Steve Sutton Email & Phone Number

Nottingham, England, Gb

United Kingdom

Set up and lead all Change and Transformation initiatives in the organisation for success- Create pragmatic and engaging governance at all levels - Give visibility on project and programme performance to increase confidence in delivery- Leading change management on initiatives- Create visibility of all initiatives in the UK, enabling clear ownership and prioritisation

Nottinghamshire, England, United Kingdom

Providing pragmatic Change and Transformation resource to customer focussed organisations

Leading the transformation agenda in a high growth Healthcare organisation

Nottingham, United Kingdom

Board member for the turnaround of a well respected local Further Education College

Leeds, England, United Kingdom

- Set up of the UK programme team for Design and Build phases to ensure effective requirements capture and build - Implement light Governance model with the UK exec to drive ownership in the UK business- Align the delivery to the UK operational Transformation programme while rolling out to all UK stores, and brands, Supply Chain and Finance teams to ensure effective delivery of all projects in the portfolios- Lead and manage all Change activities in the UK business - producing a change management templated approach to use in further country rollouts

Delivering pragmatic and sustainable business and technology change and transformation to commercially focussed organisations to both the top and bottom lines of the P&L through a small talented team of experts in their fieldsProject and programme management across global geographiesBusiness change leadership and maximising business performance Business strategy and transformationBusiness and IT TransformationOperationalising business strategyCoaching of key individuals within the Programme Leadership structureProject leadership and recoveryRetail consulting

Nottingham, United Kingdom

Setting the business up for commercial success and preparation for the eventual sale of the business

Programme lead role on the set up and execution of the design and early delivery phase of an enterprise wide suite of projects and programmes- SAP S4HANA, - Salesforce sales and service, - Data Strategy, governance and execution- Marketing Automation

London, United Kingdom

Set up of a global shared service environment across internal professional services for the organisation- Multi geography ERP (SAP and Fusion Payroll) set up - New international branch structure set up with associated people moves and process creation- Alignment of new OpCo structure and processes to run and operate the new branches- Strong focus on governance structures with the internal client base across 4 continents- Multi £bn benefit over 3 year lifecycleFurther engaged in July to set up and lead the early stages of global Tax Achieving Excellence programme

London, United Kingdom

Short engagement to set up and drive momentum of a Sales Transformation and continuous improvement programme

London, United Kingdom

Leading the business Growth Programme across the tes estate - Alignment of the exec, enabling them to drive the transformation at pace- International proposition launch (Australia launch in August 17)- Optimisation and growth of the current sales operations, focussing on building a subscription centric business out of the previous transactionally focused model- Building new UK businesses from concept, through pilot to scale - Enterprise wide business simplification and continuous improvement project

Nottingham

Set up, scoping and leadership of a programme to optimise the end to end B2C and B2B dept journeys within E.on to enable a 25% reduction in the annual debt write off value - Aligning the exec to consider debt throughout the end to end customer journey- Including significant suite of data projects to dramatically increase the amount of usable data in the customer and credit management journey - Business, people and process optimisation of the 'fraudulent' and 'legal action' customer journeys - IT projects to streamline the data flow early in the customer journey and enable quicker decision making to get the right customer solution- Launch of the 'Prevent' agenda to move the silo focussed approach to a more end to end customer journey approach

London, United Kingdom

Engaged to set up, scope and see through the early stages of delivery of the Global Operations Transformation programme - involving - Scoping of all workstreams and dependencies,- Set up of the Governance structure to run the programme long term- Build the project and programme capabilities with a mix of internal and external resource- Lead the programme in the short term during the set up phase

Uk

Leadership of the corporate growth programme for Sainsburys to deliver their own customer facing, virtual mobile network (MVNO). Second highest growth 'pay as you go' MVNO in the UK market and successful monthly contract 'Sim only' launch in May along with long term plans for full contract handset offerings - Joint venture governance leadership- Business process re-alignment- Delivery assurance- Magento e-commerce website development- Third party management

London, United Kingdom

Defining and leading a business integration programme post the purchase of 3 new media businesses in Brazil. The aim being to maintain the local innovative culture and drive for sales and service whilst building a platform for expansion for TRG in Latin America- A data sales agency- Consulting and advisory business- Conference providerNov 13 to Jan 14 - led the planning stage of a merger of WGSN with their key global competitor Stylesight- Sales, Marketing and Finance operational planning pre and post acquisition

