Steve Carter Email and Phone Number
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Passionate technology leader with in-depth experience delivering a variety of solutions and systems over the past 20 years. I have performed in many roles ranging from a software developer to leading both R&D and Professional Services organizations as well as starting new organizations from the ground up. I have worked with startups to growth companies as well as large enterprises. This has afforded me the opportunity to gain a broad perspective in developing and bringing products and services to market, then customizing, integrating, and aligning the solutions with the customer’s business. I have been fortunate to work on many types of projects as well as large programs and I have worked and lived abroad as well as managed teams spanning organizations and the globe. Through my experience, I have learned that I am especially skilled at understanding the strategic objectives and working with teams to break them down to their technical subparts in order to coordinate the buildup of a successful business outcome.Areas of Experience: Leading technology organizations and deliveries, Agile & DevOps Delivery, Systems Integration, API Management, Middleware solutions, Enterprise Architecture. Billing Support Systems, Outbound Marketing, Customer Relationship Management, Sales Force Automation, Document & Content Management, Asset Management, Infrastructure Planning and Design, Virtualization, Hosting, Software as a Service, GIS, Workforce Management, Web Services, Micro Services, JEE, Microsoft .NET
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Ericsson SoftwareBroomfield, Co, Us -
Head Of Delivery ExperienceEricsson Software Mar 2023 - PresentKista, Stockholm, Se -
Head Of Devops Tools & MethodologyEricsson Nov 2017 - Mar 2023Kista, Stockholm, SeI have the pleasure of working with a great team of SAFE Agile and DevOps specialists enabling transformation around how we deliver products and solutions to our customers. One focus area is on defining an Agile methodology based on the SAFE framework that scales and aligns with the Ericsson governance model. In addition, we work across organizations to harvest reusable assets and integrate them with our DevOps platform to help the delivery teams with automation for improved speed and consistent solution delivery. We focus on minimizing the number of tools in the toolchain and architect the DevOps platform to support a multi-instance or multi-tenant deployment along with supporting hybrid cloud deployment topologies to provide maximum flexibility. The team leverages container technology along with a plug and play architecture with the vision to support a robust E2E platform starting from an ALM for requirements intake & planning to CI/CD with pipeline orchestration as well as release, packaging, and environment management. We also seek to automate the security and legal aspects of solution delivery. The end goal is a complete continuous delivery capability with a fully automated delivery process that enables large distributed teams to deliver complex solutions in an efficient manner. -
Devops Transformation Strategy Lead For Global Service DeliveryEricsson Sep 2017 - Nov 2017Kista, Stockholm, SeLeading an initiative for the Global Service Delivery organization to facilitate the development and execution of an Agile & DevOps transformation strategy. The goal is to maximize economies of scale along with investments that result in increasing the effectiveness of our business portfolio that consists of over 90+ products. I am able to leverage my experience with the delivering complex systems consisting of multiple products that are deployed as a single stack and integrated with the customer's operations to achieve a complete solution. My technical depth along with experience in applying DevOps and Agile to streamline the solution delivery enable me to bridge multiple organizations and roles across the delivery lifecycle to ensure we have a holistic strategy that is value driven and meets the needs of the workforce and the business. -
Head Of Service Enablement North AmericaEricsson Sep 2015 - Sep 2017Kista, Stockholm, SeI joined the RNAM Consulting & Systems Integration (CSI) group at Ericsson to lead the formation of a Service Enablement Practice in North America. The team is focused on delivering complex solutions that help customers grow and operate their business. The Service Enablement team specializes in delivering portal and API gateway solutions to multiple industries and verticals for medium to large enterprises. Our delivery model combines Agile & DevOps practices to ensure high quality and quick time to market solutions that scale. Some examples of solutions we deliver are Identity & Access Management, Cross Enterprise Federation, B2C & B2B Self-Care, Storefront portals, Connected vehicles, IoT, API gateways, and Automated Delivery Platforms. We can offer hosted and on-premise options along with services to help customers define and implement programs around Enterprise Architecture, API strategy, DevOps strategy, & Solution delivery. -
Senior Director Of TechnologyKpa Aug 2014 - Aug 2015Westminster, Colorado, UsResponsible for the development of client facing software products and internal IT operations. I am comfortable with client facing, business, and technical settings. I work with Executive Team, Product Managers and Technical Management to deliver high value solutions in a software as a service delivery model. -
Chief ArchitectKpa Nov 2013 - Aug 2014Westminster, Colorado, UsFunction as Chief Architect and Delivery Manager for multiple products targeted to the auto dealer vertical. Leading the Product Design Team in order to advise the IT & Business organizations on technical direction and product road maps. The product design team works across multiple business areas from Sales, Product Management, Marketing, Operations, Engineering, IT, and Business Process Engineering. The purpose is to create a comprehensive integrated suite of products that are delivered to the market using a SaaS model. The products focus on 3 core business domains within the auto dealer that comprise of Environment & Safety Compliance, Human Resources, and Internet Marketing. -
Delivery ManagerKpa Nov 2012 - Nov 2013Westminster, Colorado, UsDelivery Manager working with the Internet Marketing team to deliver high value marketing solutions. We provide hosting services along with marketing tools to assist customers with SEO, Lead Management, Site Analytics, and other Advertising and Marketing needs. -
Sr. Manager Software Development And DeliveryComverse Feb 2011 - Aug 2012Richardson, Texas, UsDelivery Manager on relocation to Paris, France. Working with a global team to deploy Self Service, B2B, Point of Sale, and Call Center applications in order to establish a new brand presence in multiple regions across Europe for a large European Carrier. -
