Steve Rus Email and Phone Number

Apple Mac Book Air computers and iPads maintained for student 1:1 program. Transitioned from Windows laptops in 2012. Virtualization using VM-Ware on HP servers. HP switches and Microsoft servers providing web, email and other services. Educational systems relying on the delivery of audio / visual services and interactive technologies. Developed a number of business applications using MS-Access. Maintain VOIP telephone system, intercoms/bells, and sound systems. Incorporated Web based HVAC controls.

Class C CDL with passenger and school bus endorsements. Safely assisting with the transport of students.

I offer rental of soft serve ice cream machines. Taylor brand machines that work exceptionally well. I also offer a small selection of other items.

Managed staff and consultants in order to implement business applications. Accountable for the technical planning and implementation of an enterprise resource planing application ( SAP R/3 ), web based animal prescription service, and a sales force automation program for remote sales staff.Unix system migrated to Micorsoft servers.

Worked with Product Development to determine effective resolutions and remediation of unresolvable issues discovered by the Customer Support department. Provided support on various operating systems including Windows NT, Novell, Unix, and OS/2.

As Service Manager I was responsible for customer satisfaction, technician schedules and response time, service contract revenue, parts inventory, and profitability. Serviced Apple, DOS / Windows, Mac, Novell, and UNIX / XENIX systems and peripherals used in a variety of applications.

Supported and maintained custom DOS, XENIX, and Sun Microsystems graphic workstations, plotters, printers and digitizers .