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As the Director of Sales and Service, I managed 10 sales reps focused on new business and retention for Season Tickets and Group Sales. I supervised the relocation process of the season ticket base to Hinkle Fieldhouse. In this role I planned and implemented all sales and service events for current clients and prospective clients. Along with that, I recruited, onboarded, trained and developed sales reps and interns.

As the Ticket Sales Business Manager, I am in charge of planning and executing sales events for the Corporate, Group and Consumer Ticket Sales Groups. This includes events for prospects and current season ticket holders that are a part of our Pacers Business Alliance. I hire, oversee, manage and train a staff of 4 Indiana Fever Consumer Sales rep and 10 Ticket Sales Interns a year.

As a Group Events Specialist I focus on bringing groups of 10 or more out to Indiana Pacers and Fever games throughout the year. I work with over 180 current clients and cold call new groups in an attempt to generate more revenue and sell out Bankers Life Fieldhouse. Over the last 3 years, I have generated over $1 million in sales. I specialize in group outings for Boy Scouts, schools, youth basketball leagues, churches, military bases and organizations, and companies. I do that through assigned leads, referrals and research I do on my own. I finished 1st in group sales revenue generated for 2012-13, 2014-15 and 2015-16 season. I won an NBA Groupie award for Scout Night which generated over $50,000 in revenue for a single event. I have created different sales contests, events for clients/prospects and programs that help generate revenue for the company. I manage the sales for our ticket sales department for non NBA events that come into Bankers Life Fieldhouse including concerts, Cirque Du Soleil, and USA Gymnastics events.One of my roles is to manage our Kids Club program. Annually we have over 500 members and generate over $20,000 in ticket sales revenue.

I was a part of a team of 8 Inside Sales Executives that focused on generating revenue by selling season tickets, nightly suite rentals and groups of 10 people or more. Reached out to prospects via phone and email that were assigned to me along with prospects I researched on my own. I sold over $25,000 in group revenue in less than 5 months. I worked different sales events and grass root marketing events to find qualified buyers and prospects.

- Helped manage the Indiana Pacers Fan Van. I managed the scheduling of hundreds of events throughout the year. I also worked most of the scheduled events. - Helped manage the Indiana Pacers Kids Club. I organized and kept track of hundreds of members and their information. I also had to help work all of the Kids Club events throughout the season. - I was in charge of setting up game day concourse interactives and working those interactives prior to the game.

Program facilitator for the "Play Healthy, Play Hockey" program. Promoted program to people of all ages.