Steve Probst Email and Phone Number
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Executive and management consultant with deep experience in higher education, bridging the perspectives of faculty, administrators, trustees, and other stakeholders. Work with colleges and universities to assess current and identify new academic programs, evaluate potential new geographic markets and campus locations, improve curricular efficiency, and address other strategic, enrollment, and financial challenges. Use distinctive skills in creating, interpreting, and helping decision-makers use data about student demand, employment outcomes, competition and trends at other institutions, and instructional economics to reach a shared understanding of their situation and agree on important decisions.Before joining Gray Associates, I consulted in the motor vehicle and transportation industries, and on supply chain management strategy in other industries. This work included engagements in Europe and Asia as well as North America, and it included related work as an interim executive at client companies and in management education.Specialties: Overall strategy development, communication, and implementation; higher-education program and campus portfolio management and curricular efficiency improvement; "Moneyball"-style operations improvement
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Senior Vice President For Customer Success And Data IntegrityGray Decision Intelligence Nov 2012 - PresentConcord, Ma, UsGray DI is a data analytics and software firm focused on higher education. We help colleges and universities develop data-informed academic program strategies that yield good outcomes for students, institutions, and their constituencies. At Gray, I manage client engagements that include:• Helping institutions choose new programs or focus their curriculum and other investments on programs most likely to attract students and help them get good jobs; in other words, identifying programs to start, stop, sustain, fix, or grow• Understanding and improving curricular efficiency, by documenting instructional costs and the underlying drivers in ways that faculty and administrators can understand, and in developing approaches for using that information in routine course scheduling, faculty hiring, and similar decisions• Identifying the best geographic markets for new campuses or on-line initiatives, considering market-specific student demand, competitive intensity, and job opportunities• Understanding the competitive environment, including competitor pricing, market presence, market positioning, accreditation, and curricula• Developing overall institution strategy, including defining the best student/customer segments to target, defining the value proposition, identifying the best forms of value capture, protecting the institution from intense competition, and establishing the most appropriate metrics for incentivizing and managing the organizationThis work makes extensive use of Gray DI’s proprietary databases and analytic tools for analyzing student demand, employer demand, competition, and instructional economics. These tools enable Gray to help institutions analyze programs and markets more comprehensively, faster, and at lower cost than institutions can do without these tools.
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PresidentBusiness Catalyst, Llc Jan 2003 - Nov 2012Business Catalyst worked with car companies and other motor vehicle industry participants to help them improve financial performance and customer retention. Typical engagements addressed vehicle and service marketing, business process and systems design and implementation, and service-parts operations.
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PresidentNickelsen Partners, Llc Jan 2008 - Oct 2012Nickelsen Partners was a partly-owned subsidiary of Business Catalyst, LLC in 2008-12 that worked primarily with car dealers to help them improve profitability and performance. As President of Nickelsen Partners, I also functioned as CFO and COO. In those roles, I oversaw the development of consulting materials, tools, and processes; staff recruiting and training; and financial management.
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Treasurer And Cfo (Volunteer Position)Congregation Beth El Jul 2007 - Jun 2011In addition to having overall revenue and financial control responsibility for the organization, I chaired a task force that identified, built consensus for, and implemented actions that reduced total expenses by 20% over two years.
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Director Of Service-Parts OperationsElectro-Motive Diesel Jul 2002 - Aug 2003Lagrange, Illinois, UsAfter performing an in-depth assessment of EMD's parts and service operations, I was retained by EMD to implement my recommendations as interim head of service-parts operations. My responsibilities included parts inventory management, warehousing, service-parts engineering, and the customer call center. As Director, I revitalized the organization and prepared my pre-selected successor to take over. My primary "change" initiative was a major process improvement and systems implementation that used cutting-edge practices to substantially improve both fill rates and inventory turns. -
PartnerCarlisle & Company Jan 1999 - Dec 2002Boston, Massachusetts, Us -
PartnerCfgw (Carlisle, Fagan, Gaskins & Wise) 1993 - 1998CFGW provided management consulting to motor vehicle and transportation companies. I led engagements in both practice areas. The two practice areas split at the end of 1998, with the motor vehicle practice becoming Carlisle & Company.
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Senior AssociateCharles River Associates, Inc. Nov 1991 - Apr 1993Boston, Ma, Us -
Senior AssociateMercer Management Consulting Jan 1981 - Nov 1991UsMercer Management Consulting was the successor firm to Temple, Barker & Sloane. -
Senior AssociateOliver Wyman Jan 1981 - Nov 1991New York, Ny, UsOliver Wyman is the successor firm to Mercer Management Consulting and Temple, Barker & Sloane. -
Senior AssociateTemple, Barker & Sloane, Inc. 1981 - 1991Hired into Transportation and Logistics practice, and later transferred into Automotive practice. Promoted 3 times, at then-standard cadence, and was eligible for next promotion when I left to join Charles River Associates.
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TrackmanAmtrak Jun 1977 - Aug 1977Washington, District Of Columbia, UsAlso (as a consultant) co-led Amtrak Business Education management training program 1996-98 - the highest-rated training program in Amtrak's history.
Steve Probst Skills
Steve Probst Education Details
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Northwestern University - Kellogg School Of ManagementOrg. Behavior -
Massachusetts Institute Of TechnologyCivil Engineering
Frequently Asked Questions about Steve Probst
What company does Steve Probst work for?
Steve Probst works for Gray Decision Intelligence
What is Steve Probst's role at the current company?
Steve Probst's current role is Advisor and data-informed thought leader in higher education.
What is Steve Probst's email address?
Steve Probst's email address is s.****@****ray.biz
What is Steve Probst's direct phone number?
Steve Probst's direct phone number is +161740*****
What schools did Steve Probst attend?
Steve Probst attended Northwestern University - Kellogg School Of Management, Massachusetts Institute Of Technology.
What skills is Steve Probst known for?
Steve Probst has skills like Process Improvement, Strategy, Management Consulting, Management, Business Strategy, Strategic Planning, Analysis, Competitive Analysis, Cross Functional Team Leadership, Automotive, Supply Chain Management, Business Development.
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