Technology and Telecommunications service, solutions, and support for medium to mid-enterprise sized businesses. Providing Voice over IP (VoIP) unified communication services and managed IT services specializing and cyber security and compliance as a service.

CoCoTALK! is the nation's leading live talk show featuring the Tandy Color Computer, created by Radio Shack in 1980. We are a vintage computing talk show which airs live on YouTube and is also available as an audio podcast on iTunes, Google Play and other avenues.Vintage computing and retro tech are big, you may only be young once, but you can be retro forever. We air live each week on YouTube, and the show is mixed media with a rotating panel on a audio/video Skype call, and a global audience who participate via live text chat.Check out CoCoTALK! at http://cocotalk.live and see what we've been talking about.

I have served as an instructor for short term assignments to New Horizon's over the years, as of March 2016, I am performing these duties full time in the evenings, in addition to my regular "day job" of owning and running my IT company.Providing technical certification training for military veterans, empowering them to achieve their goals of entering the Information Technology field and starting new careers.Many go on to become civilian contractors utilizing their newly gained technical training and certifications, existing military experience and clearance and gain lucrative careers.Technical training has been a passion of mine for as long as I've been using computers, and my gift is the ability to communicate complex information in simple terms and get people with zero previous experience to become systems engineers.Proving a blend of lecture, slide shows, and most importantly, actual hands-on experience and application, allowing the student to be in the driver's seat, I've figured out the secret formula to successful training and actually getting students certified.Courses and certifications covered:CompTIA A+ 220-801, 220-901, 220-802, 220-902CompTIA Network+ N10-005, N10-006Configuring Windows 7, MCTS 70-680Windows Server 2012, Installing and Configuring, 70-410Windows Server 2012, Administering, 70-411Windows Server 2012, Advanced Configuration, 70-412CompTIA Security+ SY0-401Cisco CCNA, 100-101, 200-101, 200-120

Original technology hire, responsible for the design, implementation and support of all of core technology services, from voice and data networks, servers and storage to desktop support.Year 1: Built core technologies and infrastructure needed to support the company in its start-up mode.Obtained and maintained all the voice and data circuits, Implemented Mitel VoIP phone systemStarted core network and server services, Provided end-user support to growing companyHelp design and implement the temporary studio space, data center, and additional core services needed for visual effects production.Year 2 - IT Staff joins company, team builds outBuild-out temporary studio space, support growing artistic and administrative staff of up to 200 employees.Began training support staff on the various systems required for visual effects production.Between years two-and-three I was also running simultaneous projects to get the Digital Domain Institute (DDI) off the ground with initial core voice and data services, temporary phone system, and eventually Mitel VoIP PBX.Year 3 - Move to permanent studio, relocated data center, network, 300+ production workstation and admin machines, got studio up in running.Provisioned permanent voice and data services, Metro-E, PRI, Dark Fiber and Long-Haul.Transitioned from back-end systems engineering/administration to font facing client-side support, became primary liaison between production, administration and the systems department.Interfaced with departmental and production heads to assess the needs throughout the studio and managed the resources needed to meet the ever changing priorities, demands and deadlines.Worked within budget to order technology, software and licensing needed to operate business.Managed technology inventory.Managed client systems department (help desk)Provided support escalation and cross-over systems administration and engineering as needed.

ETC provides smart home technology, automation and integration in the Palm Beach area.Designed the wired and wireless networks for clients, performing site surveys, and then engineering the structured wiring and network equipment to allow all of the technology in the home to communicate.In-house IT manager, supporting a dozen Windows servers running on VM-Ware and nearly 100 employees both in-office and mobile.Supported and trained installation and service departments on all aspects of networking, from best practices of running and terminating ethernet cables, to understanding the routing, switching and connectivity.

Systems engineer and project leader for several in-house imaging systems.Specializing in document imaging, PACS Imaging and other medical records archiving systems.Upgraded and migrated several systems including GE Muse, Philips Excellera, SoftMed and others.Project lead and liaison between vendors and service providers and the district's user liaisons.Handled the full scope of each project from the planning, implementing, installation, training and support.Performed systems upgrades and migrations from Novell based products to Windows.Project leader for the Daylight Savings Change of 2007 and oversaw the entire process of ensuring a variety of systems were compliant and survived the time change.Part of a transition team that was in the process of migrating 9,000 Novell Groupwise users to Microsoft Exchange and Black Berry Enterprise servers.

Network Engineer and Information Systems Project Leader.Provided service and support for in-hospital data center, local and wide- area network, users and workstations.Liaison for all new systems introduced to the hospitalInstalled all new systems and applications the hospital used and provided the training and support for them.Upgraded the existing systems and was part of the migration from Novell to Microsoft.Supported in-house help desk and staff on all technical issues.Designed, managed and implemented executive war room used during hurricanes.Specialized in support of radiology and medical imaging (GE Muse systems), worked with radiology group to design VPN based tele-radiology system to allow radiologists to connect from home and provide initial diagnosis to MRI scans of patients entering emergency room.

The Academy was a chain of stat-of-the-art Microsoft Certified Technical Education Centers from Miami to Tampa.Opened and operated West Palm Beach Campus which became the most successful and profitable.Director of Education and Lead Trainer, managed other trainers, created course curriculum, educational assessments, training materials, labs and practice tests, both written and hands-on.Taught day and evening certification courses in A+ Network+ MCSE and CCNA.Ensured students were motivated and focussed on achieving their goals, an average 75% of students actually took the tests and received certification after each class.Helped students prepare resumes and wrote reference letters to assist with career placement.