E2E Team Lead Next GenerationComverse Mar 2010 - Mar 2011Richardson, Texas, UsPart of a team working to build out the Comverse Billing and Active Customer Management platform leveraging next generation technologies and business concepts. I am fortunate to work with domain and technology experts to help build a very intelligent, interactive, and configurable platform that will enable operators to better control costs and understand and respond to customers and market demands. Overall we are aiming to help our customers better adapt to market trends and pressures by providing end to end platform for billing and customer management. We are leveraging several concepts from social networking to interactive technologies along with a staff of professionals servicing the billing and customer management industry for the past two decades. I look forward for whats to come on a very interesting project and opportunity. -
Campaign Management Project LeadComverse Nov 2009 - Mar 2010Richardson, Texas, UsWork across the Comverse organization and with 3rd party vendors to deliver embedded OEM implementation of Campaign Management focused on Outbound Marketing. The product offering will enable customers to leverage the information within the Comverse BSS/OSS solution with an out of the box solution and campaigns. The solution will support datamart extensions and custom campaigns tailored for a customers needs. -
Crm/Sfa Project LeadComverse Apr 2009 - Mar 2010Richardson, Texas, UsEnd to End role working across the organization and with 3rd party vendors to expand the breadth of the ComverseOne billing platform with Customer Relationship Management (CRM) & Sales Force Automation(SFA) capabilities. The scope of the role spans all organization components within the product release cycle from Product Management, Development, Test, Engineering, Services & 3rd party vendors to Release Management. Working for a leading BSS / OSS vendor in a market driven environment has provided me with experience in delivering large product releases under tight time lines. -
E2E Design Team LeadComverse Oct 2008 - Jun 2009Richardson, Texas, UsI have joined Comverse in the position of Lead Development Designer. This role in the R&D division is focused on leading a team that is responsible for improving continuity, quality and transfer of business requirements from the Architecture team to the core R&D implementation team. My role participates in the entire product life cycle working with Product Managers, Business Analysts, Architects, & Developers to ensure the final product release aligns with the business vision and intent. The team facilitates quality and consistency across all functional domains as they relate to the external interfaces and user interfaces used by customers, other Comverse product groups and 3rd Party vendors. This team will also participate in the planning, design, and development of the next generation product architecture based on web technologies and strategies such as web 2.0/3.0 and Business Intelligence. -
Senior Consultant / Solution ArchitectMwh Global Apr 2003 - Oct 2008Broomfield, Co, UsThis position enabled me to work with clients in a consulting capacity to help plan and justify IT investments, perform analysis & design activities as well as lead and oversee the implementation of IT solutions. During my tenure, I also worked on internal R&D product initiatives that enabled MWH to more efficiently and effectively service their clients. Products introduced to the marketplace ranged from a pre-configured and packaged integration platforms to Business Intelligence and Capital Budgeting and Project Management Platforms. The software solutions were delivered to the marketplace sing the software as a service business model as well as on-premise implementations involving systems integrators and other 3rd party vendors. -
ConsultantBoldtech Systems Mar 2000 - Apr 2003UsBoldTech provided me with several opportunities to excel and learn in a fast paced consulting environment. I performed the role of a technical consultant on a project basis for clients. My responsibilities included technical leadership, designing, developing, and deploying solutions for clients using primarily J2EE web based technologies. The projects spanned from small teams of 6 to team sizes in excess of 20. In addition to technical growth opportunities I learned first hand how to deliver software solutions using Agile methods which led to many successful deliveries and shaped my perspective on how to deliver solutions that provide high business value. I worked primarily in the systems integration space for telecommunication and retail supply chain domains. During my time at BoldTech I worked with Sterling Commerce on the product launch and initial implementations of the Gentran Integration Suite (GIS) middleware platform. The GIS product was central to the successful implementation of Wal-Mart's supply chain automation strategy and remains a market leading software platform in the Enterprise Integration market space today. -
ConsultantCartsweb Inc. Jan 1998 - Mar 2000I worked as a contractor on a T&M project basis to provide software development services. I had the opportunity to provide a proof of concept which later became the basis for an off the shelf software product marketed to educational institutions. During this time I had also created stable revenue streams by procuring and providing warranty fulfillment services for PC purchased from several regional business chains such as Best Buy, OfficeMax, CompUSA, Dell, etc...
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Contractor/CarpenterSelf Employed 1990 - 1998Provided Construction based services primarily to the residential marketplace. Performed a variety of services from framing, finishing, painting, etc... on a project basis to clients. From 1990 to 1995 I grew the business to support 3 work crews enabling us to service multiple projects across Southeast Michigan and Northern Ohio. The business was sold in 1995.
Steve Carter Skills
Steve Carter Education Details
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University Of Colorado DenverComputer Science And Engineering -
The University Of ToledoPharmacy
Frequently Asked Questions about Steve Carter
What company does Steve Carter work for?
Steve Carter works for Ericsson Software
What is Steve Carter's role at the current company?
Steve Carter's current role is Head of Delivery Experience at Ericsson.
What is Steve Carter's email address?
Steve Carter's email address is an****@****web.com
What is Steve Carter's direct phone number?
Steve Carter's direct phone number is +172020*****
What schools did Steve Carter attend?
Steve Carter attended University Of Colorado Denver, The University Of Toledo.
What are some of Steve Carter's interests?
Steve Carter has interest in Social Services, Handball, Investing, Technology, Snowboarding, Mtn Biking, Poverty Alleviation, Animal Welfare.
What skills is Steve Carter known for?
Steve Carter has skills like Integration, Agile Methodologies, Enterprise Architecture, Software Development, Solution Architecture, Business Intelligence, Saas, Telecommunications, Software Project Management, Crm, Software Design, Sdlc.
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