Steve Raasch Email & Phone Number

Madison, Wisconsin, United States

Madison, Wisconsin Area

Ensure Key Performance Indicators (KPIs) are being met by overseeing efficiency of operational processes, participating in strategic planning, and goal-setting• Lead process change activities to address defects and/or to increase productivity in staff • Manage, coach, and develop seven full-time Union employees by communicating performance expectations and providing on-going feedback regarding results• Manage relationships with key vendors to ensure that all services are met or exceed our standards for quality• Collaborate with other departments to ensure business operations are functioning properly• Manage department/business unit budget and expenses• Drive continuous improvement initiatives among staff to deliver internal and external value• Develop and manage a system for daily print and mail inventory• Serve as Operations Support representative in company projects

Brookfield And Madison

Produced desired results by leveraging resources, maintained expense control, managed merchandise effectively, and defined & communicated clear expectations• Oversaw all business and operational decisions between Madison and Brookfield locations while following the strategic mission of the company• Created weekly schedules for two full-time & ~40 part-time employees using When To Work software• Created an employee recruiting, onboarding, training, and discharging program which was utilized across locations• Maintained payroll and HR through ADP software by managing employee information, entering time cards, and distributing tips• Administered social media accounts and advertisement campaigns • Analyzed reports to find sales trends for public and private events• Managed inventory and purchasing by building and maintaining vendor relationships• Maintaining customer relations confirming details of events, discussing experience, and reviewing event surveys ensuring customer satisfaction

Deforest, Wi

Neesvigs Fulfillment is a third party shipping company for food companies such as Jenny Craig, Chesapeake Bay, and Tony Horton. Manager of multiple customer accounts ensuring product was being shipped.• Daily monitoring of customer accounts ensuring all orders are received and sent to customers• Creating processes to ensure top quality assurance• Maintaining product inventory confirming we have enough product to fulfill orders and discharging of expired product• Daily use of Canopy, RSS, Clipper Ship, UPS Worlship, and Microsoft Office• Designing of packaging lines and training employees on most efficient practices• Business to business customer service ensuring all customer expectations are met• Supervision of employee productivity on packaging line

Office Intern

Hired by Acry Fab as Intern until Vollrath purchased the company. Continued Internship with Vollrath transferring information and product management. Worked with in injection molding and acrylic fabrication. • Communicated with multiple teams gathering information on products to create bill of materials• Traveled to work trade shows setting up booths and working the sales floor presenting products• Customer research creating databases for marketing by mail• Assistant to sales management team setting up meetings, participating in sales calls, and creating PowerPoint presentations• Customer service assisting customers with product issues and created company’s troubleshooting product chart• Managing of parts and product orders ensuring orders are received and sent• Administrator of social media pages Facebook and Twitter

Whitewater, Wi

Product assembly and quality inspectorKaizan event participantAssembly trainer for new employees

Madison, Wi

Ensured facility sanitationCommunicated with clients to make sure they are comfortable and satisfiedAssisted with maintenance and grounds keeping

Madison, Wi

Building shipping ordersFork lift operator loading trucks and stocking inventoryCommunication with delivery services

Madison, Wi

Food preparations and servingResponsible for managing while owner was not presentRecorded inventory and bookkeepingClosed shop and counted out cash register

Bachelor Of Business Administration (Bba), Business Management

Business Management

Graphic Design

Activities and Societies: Varsity Hockey, Varsity Soccer, Girls Soccer Manager