Steve Synrod

Steve Synrod Email and Phone Number

VoIP Lab Operations and Administrator @ Garland, TX, US
Garland, TX, US
Steve Synrod's Location
Garland, Texas, United States, United States
Steve Synrod's Contact Details

Steve Synrod work email

Steve Synrod personal email

n/a
About Steve Synrod

SUMMARY Accomplished professional with 30+ years of experience in the telecommunications/data industry utilizing an in-depth knowledge of multiple product lines. Able to multi-task while maintaining flexibility to meet constant demands, changes, and deadlines from multiple department leads. Self motivated, able to maintain labs to the highest standards and bring projects to successful on-time completions. Detail oriented, ensure all aspects of projects have been communicated to all stakeholders, and any/all documentation and processes have been compiled and maintained for future reference.Specialties: Skills: I&M-Lab Infrastructure built out, LAN/WAN. Server I&M, HP, IBM xSeries, IBM Blade Ctr’s, MRV Term. Server, Raritan IP KVM Systems, AudioCodes Nortel: I&M-CS1K R.5.5, Opt. 11C-81C, IP Phones, NRS, Signaling Servers, BARS/NARS, CallPilot, TODDialing, VoIP , SIP Trk’s, H.323, T1/PRI//ISDN, BCM, Baystack, ERS 55X0 Switches, Passport 8000 RoutersSOFTWARE PROFICIENCY: MS Windows OS XP, 2000, 2003, 2008, Vista, MS Office, Outlook, PowerPoint, Visio, Word, and Excel. VMware ESXi.

Steve Synrod's Current Company Details
Exceed-Resources, Inc.

Exceed-Resources, Inc.

VoIP Lab Operations and Administrator
Garland, TX, US
Steve Synrod Work Experience Details
  • Exceed-Resources, Inc.
    Voip Lab Operations And Administrator
    Exceed-Resources, Inc.
    Garland, Tx, Us
  • Exceed-Resources, Inc.
    Voip Lab Operations/Administrator
    Exceed-Resources, Inc. Oct 2011 - Present
    Contracting for Avaya (Formerly Nortel Networks)VoIP Lab Operations/AdministratorAvaya change in Contracting Company. Position & responsibilities continue as noted below.
  • Apex Systems
    Voip Lab Operations/Administrator
    Apex Systems Dec 2009 - Sep 2011
    Contracting for Avaya (Formerly Nortel Networks)VoIP Lab Operations/AdministratorCurrent position entails the responsibility of supporting an R&D lab for Avaya product lines and end-to-end support/service. This includes but is not limited to: I&M of VoIP hardware and software for Avaya Aura AS5300/Avaya Aura Conferencing product lines.I&M of VoIP hardware and software for Avaya Aura 6.1 & 6.2 SM, SMGR, CM, PS. Upgrades and patching of Linux platform and AS5300 Application software’s for AS5300 development labs.Project management and commissioning of labs that consist of Avaya/Nortel’s voice and data products, IBM x Series and IBM Blade centers, HP, VMware ESXi, MRV, Audio Codes, Raritan, I&M for Nortel Succession CS1000E VoIP PBX systems locally and abroad.Provide LAN/WAN support consisting of Avaya ERS product line Routing and Switching equipment. Maintain custom database of existing assets for the Avaya AS5300 R&D labs to control allocation of equipment and ensure best cost practices are being utilized.I&M of 25+ lab PC’s used for product testing running MS Windows (Windows 7, Windows XP, and Windows Vista) based operating systems.
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  • Nortel Networks
    Voip Lab Operations/Administrator
    Nortel Networks Aug 2000 - Sep 2009
    Position entailed the responsibility of daily operations in a fast paced, dynamic VoIP lab that supported all of Nortel’s equipment related to Nortel’s Succession AS5200/AS5300/A2E R&D Group. This includes but is not limited to:I&M of VoIP hardware and software for Succession AS5200/AS5300/A2E product line.Project management and commissioning of labs that consist of Avaya/Nortel voice and data products, IBM x Series and IBM Blade centers, MRV, Audio Codes, Raritan, Mediatrix and Cisco Catalyst 2950 Data switch/3600 series router.I&M for Nortel Succession CS1000E VoIP PBX systems locally and abroad.Provide LAN /WAN support consisting of Nortel ERS product line, Layer 2/Layer 3 devices.Installation and support of various mfg. SOHO routers.Maintain custom database of existing assets for the Succession R&D labs to control allocation of equipment and ensure best cost practices are being utilized.I&M of 50+ lab PC’s used for product testing running MS Windows based operating systems.Work reported system/network trouble cases using Remedy AR Reporting Tool.A high-level of understanding of TCP/IP, LAN/WAN Networking, and TDM Telephony.
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  • Nortel Networks
    Sr. Engineer, New Product Introductions
    Nortel Networks Sep 1997 - Aug 2000
    New Product Introduction included verification of product documentation against detailed design documentation. Escalate product/documentation deficiencies back into the Design program for fix or documentation clarification/updates
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  • Nortel Networks
    Meridian Mail Support Engineer
    Nortel Networks Mar 1995 - Sep 1997
    Responsibilities included remote and customer site visits of problem escalations into Nortel's ETAS for the Meridian Mail Product Line
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  • Southwestern Bell Telecom
    Sr. System Engineer-Pbx
    Southwestern Bell Telecom Sep 1988 - Mar 1995
    Responsibilites included Installation and service of Nortel Product Line Opt.11C-Opt.81C PBX’s
  • Southwestern Bell Telecom
    Sr. Systems Technician
    Southwestern Bell Telecom Sep 1988 - Mar 1995
    Responsibilities included installation and service of Nortel product line Opt.11C-Opt.81C PBX's
  • Southwestern Bell Telecom
    Sr. Systems Technician
    Southwestern Bell Telecom Sep 1988 - Mar 1995
    Responsibilities included installation and service of Nortel product line Opt.11C-Opt.81C PBX's
  • Communication Corporations Of America
    Sr. System Engineer-Pbx
    Communication Corporations Of America Jun 1982 - Aug 1988
    Responsibilites included Installation and service of Nortel Products. SL-1,Opt.11C-Opt.81C PBX’s
  • Communication Corporation Of America
    Sr. Pbx Technician
    Communication Corporation Of America Jun 1982 - Aug 1988
    Responsibilities included installation and service of Nortel product lines SL1, Opt.11C-Opt.81C PBX's
  • Communication Corporation Of America
    Sr. Pbx Technician
    Communication Corporation Of America Jun 1982 - Aug 1988
    Responsibilities included installation and service of Nortel product lines SL1, Opt.11C-Opt.81C PBX's

Steve Synrod Skills

Networking Development Solutions Architect Remedy Reporting Linux Solutions Software Operations

Steve Synrod Education Details

  • Richland Community College
    Richland Community College
    Cisco Ccna
  • Alden High School
    Alden High School
    General

Frequently Asked Questions about Steve Synrod

What company does Steve Synrod work for?

Steve Synrod works for Exceed-Resources, Inc.

What is Steve Synrod's role at the current company?

Steve Synrod's current role is VoIP Lab Operations and Administrator.

What is Steve Synrod's email address?

Steve Synrod's email address is sd****@****zon.net

What schools did Steve Synrod attend?

Steve Synrod attended Richland Community College, Alden High School.

What skills is Steve Synrod known for?

Steve Synrod has skills like Networking, Development, Solutions Architect, Remedy, Reporting, Linux, Solutions, Software, Operations.

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