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Steve Romero Email & Phone Number
L2 Technical Support Engineer
at
Abnormal AI
1 work email found
@readyserve.com
3 phones found area 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
L2 Technical Support Engineer
Location
San Francisco Bay Area, United States
Company size
Who is Steve Romero? Overview
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Quick answer
Steve Romero is listed as L2 Technical Support Engineer at Abnormal AI, a with 1275 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at readyserve.com, phone signal with area code 408, and a matched LinkedIn profile for Steve Romero.
Steve Romero previously worked as Customer Support Engineer at Dten and Enterprise Technical Support Engineer at 8X8.
Company email context
Email format at Abnormal AI
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sromero@readyserve.com
76% confidence
AeroLeads found 1 current-domain work email signal for Steve Romero. Compare company email patterns before reaching out.
Profile bio
About Steve Romero
Steve Romero is a L2 Technical Support Engineer at Abnormal AI. He possess expertise in network security, linux, training, cloud computing, sales and 13 more skills.
Listed skills include Network Security, Linux, Training, Cloud Computing, and 14 others.
Current workplace
Steve Romero's current company
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Abnormal Ai
9 roles · 27 years
Steve Romero work experience
A career timeline built from the work history available for this profile.
Customer Support Engineer
Current• Resolve technical issues associated with DTEN and Zoom products via phone and e-mail.• Maintain trusted relationships with customers to meet all of their technical and account management expectations and needs.• Create, publish, and edit knowledge base and website articles.• Handle Tier 1-2 escalations associated with accounts, perform remote video conference system configuration, troubleshooting quality of service, as well as connectivity and performance issues.
Oct 2020 - Present
Enterprise Technical Support Engineer
• Resolve technical issues associated with 8x8’s hosted communications products via phone and e-mail.• Maintain trusted relationships with assigned customers to meet all of their technical and account management expectations and needs.• Meet or exceed customer satisfaction and productivity metrics.• Create, edit, publish and edit knowledge base documents.• Handle Tier 1 escalations associated with accounts, performing remote phone system configuration, troubleshooting quality of service, as well as connectivity and performance issues.• Escalation liaison between customers and technical support, product development, sales and field service to identify opportunities for support delivery improvements to enterprise customers
Jul 2019 - Oct 2020
Tier Ii Technical Support Engineer
- Diagnose and resolve technical problems via telephone calls, emails and live chat mediums,- Assist customer with POC, initial setup and configuration of hardware, cloud based, and software network security devices.- Advance Linux command line troubleshooting.- Support Barracuda Backup Servers, Spam & Virus Firewalls, and Barracuda Email Security Service- Manage a high-volume workload within a deadline-driven environment. Resolve an average of 55 cases a week.- Troubleshooting of SMTP, HTTP/HTTPS, SSL, DNS, TCP/IP, DHCP, LDAP Directories including Open LDAP and Active Directory, Proxy Servers, and Firewalls.- Create, document, and escalate troubleshooting solutions, and bugs.- Support Windows and Windows Server Operating System, UNIX, and Linux.
Sep 2012 - Jun 2019
Operations Manager
Ditti, Inc.
Operations Manager • Established new accounts and developed new training territories. • Responsible for Information Technology implementation, review and verification • Support training deployments from 2-100+ users
Dec 2010 - Sep 2012
Midwest Regional Manager
Aesthetic Solutions
Dec 2009 - Aug 2010
General Manager
Readyserve
Sep 2003 - Sep 2009
Assistant Operations Manager
Marketline, Inc.
2002 - 2003
~1 yr
Customer Service
Iscribe
2000 - 2001
~1 yr
FAQ
Frequently asked questions about Steve Romero
Quick answers generated from the profile data available on this page.
What company does Steve Romero work for?
Steve Romero works for Abnormal AI.
What is Steve Romero's role at Abnormal AI?
Steve Romero is listed as L2 Technical Support Engineer at Abnormal AI.
What is Steve Romero's email address?
AeroLeads has found 1 work email signal at @readyserve.com for Steve Romero at Abnormal AI.
What is Steve Romero's phone number?
AeroLeads has found 3 phone signal(s) with area code 408 for Steve Romero at Abnormal AI.
Where is Steve Romero based?
Steve Romero is based in San Francisco Bay Area, United States while working with Abnormal AI.
What companies has Steve Romero worked for?
Steve Romero has worked for Abnormal Ai, Dten, 8X8, Barracuda (Nyse: Cuda), and Ditti, Inc..
How can I contact Steve Romero?
You can use AeroLeads to view verified contact signals for Steve Romero at Abnormal AI, including work email, phone, and LinkedIn data when available.
What skills is Steve Romero known for?
Steve Romero is listed with skills including Network Security, Linux, Training, Cloud Computing, Sales, Servers, Customer Service, and Technical Support.
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