Steve Ralph Email & Phone Number

Swansea, GB

• Leading the staff (30+ career staff and 60+ student staff / interns) of the students’ union to deliver high-quality membership and commercial services to students across 6 sites. Key responsibilities include strategic.
• Refurbished two venues and diversification of commercial income
• Created micro-engagement systems that also generate income (Give It A Go programme)
• Reached initial and re-forecasted reserves position
• Steered the organisation through the pandemic with a re-structured team across all 6 sites (previously only over 3 sites)
• Managed significant organisational risk successfully protecting the organisation and trustees

Cardiff, GB

• Student Voice works on academic representation, democracy, campaigns, policy, and student experience research. Responsibilities include:
• Line management and recruitment of the Student Voice team (12 members).
• Budget management and project management through the annual planning cycle.
• Leading the operational partnership with the university.
• NUS Quality Students' Union audit
• Democratic engagement (Elections, AGM, Student Senate, Accountability, and Referenda) and acting as Deputy Returning Officer

Cardiff, GB

• A new fixed-term role created by the CEO of CUSU with the support of trustee board to provide more diversity, support, and scrutiny to the Strategic Management Team.Responsibilities include:
• Contributing to weekly Strategic Management meetings and monthly Leadership meetings (expanded leadership team of sabbatical trustees and Strategic Managers)
• Reviewing weekly sales figures and cash position to support decision making
• Leading Strategic Planning days and organisation-wide Staff Development Days (development of new organisational strategy and team days)
• Responding to Heads of Department reports and approving recruitment activity and business proposals
• Risk management (through organisational risk register and actioning work to reduce risk)

Hull, East Yorkshire, GB

• Responsibilities include:
• Development of the Course Representative System; training, issue tracking, volunteer management and development.
• Managing the university relationship in terms of academic representation
• Secretarial duties for ‘zones’, union council, and academic council
• Event management of the Student-Led Teaching Awards from the campaign to the event, and finally the embedding of positive pedagogic practice
• Assistant Deputy Returning Officer for the union’s all-student elections

Master Of Business Administration - Mba, Business Administration And Management, General

Postgraduate Certificate, Professional Management In Higher Education

Bachelor Of Arts (B.A.), English Literature (British And Commonwealth)