Stephen Spencer Email & Phone Number

Expert Executive Recruitment in the IT Managed Services industry, including MSPs, MSSPs and Channel Provders.

Naples, Florida, Us

Unique specialization in the identification, recruitment, qualification, presentation and placement of Impact Players, especially those that can transform traditional business models into profitable recurring revenue organizations. Primarily focused on evolving organizations in Imaging, IT Solution Providers and their Managed Services businesses (MSP's, MPS).Particular emphasis at the Executive and Leadership level.**** CSAM®Certified **** CSAM® Designation: MRINetwork established the Certified Senior Account Manager(CSAM®) Certification Program in 1985 to highlight the achievements of its standout executive recruiters. Those who hold the CSAM® designation are recognized leaders at MRINetwork, and are ranked consistently at the top of their profession. A CSAM® is committed to demonstrating the highest ethical standards, to pursuing continuous professional development, and to delivering quality customer service.

Rochester, Ny, Us

Integron is a Reverse Logistics and asset management company focused on digital assets and lifecycle management down to the Field Replaceble Unit (FRU) level. We also developed SaaS software to assist in end-of lease management for digital assets financed by leasing companies.

Gyricon was a wholly owned subsidiary of Xerox Corporation, focused on leveraging Intellectual Property assets developed out of the vaunted Palo Alto Research Corporation (Xerox PARC), Our venture focused on the development and launch of SmartPaper (TM) in the form of digital wireless signage. After three years of work and a product suite well-received in the marketplace, our 80-person team was unable to reduce manufacturing costs to competitive levels without significant investment that Xerox opted not to make based on other priorities. It was shuttered in 2007. Great start-up experience.

Norwalk, Connecticut, Us

Recruited into Global Services Division to lead the Field Go-To-Market relationship and revenue generation for a fledgling Xerox Business Partner Program. Started with a handful of poorly managed partners yielding $2M year in measurable revenue. Replaced 100% of Business Development Managers and hired motivated, relationship focused hunters. Managed the new team to remarkable success. In three years we had 80 active Business Partners and were able to achieve $100M in incremental revenue with a team of 30 people. Conducted joint goal planning, identified action plans, and then executed against those plans. We held ourselves and our Partners accountable with face-to-face QBR's. Partners loved it! It's incredible what you can achieve when you are not worried about who gets the credit!

Norwalk, Connecticut, Us

Promoted to the Xerox Channels group to grow the brand-new Xerox Channels Group Business in the NYC Tri-State Area. Hired experienced outside Channels talent to work with Corporate Resellers, VAR's and small distributors in the Greater NYC area. Became the top producing Area in the country in terms of Revenue and % of Plan.

Norwalk, Connecticut, Us

Hired into Xerox Engineering Systems to transform a legacy sales force of about 150 reps from an analog light-lens entity into a digitally savvy, wide format CAD direct printing and plotting sales organization.Partnered with HR to identify low performers, assessed skill requirements and current capabilities, developed training countermeasures and provided post-training testing to ensure success. Grew revenue 20% after several years of declining revenue in the Division.

Austin, Texas, Us

Sold turnkey Unix hardware and dealership management software to new vehicle dealers in the upstate NY area. This market had been undercovered by ADP and was largely sewn up by the competition. After struggling for a year trying to get Auto Dealers to talk about their computer systems, I realized they would much rather talk about money. I changed my whole approach to a department by department financial benefit analysis and immediately began to make sales. Grew ADP's marketshare double digits in my remaining tenure.

Rotterdam, Zuid-Holland, Nl

Promoted again and transferred back to Syracuse to manage one of Wang's top 50 Global Accounts. Closed an additional $22M upgrade to their international offices to leverage Wang's new communications capability, essentially using the IBM mainframe and network as a switch. Acted as both the evangelist and the technical lead. The result was highly successful.

Rotterdam, Zuid-Holland, Nl

Hired right out of Graduate School, since I had experience working with IBM mainframes and integrating disparate computer communications systems. Utilized in pre-sales consulting efforts on wide area and local area networks. Quicky became the SME on all of the largest deals Wang worked. Promoted multiple times and relocated to HQ in Lowell to assist R&D and Corporate on their most sophisticated multivendor communication launches, especially on application interfaces in e-mail systems like IBM/DISOSS, PROFS, and Wang Office.

Mba, Mis

B.S., Business Administration