Steve Rosenberg

Steve Rosenberg Email and Phone Number

Global IT Delivery Director @ Randstad Technologies US
Kenosha, WI, US
Steve Rosenberg's Location
Kenosha, Wisconsin, United States, United States
Steve Rosenberg's Contact Details

Steve Rosenberg personal email

n/a
About Steve Rosenberg

Steve Rosenberg is a Global IT Delivery Director at Randstad Technologies US. He possess expertise in process improvement, project planning, software documentation, data center, project management and 20 more skills.

Steve Rosenberg's Current Company Details
Randstad Technologies US

Randstad Technologies Us

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Global IT Delivery Director
Kenosha, WI, US
Steve Rosenberg Work Experience Details
  • Randstad Technologies Us
    Global It Delivery Director
    Randstad Technologies Us
    Kenosha, Wi, Us
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  • Randstad Technologies Us
    Global It Delivery Director
    Randstad Technologies Us Nov 2021 - Present
    Milwaukee, Wisconsin, United States
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  • Randstad Technologies Us
    Program Manager - Randstad Technologies
    Randstad Technologies Us Oct 2007 - Feb 2022
    Milwaukee, Wisconsin
    Service Management - Provide Delivery experience for Customers that is consistent with our service culture- Oversee the Strategic side of Service Delivery Operations functional area, including process enhancements and automation- Lead the implementation of new service delivery end to end processes and optimization of the existing processes- Review client SLA/SLO agreements as well as contracted scope commitments - Review service failures and confirm appropriate actions are being developed and executedDelivery Management – Monitor Service Delivery and Customers satisfaction- Developing and maintain customized communication plans for each customer - Advise Operations leadership of enhancements to existing end-to-end processes- Continually evaluate operational strategies, develop new operational directions, and lead the organization in their deployment- Supply the Quarterly Business Performance reports (QBR) to the Customers and facilitate/lead meeting to review the reports Recruiting – Ensure that we are correctly staffed with the right team- Produce and maintain appropriate job descriptions- Facilitate candidate interviews as needed with the CustomerResource Management – Monitoring and managing the labor, overtime, COGS for Local and Remote Teams - Developing a cohesive team environment where everyone is working towards a common goal- Learning how each individual contributes to the team and bringing that talent or skill out to its highest potential- Responsible for employee wellness of local and remote teams
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  • Manpower Professional - Abbott Laboratories
    Sr. Operations Specialist
    Manpower Professional - Abbott Laboratories Jan 2006 - Oct 2007
    Abbott Park, Ill
    Systems OperationsDeveloped in-house control language training planMultiple IBM Mainframe SystemsMultiple AS400 systemsSchedule staff workloadNightly batch scheduling and processing
  • Trinity International University
    Technology Coordinator
    Trinity International University Jul 2002 - May 2006
    Greater Chicago Area
    Returning Adult Education DepartmentImplementation, configuration and customization of the adopted course collaboration and communication systemCreated and defined the process for new semi-automated student registration database moduleDevelop a process template and perform staff, faculty, and student trainingParticipated with a team to implement current technology for the campus email systemProvided recommendations for process modifications to managementProcured over 250 end of lease workstation donationsImplement various stand-alone databases for departmental reporting needsCreate technical documentation related to supported systemsImplemented new network and hardware structure at South Chicago CampusWorkstation asset management
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  • Column Technologies
    Remedy Application Engineer
    Column Technologies Oct 2000 - Sep 2001
    Greater Chicago Area
    Action Request System (Remedy)Performed requirements gathering functions for application implementationsManaged projects to Customer satisfactionImplementation, configuration and customization of packaged applicationsCustomize application development to meet the needs of the customerProvided recommendations for process modifications to customersCreated customer oriented technical documentation of application modificationsPerformed customer training for Remedy applications
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  • Telehub
    Workstation Support Supervisor
    Telehub 1999 - 2000
  • In-Sink-Erator
    Lead Operations Analyst
    In-Sink-Erator Dec 1994 - Jun 1999
    Greater Milwaukee Area
    IBM 3090 Mainframe Software on system includes: VM/MVS/JCL, TSO, JES2, MIM, VTAM,, TMS, UCC1, ESP Operate and maintain nightly processingVerify, schedule, and process nightly workflowGenerate daily paper and microfiche outputAS400 SystemJD Edwards platform, maintain and operate systemDaily backups using BRMSExecute daily batch processingGenerate nightly reports and distributeParticipate in platform change from IBM 3090 to AS400
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  • Kemper Insurance
    Computer Operations
    Kemper Insurance 1987 - 1994
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Steve Rosenberg Skills

Process Improvement Project Planning Software Documentation Data Center Project Management Training Vendor Management Management Troubleshooting Hardware Operations Management Change Management Technical Support Team Leadership Business Process Improvement Requirements Analysis Team Building Customer Service Leadership Networking Service Delivery Software Development It Management Itil It Service Management

Frequently Asked Questions about Steve Rosenberg

What company does Steve Rosenberg work for?

Steve Rosenberg works for Randstad Technologies Us

What is Steve Rosenberg's role at the current company?

Steve Rosenberg's current role is Global IT Delivery Director.

What is Steve Rosenberg's email address?

Steve Rosenberg's email address is st****@****usa.com

What skills is Steve Rosenberg known for?

Steve Rosenberg has skills like Process Improvement, Project Planning, Software Documentation, Data Center, Project Management, Training, Vendor Management, Management, Troubleshooting, Hardware, Operations Management, Change Management.

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