites and internal locations.* VPN implementation, troubleshooting and security review, including firewalls, and encryption methods.* Designed and implemented high-speed Internet connectivity solutions while addressing strict security guidelines and access requirements for department of Defense certification.

* Developed Microsoft Access based call-tracking applications to analyze and improve effectiveness.* Provided 2nd level technical support for 100+ applications and hardware for users in all U.S. and International locations using advanced knowledgebase applications.* Managed a high volume of daily calls using CTI and IVR technology with SQL server based call tracking applications.

* Developed and administered 250 user Novell NetWare LAN/WAN spanning a 70-acre facility.* Defined personal computer hardware and software standards.* Implemented purchasing policy to replace entire inventory of outdated PC's.* Designed Attendance Management System to manage 500 hourly employees' attendance records using client/server database technology.

Atlanta, Georgia, Us

* Administered IBM RS/6000 AIX 3.2.x based network.* Developed software solutions to automate general office tasks.* Repaired, upgraded and maintained PC hardware and software.* Designed network to facilitate application sharing and networked printing