Mr. Sylvester is Assistant Vice President, Claims Audit at QBE Insurance where he has worked since May, 2013. He is responsible for oversight and management of claims audits for all lines of business. Previously, Mr. Sylvester worked as Assistant Vice President at OneBeacon Insurance Group. He joined the company in 1998. He served in various roles at the Home Office level with responsibilities spanning the three functional areas of the Claims organization – Technical, Shared Services and Operations. Prior to joining OneBeacon, Mr. Sylvester worked for six years at the international law firm of Morrison, Mahoney & Miller, where he specialized in insurance coverage matters. Prior to that, he worked at MetLife Home and Auto Insurance and Commercial Union Insurance. He holds a BA in philosophy from Stonehill College and a JD from New England School of Law.Specialties: Claims Operations; Quality Control; Claim Training and Development; Litigation Management; Vendor Management; Claim Performance Management and Metrics; Claim Data Analysis