London, United Kingdom

Leadership of business wide transformation programme to deliver enhanced sales and marketing capability to all business divisions in a fast paced Private Equity backed organisation in the Events management, multichannel Publishing and Data Insight industriesGlobal rollout of technology and consistent business process to deliver and drive enhanced end to end sales process - from 'lead to cash' - with delivery of Salesforce.com, marketing intelligence solution and Financial Force.com solutions

London, United Kingdom

End to end ownership of a multi-year Business and IT programme within the Telco sector - Excellent stakeholder management - internal, client and third party- Contract negotiation and closure for the 2012/13 years- End to End account management role tracking at c 40% over-delivery on budgeted profit- E-commerce solutions - Delivery Excellence led and maintained - consistently rated as the best performing partner- Financial accountability from proposition and development through to 'as delivered' margin- Ownership of all programme metrics (operational and delivery costs, resource management, risk and benefits management) to ensure key objectives are met- Offshore Delivery and Service assurance against a 24x7x365 operational service- Service transition between SI partners- Client relationship management- Programme Leadership- Bid management

London, United Kingdom

Set up and strategy definition for a 2 year business wide e-commerce and multichannel transformation programme with M&S to move from their current Amazon provision to an in-house end to end operation- Programme Initialisation and alignment- Governance set up

Slough And Leeds

Engaged by the end client of the previous role take ownership for the entire O2 & Sapient relationship (delivery and service management) and to turn around an under performing programme in 3 months- Proactive Stakeholder engagement, alignment and management- Process definition, enhancement and optimisation- Implementing robust Governance model- Delivery & Quality Assurance - Contractual managementStrong results seen, with delivery and quality being held up as the benchmark within the IT division at the end of the 3 month period

London, United Kingdom

Leading the largest programme of the year for Sapient's third largest global client - Telefonica UKSuccessfully designed, developed and implemented of a bespoke CRM, billing, e-commerce and provisioning application to enable O2 to take a new product suite to market. Broadband and Fixed Line provisioning and service management to the business customer (SME and Corporate) community and marketplace, along with all associated business process design and development- Senior stakeholder management - E-commerce platform development- Offshore project delivery (95% offshore delivery set-up)- Relationship management- Business process design, alignment and adoption- Change management- Project and Programme management

Leadership of an E2E Transformation programme to develop, rationalise and deliver a global, client facing software product suite to market - from concept to launch- Programme recovery- Delivery assurance- Global stakeholder management and alignment to a single product suite - Product & Project management process development- Internationalised product suite delivery

Leadership of the Programme Management and Business Analysis practice delivering all client facing projects and programmes designed to enable marketing effectiveness within the client base through design and implementation of bespoke, technology-led marketing solutions- Project Leadership (client and internal facing)- Project recovery- Coaching of PM and BA teams- Delivery assurance - Development and delivery of new internal practices to increase the visibility of project performance and MI

Senior Consultant within a rapidly growing Retail marketplace. Responsible for internal proposition and people development, programme delivery and business developmentKey propositions in:- Store and regional operational effectiveness- Supply Chain management - Multichannel Retail- Retail planing and merchandising

Leading a Business Change programme to maximise the profiability of both the physical property asset and brand assets of the business and identify opportunities to further grow the customer offer. Multiple industry leading projects to deliver over £100m profit to the businessDelivering multiple concurrent, industry leading projects to the UK retail estate

Leading all Property projects within the aggressive UK Non Food Growth Programme - from new build space to store formatting. Enabling a true step change in the Non Food business

Project Management of a protfolio of projects to impact the UK retail property estate

Business Change Project to simplify the UK Non Food Supply Chain and drive £1m Stores payroll benefits per annum though a more Retail focussed Supply Chain

Regional role to drive Sales, Margin and Merchandising Standards performance of the new Non Food business in stores through coaching, developing and managing people and processes

Sales Manager - Northampton

Sales Manager - Nottingham

Graduate programme through to Fresh Food management in the Savacentre format

Bsc, Mathematics With Economics

Education record