Steven Seib Email & Phone Number

California, United States

Manage commercial general liability, professional liability, excess casualty policy liability and cannabis claims.Investigate and handle highly complex litigation files from start to finish.Makes recommendations to management on settlement authority to pay and deny claims as appropriate. Maintains accurate records and files in adherence to multi-state Department of Insurance guidelines. Review monthly expenditure reports, analyzes variances, and confers with supervisory or managerial staff to adjust budgetary reserves based on file development. Regularly achieve 35% overall monthly pending file closure results.

California, United States

Manage highly complex uninsured or underinsured motorist (UM/UIM) claims, highly complex Commercial Property Liability (CPL) claims, extra-contractual liability claims, or specialized claims (e.g., business interruption, loss of income, E&O policies, etc.), and highly complex claims involved in litigation, arbitration or mediation, coordinating with legal counsel and participating in depositions, hearings, trial, or arbitrations.Achieved 95% overall net customer satisfaction results.Exceeded customer expectations, communicated timelines for investigation and explained applicable laws and coverages. Took recorded statements, resolved loss of use issues makes payments to appropriate parties and negotiates and settles or refers bodily injury issues if settlement is not possible. Experienced in delivering compassionate service that is fast, fair, and easy, to ensure customer retention. Capable of working independently, prioritizing the individual's own responsibilities, and managing the individual's own workload. Experienced in meeting band level behaviors, production, and quality and/or customer service goals.Consistently exceed monthly file closure rate of 25% of a 250+ case load.

Greater Los Angeles Area

Lake Buena Vista, Fl

Lake Buena Vista, Florida, United States

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Campus Representative & Recruiter for Walt Disney College & Advance Internship Programs